Sinclair Group - Sinclair Volkswagen Neyland Recensioni 

168
TrustScore 5 su 5

4,8

Havenbridge Road, SA73 1QY Neyland, GB


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Valutata 5 stelle su 5

We purchased my son’s first car from here and the service was excellent, Charlie that dealt with us was brilliant and nothing was too much trouble for him. I would definitely recommend visiting if you... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Sinclair VW garage at Neyland is near a busy round about and if I drove there and left my car for the day there is nothing to do and no way I could get home on public transport. For a small char... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Booked car in for service & MOT. Was given one price over the phone, then another when they rang to confirm booking. They were good enough to honour the lower price. Online check in day before, so dro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent reception the sales person Charlie was very helpful from the start and nothing was to much trouble.He walked me through the whole process and answered any questions and concerns I had. He ex... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Carrozzeria
  3. Riparazione e manutenzione auto
  4. Rivenditore di auto usate

Informazioni su Sinclair Group - Sinclair Volkswagen Neyland

Scritti dall'azienda

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Informazioni di contatto

  • Havenbridge Road, SA73 1QY, Neyland, Regno Unito

  • 01646 796190

4,8

Eccellente

TrustScore 5 su 5

168 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(168)

2175 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good service from the initial…

Very good service from the initial meeting and test drive to purchasing a car.

18 febbraio 2026
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

We are happy to hear about your positive experience and glad our team was able to make the car buying process enjoyable for you. Thank you for choosing Sinclair Volkswagen, I will make sure to pass this on to the Team!

Valutata 5 stelle su 5

Fantastic customer service, highly recommend

Fantastic customer service, staff always super helpful & nothing is too much trouble.

17 febbraio 2026
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you so much for your kind words Elissa! We appreciate your support and hope to continue exceeding your expectations. Will make sure to pass this on to the Volkswagen Team!

Valutata 5 stelle su 5

That the car was picked up from outside…

That the car was picked up from outside my home

12 febbraio 2026
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you so much for your 5/5* review Ingrid! We're thrilled that our pick-up service made things convenient for you. We look forward to seeing you again in the future!

Valutata 5 stelle su 5

Excellent sales

Excellent sales - Niall could not have been more helpful or informative. There was no sales pressure - we were treated with respect and given options but no pressure to accept - although we did !! The car was immaculately presented and we felt very positive about ongoing servicing support. All in all an excellent experience and the car is fabulous.

27 gennaio 2026
Non scritta su invito
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your kind words and for choosing our dealership! We're thrilled to hear that Niall provided exceptional service and that you had a positive experience with us. I will make sure to pass this on to Niall and VW Sales Manager. We hope you enjoy your new car!

Valutata 5 stelle su 5
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for the positive feedback Linda! We are happy to hear that our Sales Executive was helpful in meeting your needs and I will make sure to pass this on to the VW Team. We value your business and look forward to seeing you again.

Valutata 5 stelle su 5

The salesperson was extremely friendly

The salesperson was extremely friendly, informative and helpful. We were allowed to take a vehicle for a test drive without a salesperson with us, never seen that before.

1 febbraio 2026
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thanks so much for the kind words, Steve! We’re really glad to hear you had a great experience with our salesperson. I’ll be sure to pass this along to Andrew and our VW Sales Manager. We look forward to seeing you again soon!

Valutata 5 stelle su 5

Overall good service

Dealing with vw Neyland is a good experience... owning volkswagens for years now they know us well.. Neil and Mike are great assets to the company... very helpful as I'm not always in Pembrokeshire.. handy when we need to hire a car ...

24 gennaio 2026
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for sharing your positive experience with us, Richard! We are thrilled to have loyal customers like you who have trusted us with their Volkswagens for years. We are lucky to have Neil and Mike as part of our team, and I will be sure to pass this feedback on to them both and to our Service Manager. Thanks for choosing VW Neyland!

Valutata 5 stelle su 5

Great staff and service at the garage

Great staff and service at the garage

27 gennaio 2026
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your review, Anthony! It’s great to hear you enjoyed your experience with our staff and service. I’ll make sure to pass your feedback on to our VW Service Team and Manager, we look forward to seeing you again.

Valutata 5 stelle su 5

Really helpful sales person

Really helpful sales person, who explained everything and gave various options to meet my needs

25 gennaio 2026
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your great review Jayne! We're happy to hear that Charley was helpful and informative. We appreciate your business and I will make sure to pass on your review to Charley and our VW Sales Manager.

Valutata 5 stelle su 5

Very courteous reception staff

Very courteous reception staff. Very efficient service. Particularly impressed with the mini video of our car being checked

24 gennaio 2026
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your kind words Anne! We are thrilled to hear that our reception staff provided courteous service and that you were impressed with the video that was sent to you. We strive to provide efficient and exceptional service to all of our customers. I’ll make sure to pass your feedback on to our VW Service Team and Manager, Thank you again!

Valutata 5 stelle su 5
Logo di Sinclair Group - Sinclair Volkswagen Neyland

Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your kind words! Our team takes great pride in being efficient and helpful for all our customers. We appreciate your feedback and I will be sure to pass this on to our Volkswagen Team.

Valutata 5 stelle su 5

Very good service

Booking was easy and service was very good with the work completed in a timely manner.

9 gennaio 2026
Logo di Sinclair Group - Sinclair Volkswagen Neyland

Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your review Andrew! We're thrilled to hear that booking was a breeze and that our service met your expectations. I will make sure to pass this onto the Volkswagen Service Team and Manager, we look forward to seeing you again!

Valutata 5 stelle su 5

Friendly and efficient.

Friendly and efficient.

16 gennaio 2026
Logo di Sinclair Group - Sinclair Volkswagen Neyland

Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for the kind words Ceirios! We pride ourselves on our friendly and efficient service. I will make sure you pass this on to the Volkswagen Team, we look forward to seeing you again!

Valutata 5 stelle su 5

Efficient staff and a good experience…

Efficient staff and a good experience with the service manager

14 gennaio 2026
Logo di Sinclair Group - Sinclair Volkswagen Neyland

Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for taking the time to share your positive experience with us John! Our team at Volkswagen are dedicated to providing efficient service. I will be sure to pass this onto our Volkswagen Service team and Service Manager.

Valutata 5 stelle su 5

As always an excellent job was done by…

As always an excellent job was done by everyone.. we have been customers of Sinclair Neyland for some time now and always come away with a feeling of satisfaction and confidence so well done to all.. keep up the good work..

12 dicembre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your kind words! We strive to provide excellent service and it means a lot to hear that we've met your expectations. We truly appreciate your loyalty and look forward to continue serving you. Thank you for choosing Sinclair Neyland!
Many thanks,
Sinclair Volkswagen.

Valutata 5 stelle su 5

Excellent Team

The team have been very supportive , they are very knowledgable , keep you up to date and deliver very good service .

30 novembre 2025
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Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your kind words about our team! We are thrilled to hear that they have been supportive, knowledgeable, and provided top-notch service. We strive to keep our customers informed and deliver the best service possible. Thank you for choosing us!
Many thanks,
Sinclair Volkswagen.

Valutata 5 stelle su 5

Good customer service

Good customer service, fixed what they could and rebooked the car in when the replacement parts arrived.

30 novembre 2025
Logo di Sinclair Group - Sinclair Volkswagen Neyland

Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your kind feedback! We're glad we could help and get your car rebooked as soon as the replacement parts arrived. We appreciate your patience and look forward to seeing you again. Kind Regards, Sinclair Group

Valutata 5 stelle su 5

Car service

Everything was clearly explained and the work was completed in a timely manner.

20 novembre 2025
Logo di Sinclair Group - Sinclair Volkswagen Neyland

Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your kind words! We strive to provide a clear explanation and efficient service for all our customers. We appreciate your feedback.
Many thanks,
Sinclair Group.

Valutata 5 stelle su 5

Good service all round

Good service all round
Thanks

18 novembre 2025
Logo di Sinclair Group - Sinclair Volkswagen Neyland

Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for your kind words! We strive to provide exceptional service to all our valued customers. We appreciate your support!
Many thanks,
Sinclair Group.

Valutata 5 stelle su 5

Good service

Good service. Used collection service for first time and will use again.

18 novembre 2025
Logo di Sinclair Group - Sinclair Volkswagen Neyland

Risposta di Sinclair Group - Sinclair Volkswagen Neyland

Thank you for choosing our collection service for the first time! We're thrilled to hear that you had a positive experience and we look forward to serving you again in the future.
Many thanks,
Sinclair Group.

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