Sinclair Group - Sinclair Land Rover Newport Recensioni 

77
•
TrustScore 4.5 su 5

4,7

Longditch Road, NP19 Newport, Wales, GB

•

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Valutata 5 stelle su 5

For the past 7 years I have been a Sinclair JLR customer, and I have never been let down. My most recent experience, which was over the past 10 days, during the purchase of my new car was absolutely n... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From our first enquiry to our successful completion of the purchase Joel Stone could not have been more helpful guiding us effortlessly though the process. Our initial enquiry was for a different vehi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have had big issues with Sinclair Cardiff branch so when my new evoke needed to have investigation work we went to Newport What a difference ! We where welcomed by than who very efficiently go... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I saw a car that I wanted to buy in the Newport branch, I asked the Cardiff branch for advice. I had taken out an extended warranty on mine which had 10 months left to run, they had also given me a... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Carrozzeria
  4. Riparazione e manutenzione auto
  5. Rivenditore di auto usate

Informazioni su Sinclair Group - Sinclair Land Rover Newport

Scritti dall'azienda

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Informazioni di contatto

  • Longditch Road, NP19, Newport, Wales, Regno Unito

  • 01633 271888

4,7

Eccellente

TrustScore 4.5 su 5

77 recensioni

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4,7

Tutte le recensioni

(77)

1839 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent Service. Very pleasant staff.

Excellent service from Rhian and Arron. Very pleasant staff . I received a full inspection of the main external components with a video explaining each finding. Can't recommend highly enough. Nice coffee too.

29 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Robert, thank you for your kind words. We're thrilled to hear that Rhian and Arron provided excellent service and you received a thorough inspection. We pride ourselves on our knowledgeable and friendly staff. Come back for another cup of coffee anytime!

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Was welcomed and looked after very well…

Was welcomed and looked after very well by Rhian who explained everything clearly for me.
She is very friendly and professional in her role and nothing was too much trouble.
Happy with the service and contact throughout.

28 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Dear Miss Evans, thank you for the kind words, We're glad Rhian provided excellent service and made you feel comfortable. We strive to provide exceptional client care and are happy to hear we met your expectations. See you again soon!

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Excellent customer service by rhian…

Excellent customer service by rhian mayne definitely 5 ⭐️

24 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Rob, thank you so much for your kind words and for recognising the hard work of our team member Rhian! We strive to provide excellent client service and we're thrilled to hear we met your expectations. Thank you for choosing us, and we hope to serve you again soon.

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Great customer service

Booked my evoque in for a fault to be rectified. Turned out it was something different but they managed to diagnose and fix it on the same morning. Rhian even got my car valeted inside and out before I returned, great customer service

23 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Anthony, thank you for trusting us with your Evoque, we are happy to have resolved the issue for you promptly and even gave your car a full valet! We value your satisfaction and look forward to serving you again in the future.

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Sinclair Newport

Excellent service, good prices, quality of work, trustworthy company, very helpful staff. Rhian Mayne, Service team, was very helpful, credit to the company.

22 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Stephen, thank you for your kind words, Rhian Mayne is a valued member of our team and we are thrilled to hear she provided excellent service. We pride ourselves on quality work, fair prices, and trustworthy staff. We appreciate your support and look forward to serving you in the future!

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Awesome

Always such great service from these guys. Can’t fault them.

21 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Catherine, thank you for your kind words. We strive to provide exceptional service to all of our clients and we're thrilled to hear that we hit the mark with you. Thank you for choosing us as your go-to business!

Best wishes,
Sinclair Land Rover Newport

Valutata 4 stelle su 5

Highly recommended

Land Rover have certainly been through the wringer lately, but Sinclair have managed to keep good communications up and managed well through adversity. Rhian and the team at the Newport site continue to look after me and my car well.

16 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Stuart, thank you so much for your kind words. At Sinclair, we strive to provide exceptional client service, even in the face of challenges. It's our pleasure to take care of you and your Land Rover. Rhian and our team in Newport will always be here for you.

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Excellent service and attention to…

Excellent service and attention to detail from Sean and later Rhian with the Defender. Really appreciated their support and how they expedited the minor work.

20 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Thank you for the glowing review! We take pride in providing exceptional service and are thrilled that Sean and Rhian went above and beyond for you with your Defender. It was our pleasure to expedite the work for you. Thank you for choosing us.

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

I recently had my car serviced at…

I recently had my car serviced at Sinclair Newport, and I couldn’t be happier with the experience. From start to finish, everything was handled professionally and efficiently.

A special thanks to Sean, who organised the whole process seamlessly. He kept me informed at every stage, was easy to contact, and made sure everything was done to a high standard. It's rare to come across someone who genuinely goes the extra mile to ensure customer satisfaction – Sean absolutely did that.

The service itself was carried out on time, with clear communication about what was being done and no unexpected surprises. My car feels great to drive again, and it’s reassuring to know it’s been properly looked after.

Highly recommend Sinclair Newport – and if you get the chance to deal with Sean, even better!

30 settembre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Chris, thank you so much for your glowing review! At Sinclair Land Rover Newport, we strive for excellence in every aspect of our business and we are thrilled to hear that Sean went above and beyond to ensure your complete satisfaction. We truly value your recommendation and look forward to serving you in the future. Drive safely!

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Always helpful and responsive

Always helpful and responsive. Rhian keeps me up to date throughout the day and always kind and friendly.

16 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Thank you so much for the positive review! Our team takes pride in delivering exceptional client service and we are glad to hear that Rhian has exceeded your expectations. We will definitely keep up the good work!

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Fantastic customer service for Rhian

Fantastic customer service for Rhian

16 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Perry, thank you for taking the time to share your experience with us. We pride ourselves on providing fantastic client service and we are so happy to hear that Rhian delivered on that promise. We look forward to serving you again in the future.

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Great service

Honest, reliable and fast service. Rhian Mayne was especially helpful and friendly.

15 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Rebecca, thank you for the kind words! We pride ourselves on providing honest and reliable service and we're thrilled to hear that Rhian went above and beyond to ensure your experience was fast and friendly. We appreciate your business and hope to continue serving you in the future.

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Excellent customer experience!

What a great customer experience at Sinclair JLR in Newport. Excellent service and was looked after and informed all the way by Rhian. Huge thanks! Thanks for the tea too!

15 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Mike, thank you for your kind words! We are so happy to hear that you had a great experience at Sinclair JLR Newport. Rhian and our team are always dedicated to providing excellent service and keeping our clients informed every step of the way. We appreciate your business and hope to see you again soon. And of course, the tea is always on us!

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

What a friendly branch.

We have had big issues with Sinclair Cardiff branch so when my new evoke needed to have investigation work we went to Newport

What a difference ! We where welcomed by than who very efficiently got the car booked in and upon returning the situation was explained very clearly in a friendly manor to us
Upon leaving we couldn’t believe how friendly and kind everyone was - this branch is where we will be returning

14 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Danielle, thank you for choosing our Newport retailer for your car's investigation work! We're glad you had a positive experience with our team and felt welcomed and well-informed. We strive to provide excellent service and look forward to seeing you again.

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Brilliant customer service…

So glad that I bought my Land Rover Through the approved used service at JLR Newport. It’s been a real help knowing that I have the warranty and any worries I have had have been swiftly dealt with by Sean and Rhian and the engineers. Communication is great and it’s easy to speak to the team and get updates when work is carried out. Rhian has been an absolute star recently sorting out an issue I have had with my car and I really feel like her and Sean have been working hard to resolve it. Thanks everyone x

8 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

We are thrilled to hear about your positive experience with our approved used service at Sinclair JLR Newport, and even more so to know that our team, especially Sean, Rhian, and our engineers, were able to swiftly address any issues you had with your Land Rover. We pride ourselves on providing excellent communication and client service, and we are happy to have exceeded your expectations. Thank you for trusting us with your vehicle and for your kind words. We truly appreciate your support!

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Great service and help with MOT and…

Great service and help with MOT and then arranging new tyres at short notice by Rhian M part of service team, thanks.

14 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Paul, thank you for the kind words. We are delighted to hear that Rhian provided exceptional service and assistance with your MOT and new tyres. We value your business and look forward to serving you again!

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Great service and a special mention to…

Great service and a special mention to Rhian Mayne who went above and beyond to help.

14 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Ian, thank you for your five-star review. We're thrilled to hear that our team member Rhian Mayne provided exceptional service. We strive to go above and beyond for our clients and we're glad it was noticed! We hope to see you again soon.

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Great customer service from Rhian

Great customer service from Rhian - thankyou

14 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Krista, thank you for your kind words. As a team, we strive to provide exceptional client service and we are glad Rhian delivered that for you. Your satisfaction is our top priority and we appreciate your support!

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Sean is extremely professional

Sean is extremely professional, knowledgeable and well mannered. A real asset to the company.

10 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Hi Derek, thank you for the kind words, we are lucky to have Sean on our team! We pride ourselves on having knowledgeable and professional staff to provide the best service to our clients. We appreciate your feedback and hope to continue exceeding your expectations.

Best wishes,
Sinclair Land Rover Newport

Valutata 5 stelle su 5

Excellent service by all staff

Excellent service by all staff, especially Sean. My car came in for a health check. Great service as usual.
Fabulous coffee too.
Thankyou Sarah Duggan

6 ottobre 2025
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Risposta di Sinclair Group - Sinclair Land Rover Newport

Thank you, Sarah, for your kind feedback. We’re delighted to hear that Sean and the team provided excellent service during your health check visit - and that you enjoyed the coffee too! Your loyalty and comments mean a great deal, and we look forward to welcoming you again.

Best wishes,
Sinclair Land Rover Newport

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