I saw a car that I wanted to buy in the Newport branch, I asked the Cardiff branch for advice. I had taken out an extended warranty on mine which had 10 months left to run, they had also given me a... Leggi di più
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Great service above and beyond. All required do e efficiently. Honest salesman with no multiple exteas added to order that wetent asked for.
Dealership and salesman went above and beyond to secure a sale. They took care of my journey from Aberdeen to the Newport dealership with pickup from airport and to the dealership in the morning. An... Leggi di più
I found the salesman and salesmanager good but we had to ask about payment options, information was not forthcoming. The salesman did take into consideration our requests and act on them, the staff w... Leggi di più
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Dettagli dell'azienda
Informazioni su Sinclair Group - Sinclair Land Rover Newport
Scritti dall'azienda
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Informazioni di contatto
Longditch Road, NP19, Newport, Wales, Regno Unito
- 01633 271888
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Awesome
Always such great service from these guys. Can’t fault them.

Risposta di Sinclair Group - Sinclair Land Rover Newport
Highly recommended
Land Rover have certainly been through the wringer lately, but Sinclair have managed to keep good communications up and managed well through adversity. Rhian and the team at the Newport site continue to look after me and my car well.

Risposta di Sinclair Group - Sinclair Land Rover Newport
Excellent service and attention to…
Excellent service and attention to detail from Sean and later Rhian with the Defender. Really appreciated their support and how they expedited the minor work.

Risposta di Sinclair Group - Sinclair Land Rover Newport
I recently had my car serviced at…
I recently had my car serviced at Sinclair Newport, and I couldn’t be happier with the experience. From start to finish, everything was handled professionally and efficiently.
A special thanks to Sean, who organised the whole process seamlessly. He kept me informed at every stage, was easy to contact, and made sure everything was done to a high standard. It's rare to come across someone who genuinely goes the extra mile to ensure customer satisfaction – Sean absolutely did that.
The service itself was carried out on time, with clear communication about what was being done and no unexpected surprises. My car feels great to drive again, and it’s reassuring to know it’s been properly looked after.
Highly recommend Sinclair Newport – and if you get the chance to deal with Sean, even better!

Risposta di Sinclair Group - Sinclair Land Rover Newport
Always helpful and responsive
Always helpful and responsive. Rhian keeps me up to date throughout the day and always kind and friendly.

Risposta di Sinclair Group - Sinclair Land Rover Newport
Fantastic customer service for Rhian
Fantastic customer service for Rhian

Risposta di Sinclair Group - Sinclair Land Rover Newport
Great service
Honest, reliable and fast service. Rhian Mayne was especially helpful and friendly.

Risposta di Sinclair Group - Sinclair Land Rover Newport
Excellent customer experience!
What a great customer experience at Sinclair JLR in Newport. Excellent service and was looked after and informed all the way by Rhian. Huge thanks! Thanks for the tea too!

Risposta di Sinclair Group - Sinclair Land Rover Newport
What a friendly branch.
We have had big issues with Sinclair Cardiff branch so when my new evoke needed to have investigation work we went to Newport
What a difference ! We where welcomed by than who very efficiently got the car booked in and upon returning the situation was explained very clearly in a friendly manor to us
Upon leaving we couldn’t believe how friendly and kind everyone was - this branch is where we will be returning

Risposta di Sinclair Group - Sinclair Land Rover Newport
Brilliant customer service…
So glad that I bought my Land Rover Through the approved used service at JLR Newport. It’s been a real help knowing that I have the warranty and any worries I have had have been swiftly dealt with by Sean and Rhian and the engineers. Communication is great and it’s easy to speak to the team and get updates when work is carried out. Rhian has been an absolute star recently sorting out an issue I have had with my car and I really feel like her and Sean have been working hard to resolve it. Thanks everyone x

Risposta di Sinclair Group - Sinclair Land Rover Newport
Great service and help with MOT and…
Great service and help with MOT and then arranging new tyres at short notice by Rhian M part of service team, thanks.

Risposta di Sinclair Group - Sinclair Land Rover Newport
Great service and a special mention to…
Great service and a special mention to Rhian Mayne who went above and beyond to help.

Risposta di Sinclair Group - Sinclair Land Rover Newport
Great customer service from Rhian
Great customer service from Rhian - thankyou

Risposta di Sinclair Group - Sinclair Land Rover Newport
Sean is extremely professional
Sean is extremely professional, knowledgeable and well mannered. A real asset to the company.

Risposta di Sinclair Group - Sinclair Land Rover Newport
Excellent service by all staff
Excellent service by all staff, especially Sean. My car came in for a health check. Great service as usual.
Fabulous coffee too.
Thankyou Sarah Duggan

Risposta di Sinclair Group - Sinclair Land Rover Newport
stress free service
Twas a stress free service despite some wheel locknut drama. Props to Rhian for finding it and providing friendly updates and managing everything expertly

Risposta di Sinclair Group - Sinclair Land Rover Newport
Great experience buying an approved used Jaguar
Bought an approved used Jaguar and the process end to end was excellent. Ashley was great when we viewed the car, helpful but in no way pushy, we felt that we had all the time we needed without pressure. Kyle has been looking after us through the paperwork and again has been excellent. I'd very much recommend the team!

Risposta di Sinclair Group - Sinclair Land Rover Newport
High Quality Experience
Probably the best experience that I have had to date from a main dealer of any marque.
They implemented a safety recall but also carried out a health check and valet. The receptionists were both friendly and helpful.
I was able to wait for the work to be completed in relaxed surroundings with excellent coffee.
Overall first rate service.

Risposta di Sinclair Group - Sinclair Land Rover Newport
I had my car in for a service and MoT…
I had my car in for a service and MoT today and waited while it was completed. I was looked after with coffee and cakes by Rhian. There were plenty of magazines to read to pass the time away.

Risposta di Sinclair Group - Sinclair Land Rover Newport
Outstanding Customer Service…
Outstanding customer service from Sinclair and in particular Sean Denning. Very knowledgeable and very helpful. I just cant fault the service provided by this company, and they actually answer the phone very quickly. In comparison to some other LRJ dealers this company is exceptional

Risposta di Sinclair Group - Sinclair Land Rover Newport
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