I bought a used car from this dealership and unfortunately it had a problem. Problems happen, that's life, but it's the way the problem is dealt with that matters.
Harry Hopkins, the Sales Manager, dealt with me and I have to say that he was the most friendly, courteous, understanding and professional person that I have dealt with in a long long time.
Great customer service, which is a rare thing these days. I would recommend Sinclair without hesitation.

Seemless process ,: service completed with no hassle , on time with very polite knowledgeable staff.

very welcoming.. nothing was too much trouble. very happy with my new car.

Had a great and informative time with Sinclair cupra Swansea, I felt very confident with my purchase particularly Martin Jones was a massive help and kept me up-to-date on the whole process, would highly recommend to other in the market

Just purchased my second vehicle from Cupra and Dan. Great service and very attentive.

Very easy to changeover to our new car and we did it 18 months early because it was a great deal. Terri was very helpful and pleasant.

Sales man was knowledgeable and helpful, in particular he explained diff between different hybrids.

Fantastic service from Dan E. I was considering a nearly new vs brand new car, and Dan couldn't do enough to explore my options and present figures to be able to compare (as well as giving me a really fair price on my trade in). The whole process has been smooth and really friendly, excellent service and attentive, without being sales-y or pushy.

easy and friednly to deal with jacob was very helpful

From entering the showroom to collecting my car the service was faultless and extremely professional with a relaxed approach. No hard sell

Service while buying the car was excellent, right up to collection. However since then has been appalling. Calls have not been returned as promised, constantly having to chase to speak to someone and then given the incorrect information when I do speak to someone. Important piece of equipment was missing from the car when collected, and I am still waiting for it to be supplied. I have been advised by others who have used Sinclairs other branches that the service while purchasing a vehicle is excellent, but don’t expect any after sales care as they are not interested once you’ve purchased and sadly this has also been my experience.

Really straightforward and enjoyable vehicle purchase from start to finish.

Salesman Jacob and Tom were great, they couldn’t have been more accommodating.

Great communication from the dealership during the purchase process.

Over the moon with my recent purchase. Excellent car well chuffed with sinclairs motors and especially Dan Ellis for making everything run smoothly. Can not fault the garage and staff. Would definitely buy a Cupra from them again.

My experience with Sinclair CUPRA was brilliant. I had a small window to come and visit the showroom as I'm based 4.5 hours away and the team made it happen.

I found my new car online and when I reached out I dealt with Tom, a trainee at CUPRA. He was absolutely brilliant and I couldn't recommend him enough. I had one opportunity to see the car and drive away the same day and I'm grateful for Tom's help.

Once at the dealership, Tom and Jacob saw me through the purchase process which was seamless. I'd definitely recommend Tom and the team at Sinclair CUPRA, Swansea.

Jacob was very easy, straight forward and honest to deal with. Quick and smooth buying experience. Would recommend.