This is an excellent insurance type company for health. They have added quite a few extra items one can access. They pay half of what one has laid out depending on cover. I would highly recommend look... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Jeanette Phillips has been absolutely wonderful, everything we asked for Jeanette would help without any hesitation, phoned back at the times we asked and sorted all our problems out. Thank you so muc... Leggi di più
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Advisers very helpful kind and patient. Nothing too much trouble. Can’t praise their work enough. Excellent service and good value for money. Allows us to receive money towards so much medical help an... Leggi di più
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Simply Health is a misnomer. There's nothing simple at all! The website offered Touch ID some time ago, but it never recognises mine. Today it demanded that I update its app. So I did. I hoped it... Leggi di più
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Dettagli dell'azienda
Informazioni su Simplyhealth
Scritti dall'azienda
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessInformazioni di contatto
Andover, Regno Unito
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4,4
Eccellente
5K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Always quick and easy claims process
Always quick and easy claims process, support available id rewuired
10 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello Mrs k beacham,
Many thanks for leaving us a great five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Simplyhealth is 'simply the best' as…
Simplyhealth is 'simply the best' as far as I am concerned. So quick, fair, and efficient; important for busy people !
10 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hi Tony,
Thank you for your wonderful review and awarding us with five stars. I'm really pleased to hear you find us quick, fair and efficient.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I’m just not satisfied about the time it’s taken on my claim
I’m just not satisfied about the time it’s taken to pay out on my claim. I’ve been worried. Anyway I spoke to a v nice guy just now (can’t remember his name I’m afraid) who tells me the £120 has been paid. I’ve had no communication. The info given in the app is not up to date. This is not what I expect from yourselves. My claim was submitted on June 3rd!
Jan Birch
3 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello Jan,
It's disappointing to hear of your dissatisfaction with Simplyhealth.
Once a claim has been approved by us, it can take a little while to show on your online portal. As soon as it is paid, you should receive an email confirming this and the claim status is changed.
Simplyhealth strive to process claims as soon as possible and many are paid within five working days. There could be a number of reasons why a claim make take longer to process, such as us needing further information or higher than average claims volumes.
If you would like us to look into your concerns further, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code.
Kind regards
Esther
Customer Relations
Simplyhealth
Risposta di Simplyhealth
Hi Camilla,
Thanks for your lovely five star review about Sam. It's great to hear how helpful he was. I've passed your comments on to Sam and his manager who will be delighted also.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Do NOT bother trying to phone them…
Do NOT bother trying to phone them unless you wish to listen to inane noise for a long period of time. Simply Health will put up your premiums every year without informing you. Their payments for operation are extremely poor in comparison to other insurance companies. Try and cancel your plan even though they have not informed you of increases and you have a right battle on your hands. They lure you in on a rolling contract. Would strongly suggest you can find better insurance companies then Simply Health who behave more honourably then SH. Edited to add as can not respond to SH below. Have had several email exchanges with SH and to say they were less then helpful is putting it mildly. There is zero chance of me renewing with SH even though have been with them a large number of years.
8 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello Brendan,
I'm sorry to hear you are very unhappy with Simplyhealth and would like the opportunity to look into your concerns further.
Please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
Communication with the Bot was a…
Communication with the Bot was a complete waste of time
8 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello Alex,
Thank you for your honest review.
Simplyhealth has a digital call handling assistant as well as a digital messaging service. Both services are available 24 hours a day and are capable of answering many queries in the first instance.
Should you require further assistance or your query is complex, you do have the option to be transferred to the next available agent during our business hours.
Please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code if your query is still outstanding.
Kind regards
Esther
Simplyhealth
Claim Repayment
Never had any problem with them. Claims are always dealt with fairly ad repayments made quickly and efficiently.
1 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hi John,
Thanks for your five star review. It's great we're able to help support you with your everyday healthcare costs.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Fast and clear service
8 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello Jack,
Thanks for taking the time to award us with five stars, it's really appreciated.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Immediate refund of my emergency dental…
Immediate refund of my emergency dental costs and a very easy and quick claim process.
6 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hi Jeremy,
Many thanks for your five star review in regards to your recent dental emergency. I'm pleased that we were able to process your claim so promptly.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent company
Excellent company. App is very easy to use. And very quick to assess claims. Thoroughly recommend them.
7 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hi Richard,
Thanks so much for your lovely five star review. I'm glad you find our app very easy to use and that you're pleased with with the speed in which your claims are processed.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick response
Quick response to any claim as long as it is within your contract boundaries.
6 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello Ursula,
Thank you for taking the time to leave a review for us. We strive to provide five star service. If you have any suggestions on how we can achieve this, please let us know at customer.services@simplyhealth.co.uk.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
trying to claim £85 for dental…
trying to claim £85 for dental emergency . Dentist needs to confirm the accident , very hard as dentist wasn't there !!!! supplied receipt saying dentist emergency but not acceptable now got to get dentist to confirm treatment I had in the emergency that's no easy task.
Feel like the policy not worth the trouble
6 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello Teresa,
I'm sorry to hear of your unhappiness with Simplyhealth in respect of your claim. In order for us to look into the concerns you've raised, please contact us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
Simply Health make it easy to process a…
Simply Health make it easy to process a claim for Dental Treatment - I would recommend them.
6 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello Linda,
Thanks for leaving us a lovely five star review and I'm pleased to hear you find making claims easy to do.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Such excellent cooperation and service…
Such excellent cooperation and service from a member of staff of Simplyhealth has warmed my heart. When I told Molly about a claim I had posted with a first class stamp about 10 days ago she told me it hadn't arrived. Molly said "allow another 5 days and if it doesn't arrive I will email to let you know". Molly even agreed to accept scanned copies of my claim if it didn't arrive. On 4th June I did so.
On 5th June I spoke to Sam who confirmed my email was received. Within a very short time I got an email from Sam to it's now paid! Exemplary service.
5 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello Margaret,
Many thanks for your wonderful review and sharing your experience of speaking with Molly and Sam. I'm pleased to hear you were very happy with the service they provided in regards to your claim. I have passed your feedback on to them both and their managers.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Sam was very helpful and pleasure to…
Sam was very helpful and pleasure to deal with
5 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hi Neda,
Thanks for your lovely five star review about Sam. It's lovely to hear how helpful he was. I've passed your comments on to Sam and his manager who will be very pleased also.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Risposta di Simplyhealth
Hello Caroline,
Many thanks for letting us know you find our service speedy and excellent. Thanks also for the 5 stars.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Risposta di Simplyhealth
Hi Caroline,
Thanks so much for leaving us a five star review. It's great to hear your query was resolved efficiently.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I have been with Simlpy Health for 15…
I have been with Simlpy Health for 15 years and I have never had a problem they always pay on time there’s always great communication. Claiming is so quick and easy I couldn’t fault the service
2 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello June,
Many thanks for your long-standing loyalty and leaving us a wonderful five star review. It's great to hear how happy you are with the service we provide.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick service
3 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hello AnneMarieWright,
Thank you for awarding our service with 5 stars. It is very much appreciated.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick support when needed
Quick support when needed, really helpful
3 giugno 2026
Non scritta su invito
Risposta di Simplyhealth
Hi Janet and Sam Edwards,
Thanks for taking the time to leave a great five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
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