Simplyhealth Recensioni 

4896
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

This is an excellent insurance type company for health. They have added quite a few extra items one can access. They pay half of what one has laid out depending on cover. I would highly recommend look... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jeanette Phillips has been absolutely wonderful, everything we asked for Jeanette would help without any hesitation, phoned back at the times we asked and sorted all our problems out. Thank you so muc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Advisers very helpful kind and patient. Nothing too much trouble. Can’t praise their work enough. Excellent service and good value for money. Allows us to receive money towards so much medical help an... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Simply Health is a misnomer. There's nothing simple at all! The website offered Touch ID some time ago, but it never recognises mine. Today it demanded that I update its app. So I did. I hoped it... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni sanitarie
  2. Agenzia di assicurazione dentale

Informazioni su Simplyhealth

Scritti dall'azienda

We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.

We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.

We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.

Health Plans Dental Plans Health & Dental Plans for your business

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(4896)

674 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Barriers to contact

Tried so many times to call about a claim. All you get is a lot of inane noise and never able to speak to anyone. AI assistant on app is utterly awful, of no help whatsoever. Bottom line appears to be if you have a query we'll put barriers in the way of you contacting us.

25 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hello Gary,

I'm really sorry to hear of your disappointment with Simplyhealth .

Thank you for making contact and allowing me the opportunity to investigate the concerns you raised.

Kind regards

Esther
Customer Relations
Simplyhealth

Valutata 5 stelle su 5

Ross was really helpful

Ross was really helpful, polite and answered all my questions fully and comprehensively. Was able to connect on chat very quickly and speak to someone. Very happy with the service

25 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hello Mrs Tang,

Thank you so much for your lovely review following your interaction with Ross. I've passed on your comments to Ross and his manager who I'm sure will be equally happy.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Assisted me with a claim query…

Assisted me with a claim query effeciently. Made the whole experience simple and straight forward. Along with politeness. I was extremely satisfied with the experience

24 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hello Susan,

Thank you so much for sharing your experience of speaking with a member of our Customer Services team. I'm pleased they were able to resolve your query so efficiently. Thanks also for the 5 stars.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Instant problem sorted

Instant problem sorted. Prompt reply to email. No issues with the service they offer. Account easy to deal with, having being with them since hospital fund . Happy to deal with them, we site easy to navigate . Claims are sorted promptly, and an email reply every time to let you know how your claim is progressing.

24 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hello Ralph,

Thank you for your wonderful five star review and your long standing loyalty to us. It's great that we've been able to help support you with your everyday healthcare costs over the years.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Excellent Service

I was very happy with the speed with which my claim was paid. A later query was dealt with efficiently and the customer services team showed both empathy and patience with my situation. Excellent service.

24 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hi Fiona,

Many thanks for sharing your experience of both our claiming process and our Customer Services team. It's great to hear how happy you are with the service we provide.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Excellent prompt response to a claim.

Excellent prompt response to a claim.

23 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hello Stephanie,

Thanks so much for taking the time to leave us a great five star review, we really appreciate it.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Emily was helpful in resolving my claim…

Emily was helpful in resolving my claim swiftly!

23 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hello,

Many thanks for sharing your experience of your interaction with Emily. I've passed your comments on to Emily and her manager who will be very pleased.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Simply Health make it easy

Simply Health make it easy .
Whether this is a claim, or a query simply health are great.

Using them since 2014 and still very happy

23 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hi Camille,

Thanks for leaving us a lovely review and it's great to hear how happy you are with the service we provide. I'm pleased we've been able to help support you with your everyday healthcare costs.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Have been a Simply Health customer for…

Have been a Simply Health customer for many years and to date I have never experienced any issues whatsoever and have recommended this company to a number of friends and neighbours

23 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hello Mr Cottington,

Thank you so much for your long standing loyalty to Simplyhealth and for recommending us to your neighbours and friends. It means a lot to us. Thanks also for the 5 stars.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Really simple to use

Really simple to use, great service from the advisors!

23 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hello Ryan,

Many thanks for your great review and I'm so pleased you find the process simple to use and are happy with the service we provide.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Thanks for the help

Thanks for the help

23 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hi Lisa,

Thanks for taking the time to leave us a five star review, we really appreciate it.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Good experience with Simply Health so far

The customer advisor was really helpful, quick at responding and understood what was needed.
The platform itself is easy enough to use, it’s quick and simple to navigate around

23 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hi Maryem,

Thanks so much for your lovely five star review. I'm pleased to hear you found the advisor really helpful. We strive to make our online platform as straightforward and easy to use as possible and I'm glad you've found this to be the case.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Excellent service

What started as a worrying incident regarding a broken crown whilst on holiday, ended up with a prompt resolution and a smooth and effective claiming process with Simply Health. Thank you.

22 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hello Lynne,

I'm sorry to hear of your unfortunate incident whilst on holiday and I hope you weren't too badly affected by this. I'm pleased we were able to help support you with the prompt response and the smooth claiming journey.


Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

My latest claim actioned very promptly…

My latest claim actioned very promptly as usual.

22 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hello Terence,

Thanks so much for your five star review. It's lovely to hear you're happy with the speed in which we process your claims.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Excellent customer service and claims…

Excellent customer service and claims paid promptly

21 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hi Ms Thomas,

Many thanks for your review, it's wonderful to know how pleased you are with our overall service and the speed of your claim reimbursements.

Customer satisfaction really means a lot to us, thanks again for your feedback, we really appreciate it.

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Donna Wright

Donna Wright, was very helpful and explained everything to me.
Many thanks 😊

12 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hi Barry,

Thank you for your 5 star review, it's wonderful to know how pleased you are with our service and the support you received from Donna.

I can confirm that your kind words have been shared with Donna and her manager.

Thanks again,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Live chat help

Used the live chat to help get some info i was looking for. Spoke with Sam over this and they were beyond helpful! Super polite and friendly and very efficient in answering my questions. Very pleasant experience and very good customer service

19 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hi Sarah,

Thank you so much for kindly taking the time to share your feedback. We're delighted to know how pleased you are with our service and the support you received via live chat.

We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.

To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Sam was very efficient and helpful in…

Sam was very efficient and helpful in dealing with my query.

19 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hi Hannah,

We're delighted to know how pleased you are with our service and that Sam was able to support you efficiently.

We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.

To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Excellent Service


Excellent Service

17 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hi Ms Wake,

Thank you for your kind words, we really appreciate your 5 star review, and are delighted to know how happy you are with our service

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Sam was amazing went above and beyond…

Sam was amazing went above and beyond to try and resolve a technical issue.

17 giugno 2026
Non scritta su invito
Logo di Simplyhealth

Risposta di Simplyhealth

Hi Sylvia,

Thank you for your wonderful feedback. your review was a joy to read.

We would love to be able to share your kind words with the correct adviser and ensure that they receive the recognition they deserve.

To enable us to do so, if you would like to, please feel free to contact me directly with your full name, date of birth, and home postcode, referring to this review. Please email: customerrelations@simplyhealth.co.uk

Best wishes,

Charlene
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più