Simplyhealth Recensioni 

4895
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

This is an excellent insurance type company for health. They have added quite a few extra items one can access. They pay half of what one has laid out depending on cover. I would highly recommend look... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jeanette Phillips has been absolutely wonderful, everything we asked for Jeanette would help without any hesitation, phoned back at the times we asked and sorted all our problems out. Thank you so muc... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Advisers very helpful kind and patient. Nothing too much trouble. Can’t praise their work enough. Excellent service and good value for money. Allows us to receive money towards so much medical help an... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Simply Health is a misnomer. There's nothing simple at all! The website offered Touch ID some time ago, but it never recognises mine. Today it demanded that I update its app. So I did. I hoped it... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni sanitarie
  2. Agenzia di assicurazione dentale

Informazioni su Simplyhealth

Scritti dall'azienda

We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.

We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.

We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.

Health Plans Dental Plans Health & Dental Plans for your business

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

5K recensioni

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4,4

Tutte le recensioni

(4895)

674 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Angela was very helpful and quick to…

Angela was very helpful and quick to respond with a answer to my query, very happy

29 luglio 2026
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Risposta di Simplyhealth

Hi Mark,

Thank you for your lovely five star review about your interaction with Angela. I'm glad Angela was able to answer your query so quickly. Your comments have been shared with Angela and her manager to make them aware also.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

I recently made a claim for lenses to…

I recently made a claim for lenses to my reading glasses and it could not have been any easier also very fast payment three days or so brilliant

2 luglio 2026
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Risposta di Simplyhealth

Hi James,

Many thanks for leaving us a lovely five star review. I'm pleased you found our claiming process so easy and fast.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

I have been with Simply Health for the…

I have been with Simply Health for the last 30 or 40 years. Payouts are dealt with quickly. Overall it’s good value.

28 luglio 2026
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Risposta di Simplyhealth

Hello Ann,

Thank you for your long standing loyalty to us and awarding us with five stars.

It's great that we've been able to help support you with your everyday healthcare costs over the years.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Georgia went above and beyond…showing great customer service

Georgia went above and beyond explaining why my query after several previous phone calls hadn’t been actioned.Shown great customer service skills and ensured payment would be actioned the same day.

28 luglio 2026
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Risposta di Simplyhealth

Hi Erika,

Thanks so much for your amazing comments following your interaction with Georgia. It's wonderful to hear how happy you were with the service you received from her. Georgia and her manager have been made aware of your comments and I'm sure they'll both be equally delighted.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

All my comments are well deserved for…

All my comments are well deserved for this Company

28 luglio 2026
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Risposta di Simplyhealth

Hi Jacqueline,

Many thanks for your five star review and kind words.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Had difficulty using website for cla…

Had difficulty using website for cla however it was caused by the latest Apple iOS update!

23 luglio 2026
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Risposta di Simplyhealth

Hello Mr Plock,

Thank you for your five star review. I hope you were able to submit your claim ok following your device software update.

Please email us at customer.services@simplyhealth.co.uk with your name, date of birth and home post code if you do continue to experience issues.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Claim accepted and confirmation of payment within 3 working days

I submitted my claim and within two hours I received an email confirming that my claim had been approved and that I would receive payment direct to my bank account within 3 working days

27 luglio 2026
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Risposta di Simplyhealth

Hello Gil,

Thank you so much for sharing your recent claiming experience. I'm glad that you're happy at the speed in which your claim was paid. Thanks also for the 5 stars.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Fantastic help

Fantastic help, clear approach and explanation. Couldn't have been more helpful.

27 luglio 2026
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Risposta di Simplyhealth

Hello Mrs S Johnston,

Many thanks for your wonderful five star review. It's lovely to hear you received the level of service we strive to provide.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Iam absolutly all in awe of the way…

Iam absolutly all in awe of the way Katie treated me with absolute care and kindness during my conversation today with ASymply Health Kind. Ragards David Ratcliffe.

27 luglio 2026
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Risposta di Simplyhealth

Hi David,

Thanks so much for your amazing review about the way Katie treated you. I'm so pleased to hear of the care you were given. Katie has been made aware of your comments along with her manager.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 1 stelle su 5

Adding to the one star reviews

Adding to the one star reviews tally. Reported to customer service that instead of listing previous years' unclaimed entitlements my account was showing 'not covered'. Error was acknowledged but no correction as yet and I somehow doubt I am the only one affected. Previous claims not made earlier as there was a system glitch for submitting receipts! Please do not respond by asking me to contact customer services (again), just sort it.

21 luglio 2026
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Risposta di Simplyhealth

Hello JP,

I'm sorry to hear of the issues you've experienced. If you do still have any outstanding claims please email them to customerrelations@simplyhealth.co.uk along with your name, date of birth and home post code. We can also investigate what has happened and hopefully resolve your concerns once and for all.

Kind regards

Esther
Customer Relations
Simplyhealth

Valutata 5 stelle su 5

I had a GP consultation with a Dr Maples

I had a GP consultation with a Dr Maples and it was a really good experience. He understood and helped me with my concerns and put my mind at rest. Many thanks to him and to simply health.

24 luglio 2026
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Risposta di Simplyhealth

Hi Elizabeth,

Thanks for sharing your experience of using the GP service element of your health plan. I'm glad the consultation went so well for you.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Thank you SimplyHealth!

Easy to use website. Great customer service. Truly valuable product.

24 luglio 2026
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Risposta di Simplyhealth

Hello Fatima,

Many thanks for your lovely 5 star review. I'm really pleased to hear how happy you are with the service we provide.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

The customer service team are…

The customer service team are excellent. So helpful and friendly by giving advice and support. Probably one of the best customer service I have ever dealt with.

24 luglio 2026
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Risposta di Simplyhealth

Hello Ina,

Thank you so much for your wonderful five star review. We strive to provide the highest level of service and it's lovely to hear how much you've appreciated this.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

ross

ross

he was amazing from the start until the end couldnt have asked for a better person to handle my case.

Big up ross

21 luglio 2026
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Risposta di Simplyhealth

Hi George,

Thank you for your great five star review and telling us about your interaction with Ross. It's wonderful to hear how happy you were with his assistance. Both Ross and his manager have read your review and are very pleased.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Ross online support simplyhealth

Just on the online chat with Ross from simply health asking a question to satisfy a curiosity, when Ross looked into my account and went above and beyond. Actually approved my claim, i wasn't expevting it. Always very happy with Simply health. 5 🌟

21 luglio 2026
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Risposta di Simplyhealth

Hello Robert,

Many thanks for sharing your experience of chatting with Ross. It's wonderful to hear he went above and beyond for you. Ross and his manager have seen your review and are very happy to read your comments. Thanks also for awarding us with five stars.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Very happy with my Simplyhealth…

Very happy with my Simplyhealth subscription! They are super-simple to use and cover most of the things you need to keep you healthy and on the go! Claims are quick and easy through the app. If you have any issues, the chat function is simple to use, and being put through to a member of staff (in my case Ross) was quick and easy and very helpful!

21 luglio 2026
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Risposta di Simplyhealth

Hi Laura,

Thanks so much for your amazing five star review. It's great to hear you are very happy with your cover and the service we provide. I'm pleased we're able to help support you with your everyday healthcare costs and needs. Ross and his manager are aware of your comments are also delighted.

Take care

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 1 stelle su 5

This is not insurance and the "plan" has perverse incentives

I have been paying a dentist via one of these plans for a few years. I went to another dentis for a comparison quote on needing an implant. Turns out there were a lot of issues that had not been dealt with under my plan.
On looking into it, Simply Health's response is that its nothing to do with them and these plans are just a way of spreading cost.
The dentist estimates a cost and then Simply Health collect that via direct debit. No insurance involved (according to Simply Health).
The problem with that system is that there is an incentive for the dentist not to treat you. Every filling they do reduces the profit thry make on you, as they get paid the same regardless.

Turns out then this is a terrible way to covwr dental care costs as there is a peverse incentive against necessary treatment. Avoid unless you want you to spend time in endless circular complaints or negligence claims. Oh well!

3 luglio 2026
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Risposta di Simplyhealth

Hello Andrew,

I'm sorry to hear of your unhappiness, however, I think you may have left a review on the wrong company's platform.

Here at Simplyhealth all customers choose their own dentist and practice, they pay for the treatment or service received at each appointment then send us a detailed receipt. We in turn, re-imburse the customer directly. We do not cover customers who pay premiums for a dental practice plan such as Denplan.

If you are a Simplyhealth member, please email customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.

If you are not a Simplyhealth member, please can I politely request that you remove your review.

Kind regards

Esther
Simplyhealth

Valutata 5 stelle su 5

Exemplary service

I have been with this company for over 10 years and they are faultless in their cover, managing claims and paying. I cannot recommend them more highly, thank you!

19 luglio 2026
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Risposta di Simplyhealth

Hi Helen,
Many thanks for leaving us a great five star review. It's lovely to hear how happy you are with the service and I'm pleased we're able to help support you with your everyday healthcare costs.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Excellent customer service advisor

I had been trying to make a claim and sent through the receipts on the app by pictures. The first ones were rejected due to the poor quality of the pictures. I requested another receipt from my opticians and sent that through instead, again it was rejected as the camera picture quality wasn't readable. I made a call to simply health and spoke to Lyndsay Poole who was really lovely to speak to. She explained the issue and asked me for the information over the phone so she could get my claim made straight away. How refreshing to speak to a customer service advisor who not only listens but arranges a payment straight away. Thank you Lyndsay for being a breath of fresh air and so helpful. You made my Friday. Top service.

17 luglio 2026
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Risposta di Simplyhealth

Hello Susan,

Thank you so much for your amazing feedback for Lyndsay and it is lovely to hear how they were able to resolve your claim query so promptly. I have passed your comments on to Lyndsay and her manager who I'm sure will be equally delighted to ready your review.

Take care
Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

Valutata 5 stelle su 5

Always prompt and helpful

17 luglio 2026
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Risposta di Simplyhealth

Hello E Mead,

Many thanks for awarding us with 5 stars. It means a lot.

Best wishes

Esther
Simplyhealth

Love your Simplyhealth Plan?

Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.

https://www.simplyhealth.co.uk/refer-a-friend?att=raf627

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