I made an error when booking tickets for myself and a friend. Although tickets should be non refundable or transferable, the agent worked with the theatre on my behalf and made the necessary changes... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Overall good experience with the whole booking process. The only improvement would be that you have some flexibility to change your tickets e.g. within 24 hours and at least 7 days before show - just... Leggi di più
Made a genuine mistake in booking for the same day, different month. Rang immediately and was told usually it's no change or refund policy, but followed their instructions and thankfully managed to... Leggi di più
I would like to say thank you to the staffs - Cameron Lund and especially of Michelle Dunn. Because of their helps for my careless, my friend and I could watch the unforgettable show - The Phantom of... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Over 25 years selling West End Tickets Voted #1 for customer service Approved STAR member Up to 70% discount Secure online booking Live ticket availability
Informazioni di contatto
Enterprise House, 1-2 Hatfields, , SE1 9PG, London
- +44(0) 20 3567 0620
- info@showsinlondon.co.uk
- www.showsinlondon.co.uk
4,6
Eccellente
721 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di ShowsinLondon.co.uk
Dear Brian, thank you for your lovely feedback. Happy to hear that a great experience with us! We hope you enjoyed the show and look forward to assisting you with your next booking.
Easy
Making the booking via the phone was lot easier than going on line.
16 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Anthony, thank you for the positive feedback. We're so glad you were pleased with the service and we look forward to assisting you with your next theatre booking. Enjoy the show!
Technology- not helpful!
I couldn't book my tickets online, because at the payment stage there seemed to be some technical problems; I was getting a message that the website was not working. I tried at least 3 times, with two different cards.
However, when I called the number, the lady on the other side of the line was very helpful and resolved my problem swiftly.
15 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Aveline, thank you for your feedback. We work hard to make the booking process simple and efficient so we are very sorry to hear that you have had some issues while booking on our website. We hope you enjoyed the show and look forward to assisting you with your next booking.
Risposta di ShowsinLondon.co.uk
Dear Stephen, thank you for the positive feedback. We work hard to make the booking process simple and efficient so I'm very glad you were pleased with our service. We hope you enjoy the show and look forward to assisting you with your next booking.
Excellent service
Excellent service from time of booking ! To picking up the tickets.
13 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Stanley, thank you for your lovely feedback. Happy to hear that a great experience with us! We hope you enjoyed the show and look forward to assisting you with your next theatre outing!
Great service
Had to change my dates and they made it so easy. Would definitely use again.
12 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Anna, thank you for the positive feedback. We always aim to offer the best customer service so I'm very glad our telephone booking team were able to help. We hopeED you enjoy the show and we look forward to assisting you with your next theatre outing.
Risposta di ShowsinLondon.co.uk
Dear David, thank you for the positive feedback. We've been working hard to make our website as simple and easy to use across all platforms so I'm glad you were happy with the service. We hope you enjoyed the show and look forward to assisting you with your next theatre outing.
Risposta di ShowsinLondon.co.uk
Dear Neusa, thank you for the positive feedback. We work hard to make the booking process simple and efficient so I'm very glad you were pleased with our service. We hope you enjoyed the show and look forward to assisting you with your next booking.
Risposta di ShowsinLondon.co.uk
Dear Marilyn, thank you for the positive feedback. We're so glad you were pleased with the service and we look forward to assisting you with your next theatre booking. Enjoy the show!
fabulous service. Absolutely no problems
We booked tickets to see Wicked for a Saturday matinee and took advantage of the 'meal deal' offered by Shows in London. The show was amazing and the choice of restaurant, (Sicily's, Italian Restaurant) provided us with an excellent meal in a comfortable setting within 5 minutes walk.
We only booked three or four days in advance so picked up our tickets directly from the ticket office at the theatre and had absolutely no problems. Likewise, the restaurant had our booking and had reserved us a table accordingly. Would highly recommend.
7 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Emma, thank you for your kind feedback. We are really happy to hear that a great experience with us! We hope you enjoyed the show and we look forward to assisting you with your next theatre outing.
Excellent Service!!
Initially, I had trouble with the website; not because it was difficult to use - it was very well laid out, good info, etc ... No, it was because I have a billing address outside of the UK and could not enter CC info properly. However, once I called the supplied number during their normal hours, I was able to purchase tickets for pick-up over the phone without ANY issue whatsoever! Truly a wonderful experience and awesome seats!
7 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Steven, thank you for the lovely feedback. We always aim to offer the best customer service so I'm very glad our telephone booking team were able to help. We hope you enjoyed the show and we look forward to assisting you with your next theatre outing.
Very efficient and courteous
Really helpful, friendly staff on the phone who helped me book my experience .only downside is the tickets were sent in the post and you could clearly make out the Shows in London branding, so it's not much of a surprise for my partner anymore!
7 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Chris, thank you for your kind feedback.
I am sorry to hear that the surprise was compromised. Next time, let us know and we will send your tickets in a plain envelope! We hope you enjoy the show and we look forward to assisting you with your next theatre outing.
Excellent support
from one particular member of staff who helped me transfer my booking given my personal circumstances.
6 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Ms Moore, thank you for the positive feedback. We always aim to offer the best customer service so I'm very glad our telephone booking team were able to help. We hope you enjoy the show and we look forward to assisting you with your next theatre outing.
Wrong date
By mistake I booked the wrong date and had to pay 20 pounds to change this. Happy this was possible but a lot of money for a change t I saw immediately.
6 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Liesbeth, thank you for your feedback.
We work directly with the West End venues and therefore, as soon as a booking is made with us, the tickets are fully confirmed at the venue and their terms specify that these are non-refundable and non-exchangeable. However, we do try to go above-and-beyond and help our customers by liaising with the venue to amend a booking if possible but this is subject to an administration fee. We hope you enjoyed the show and look forward to assisting you with your next theatre booking.
Good prices
Good prices, tickets arrived in just a few days, will use again.
5 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Katrina, thank you for your lovely feedback. Happy to hear that a great experience with us! We hope you enjoy the show and look forward to assisting you with your next theatre booking.
Wicked London tickets
Great service - tried to book online system was playing up so called them on number on website, booked tickets there and then. Great service provided. Tickets posted direct to me arrived in 2 days so no need to queue at threatre to obtain tickets 5*
5 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Lisa, thank you for the lovely feedback. We always aim to offer the best customer service so I'm very glad our team were able to help you. We hope you enjoyed the show and look forward to assisting you with your next theatre booking.
Tickets for show
Easy to use web site, with quick delivery for tickets.
Great service - thank you
3 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear John, thank you for the positive feedback. We work hard to make the booking process simple and efficient so I'm very glad you were pleased with our service. We hope you enjoyed the show and look forward to assisting you with your next booking.
Risposta di ShowsinLondon.co.uk
Dear James C, thank you for the positive feedback. We work hard to make the booking process simple and efficient so I'm very glad you were pleased with our service. We hope you enjoyed the show and look forward to assisting you with your next booking.
Good service
I had fantastic service and would recommend without hesitation.
2 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Mrs Boyce, thank you for the lovely feedback. We always aim to offer the best customer service so I'm very glad our team were able to help you. We hope you enjoy the show and look forward to assisting you with your next theatre booking.
Exceptional assistance via booking agent.
Telephoned early in morning and received exceptional assistance to enable me to decide where best to sit. Agent was so polite and helpful and on top of this tickets arrived the next day - something that my wife and I have never experienced before over quite a number of years.
1 giugno 2016
Non scritta su invito
Risposta di ShowsinLondon.co.uk
Dear Brian, thank you very much for your kind feedback. We are happy to hear that our team was able to help you! We hope you enjoy the show and we look forward to assisting you with your next theatre outing
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.