I made an error when booking tickets for myself and a friend. Although tickets should be non refundable or transferable, the agent worked with the theatre on my behalf and made the necessary changes... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Overall good experience with the whole booking process. The only improvement would be that you have some flexibility to change your tickets e.g. within 24 hours and at least 7 days before show - just... Leggi di più
Made a genuine mistake in booking for the same day, different month. Rang immediately and was told usually it's no change or refund policy, but followed their instructions and thankfully managed to... Leggi di più
I would like to say thank you to the staffs - Cameron Lund and especially of Michelle Dunn. Because of their helps for my careless, my friend and I could watch the unforgettable show - The Phantom of... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Over 25 years selling West End Tickets Voted #1 for customer service Approved STAR member Up to 70% discount Secure online booking Live ticket availability
Informazioni di contatto
Enterprise House, 1-2 Hatfields, , SE1 9PG, London
- +44(0) 20 3567 0620
- info@showsinlondon.co.uk
- www.showsinlondon.co.uk
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Come questa azienda usa Trustpilot
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Great Service
I had to change my booking. It was dealt with that same day and my tickets were delivered the following day. Great service.
Exceptional customer service.
I made an error when booking tickets for myself and a friend. Although tickets should be non refundable or transferable, the agent worked with the theatre on my behalf and made the necessary changes for me. Now that is what I call customer service. Thank you again
cancellation protection …
First purchased cancellation protection and then tried to cancel with 5 weeks notice only to be told cancellation protection does not cover this!! Don’t waste your money
Overall good experience with the whole …
Overall good experience with the whole booking process. The only improvement would be that you have some flexibility to change your tickets e.g. within 24 hours and at least 7 days before show - just in case if you made wrong booking - like in my case.
Great customer service
After a little booking hiccup , everything was all sorted and my tickets arrived so promptly as promised . Great customer service!
Super experience must watch !!!!
Great service!
I would like to say thank you to the …
I would like to say thank you to the staffs - Cameron Lund and especially of Michelle Dunn. Because of their helps for my careless, my friend and I could watch the unforgettable show - The Phantom of Opera in London. I will book the tickets via Cheap Theatre Tickets/Shows in London next time when I will travel in UK again.
Could be made easier
It wasn't the easiest of websites to negotiate. Choosing tickets was difficult as the map wasn't clear.
Needed an extra ticket so ended up phoning through.
High commission on the tickets as well.
Rude response from agent when trying to change dates
No problem with the original ticket booking. However, something unexpected occurred later and we needed to change the date for the show. The lady we spoke to on the phone was unhelpful to the point of being rude. As requested we put our change request in writing. After a time we had heard nothing so we telephoned and again received an unhelpful/rude response. Eventually the date was changed, but after this experience we will never use Shows in London to reserve any more tickets.
They were very helpfull to me very …
They were very helpfull to me very proffesional and very kind
Very helpful.
Very helpful when I had a problem which was quickly sorted.
A perfect place to buy tickets
I you want to buy tickets for London shows, don´t hesitate to do it by showsinlondon.co.uk.!!
Great service
Person on the phone wasn't friendly at …
Person on the phone wasn't friendly at all and seems being disturb by my call
Helpful service
Was able to redeem my theatre vouchers against tickets for the show I wanted so a great result as far as I was concerned.
Tricked
Had to call to book tickets as I had theatre tokens which can't be done online. Sold tickets at almost double the price than being sold online. Called back to complain and was confronted by a rude and aggressive lady who didn't help at all. Feel like I have been tricked and conned.
not straight forward
It was not an easy process to redeem theatre vouchers. Was passed on to several different phone lines until I was sorted out by a very efficient lady.
After that all went well. I wouldn't give vouchers to anyone as a present because of the hassle it gave me.
Great service
I made a mistake on booking date. Problem was solved very quickly.
Grateful for efficient service
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