Absolut NICHT empfehlenswert! Diese Firma gibt sich als deutscher Online-Shop aus und verspricht einen problemlosen Umtausch. Im Problemfall kann die Ware jedoch nur nach China zurückgeschickt werden.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I haven't gotten any tracking updates what so ever can't contact anyone for a refund or update and nobody has emailed me back so it's really making me frustrated. Update (Reply for shapeshe.com I've s... Leggi di più
L'azienda ha risposto
Achtung bei Rücksendung. Der Shop gibt auf der Homepage keine Rücksendeadresse an. Auf Anfrage teilt er mit dass Ware nach China zu schicken ist… also sinnlos.. zuerst denkt man dass das Unternehmen d... Leggi di più
L'azienda ha risposto
Ich kann den Einkauf bei Shapshe nur weiterempfehlen. Die Qualität der Produkte ist wirklich hervorragend – der Stoff ist sehr weich, angenehm auf der Haut und fühlt sich hochwertig an. Der Ver... Leggi di più
L'azienda ha risposto
2,4
Scarso
433 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 94% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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The underwear itself is nice material…
The underwear itself is nice material and fits okay. The 'shaping' panel didn't really do much for me though. Feels like a basic underwear.
15 luglio 2025
Risposta di DE.Shapshe.com
Thank you for your feedback! We're glad to hear that you like the material and fit of the underwear. We appreciate your thoughts on the shaping panel, and we'll take your comments into consideration for future improvements. If you have any other suggestions or feedback, please feel free to share!
Shapshe doesn’t’t even deserve one…
Shapshe doesn’t’t even deserve one star. The worst company ever! The merchandise is very cheap. They make you return it to China, but try to convince you not to do so and to keep it and they’ll give you $10 off. It is a total scam. Do not buy from this company. There’s nothing on the website that states returns have to be made to China. Run from this company.
2 maggio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
We’re very sorry to hear about your experience and that we couldn't locate your order. To assist you better, could you please provide us with more information, such as your order number or email address? We want to resolve this issue for you as quickly as possible. Thank you for your understanding!
This high-waist short is gentle but…
This high-waist short is gentle but firm. Makes me feel like myself again after baby.
24 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Thank you for your feedback! We're thrilled to hear that you find our high-waist shorts both gentle and supportive. It's fantastic to know that they help you feel like yourself again after having a baby. We understand how important comfort and confidence are during this time, and we’re committed to providing styles that cater to your needs. Your experience is invaluable to us, and we appreciate you taking the time to share it!
Wore this bodysuit under a silk top
Wore this bodysuit under a silk top - completely invisible! Felt secure but never restricted.
9 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Thank you for sharing your experience with the bodysuit! We're delighted to hear that it worked perfectly under your silk top and remained completely invisible. It's great to know that you felt secure while still enjoying comfort and freedom of movement. Your feedback is invaluable, and we appreciate your support!
Had to exchange for size
Had to exchange for size - the return was super simple. Love the smoothing, wish the waistband was slightly wider.
16 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Thank you for your feedback regarding the size exchange process. We're glad to hear that it was easy for you! It's wonderful that you love the smoothing effect of the product. We also appreciate your suggestion about the waistband width, as customer insights are essential for our continuous improvement. If you have any other thoughts or need further assistance, please feel free to reach out. Thank you for your support!
Update: I do not recommend ordering
Following my previous post, the company reached out and offered me a 30% refund on the condition that I remove my review from this site. I find it incredibly unethical that instead of taking responsibility or improving their service, they’re trying to suppress honest feedback through partial refunds. I’m honestly shocked they’re still in business. Their practices say a lot about how they treat customers behind the scenes.
27 luglio 2025
Non scritta su invito
Tried the waist trainer for a date…
Tried the waist trainer for a date night. Saw a smoother silhouette under my top right away! Surprisingly comfortable for hours.
15 aprile 2025
Risposta di DE.Shapshe.com
Thank you for sharing your experience! We're thrilled to hear that our waist trainer helped you achieve a smoother silhouette for your date night while keeping you comfortable. It's wonderful to know our product met your expectations. If you have any questions, feel free to reach out.
These shorts smooth perfectly without…
These shorts smooth perfectly without cutting in. The fabric quality is fantastic.
27 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Thank you for your feedback! We're delighted to hear that our shorts provided a perfect smooth fit without cutting in. It's great to know that you appreciate the fabric quality as well. Your satisfaction is our priority, and we hope you enjoy wearing them! If you have any further questions or need assistance, feel free to reach out.
Muss einen Stern abgeben……
Muss einen Stern abgeben……
So einen Stress bei Umtausch noch nie erlebt.
Normal lese ich bei mir unbekannten Versendern die Bewertungen bei Trustpilot an,immer gut mit gefahren.
Habe es erstmals versäumt……..
Versuchte sofort zu stornieren,funktioniert nicht. Also voller Hoffnung was kommt.
Teil war Stoffmässig ok. Allerdings eine 2,00Meter Frau ohne Busen hätte sich freuen können.
Nach vielen hin und her,sowie in Kenntnisetzung dessen was ich an €verliere,immer noch keine Antwort zu der Frage wohin ich meine Ware zurückschicken kann. Habe Pay PAL mit Klärung beauftragt. Übe mich in Geduld.Gelernthabe ich !!!!
31 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Vielen Dank für Ihr Feedback. Es ist bedauerlich, dass es beim Umtausch zu Unannehmlichkeiten gekommen ist. Wir schätzen Ihre Geduld und hoffen, dass Sie bald eine Lösung finden. Ihre Erfahrungen sind wichtig für uns.
These jeans offer great tummy control…
These jeans offer great tummy control and fit true to size. The shaping panel works well, though I do wish the denim were a bit softer.
22 luglio 2025
Risposta di DE.Shapshe.com
Thank you for your review! We're thrilled to hear that you appreciate the tummy control and true-to-size fit of the jeans. Your feedback about the denim softness is valuable, and we will certainly consider it for future designs. If you have any more thoughts or suggestions, please let us know!
Wore this shaping slip for a 12-hour…
Wore this shaping slip for a 12-hour wedding day! Forgot it was on - zero digging. Plus, it arrived super fast for my last-minute panic!
2 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Thank you for sharing your experience! We're thrilled to hear that the shaping slip was comfortable enough for a long wedding day and that it arrived quickly for your last-minute needs. Your feedback is greatly appreciated!
Absoluter Müll !!
Absoluter Müll !!
Händler verkauft Produkte mit zugesicherten Eigenschaften und diese werden nicht eingehalten. Auch die Kommunikation ist unterirdisch! Will nur neu verkaufen nicht umtauschen. Achtung Umtausch quasi unmöglich da man sich selbst um die Fracht kümmern muss.wer billig kauft kauft halt zweimal 🤣
27 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Produkte nicht Ihren Erwartungen entsprochen haben und die Kommunikation nicht zufriedenstellend war. Wir nehmen Ihre Rückmeldung ernst und werden unser Bestes tun, um unsere Dienstleistungen zu verbessern.
Wir verstehen, dass der Umtauschprozess frustrierend sein kann, und wir arbeiten daran, diesen zu optimieren. Bitte zögern Sie nicht, uns direkt zu kontaktieren, damit wir eine Lösung für Ihr Anliegen finden können.
Ihr Feedback hilft uns, uns weiterzuentwickeln. Vielen Dank für Ihre Geduld.
This company gives an incorrect size…
This company gives an incorrect size guide, you have to wait almost a month for the girdle to arrive because they bring it from China and according to them they are "Colombian" girdles, when the wrong product arrives, the solution they offer you is only a minimum percentage discount for another purchase since returning the product is at your expense and you run the risk that they keep it and you have to pay taxes. I definitely would not buy it again, there is no way I will do it again.
17 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Dear Customer,
Thank you for sharing your feedback. We sincerely apologize for the experience you've had regarding our return policy and product quality.
Unfortunately, we were unable to locate your order in our system. To assist you better, could you please provide us with more information about your order? This will help us address your concerns more effectively.
Please reach out to us directly at service@shapshe.com, and we will do our best to resolve this issue for you.
Thank you for your understanding.
Best regards,
A SCAM
A SCAM — they promise a return policy on their website, charge large prices and send terrible quality/sizes products, and then refuse to give you a return label (instead offering a small discount to buy another item.. no thanks!)
They’re based in China and won’t accept returns or give you the return address EVEN when you reach out to their email. I will now have to dispute through the bank—SPEND YOUR MONEY ELSEWHERE.
27 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Dear Customer,
Thank you for sharing your feedback. We sincerely apologize for the experience you've had regarding our return policy and product quality.
Unfortunately, we were unable to locate your order in our system. To assist you better, could you please provide us with more information about your order? This will help us address your concerns more effectively.
Please reach out to us directly at service@shapshe.com, and we will do our best to resolve this issue for you.
Thank you for your understanding.
Best regards,
US.shapshe.com
Finger weg!!!!!!!!!!!!!!!!!!!!!!!!
Finger weg!!!!!! Größentabelle stimmt absolut nicht! Ware muss nach China zurückgeschickt werden, auf eigene Kosten!!!! Es gibt auch nach Reklamationen keine Rücksendeadresse in Europa, nur China!!!
Die Rücksendekosten sind enorm und übersteigen den Warenwert bei weitem. Ob die Ware dann überhaupt dort in China ankommt und man überhaupt Geld zurück bekommen würde, wäre sehr fraglich. Habe mein Lehrgeld bezahlt!
Nie wieder!
10 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Sehr geehrte Kundin,
vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es tut uns leid zu hören, dass Sie mit unserem Rücksendeprozess und der Größentabelle unzufrieden sind.
Leider konnten wir Ihre Bestellung nicht finden, um Ihnen gezielt weiterhelfen zu können. Wir wären Ihnen sehr dankbar, wenn Sie uns weitere Informationen zu Ihrer Bestellung zukommen lassen könnten, damit wir Ihr Anliegen schnellstmöglich klären können.
Bitte kontaktieren Sie uns direkt unter support@shapshe.com, damit wir Ihnen bestmöglich unterstützen können.
Vielen Dank für Ihr Verständnis.
Mit freundlichen Grüßen,
Shapshe.com
The worst site on the planet
My wife bought 3 bras from this website. When you open the site it looks like a European site. They also said you can return the items without any problems.
The items came and it turned out that the size wasn’t correct. So we wanted to return them and get our money back. We could only return them to an address in China. They offered to repay us 15%.
In short, we didn’t agree and went to PayPal to get the money back. PayPal decided in favor of the seller. So now we’re stuck with 3 bad, useless bras and I’m 60€ out of pocket.
The website is a scam. Bad products. Bad customer service. No support from PayPal. Thanks a lot for absolutely nothing.
1 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Dear Customer,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you've experienced with your recent order. We understand how frustrating it can be when items do not meet expectations, especially regarding sizing.
Our return policy is designed to facilitate a smooth process, and we regret that the return address and refund offer did not align with your expectations.
We take customer satisfaction seriously and would like to resolve this issue. Please reach out to our customer service team directly at support@shapshe.com, and we will do our best to assist you further.
Thank you for your understanding, and we hope to have the opportunity to make this right.
Best regards,
Shapshe.com
FINGER WEG!
FINGER WEG!
Betrug hinsichtlich Rücksendungsmöglichkeit!!!
21 luglio 2025
Non scritta su invito
Ich kann erst richtig bewerten
Ich kann erst richtig bewerten, wenn die Ware hier ist. Ansonsten ist die Menüführung einfach. Die Beschreibung könnte etwas präziser sein. Sonst aber zufrieden
20 luglio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit der Menüführung zufrieden sind. Wir werden Ihre Anmerkung zur Beschreibung berücksichtigen und versuchen, diese zu verbessern. Wir hoffen, dass die Ware bald bei Ihnen ankommt und Sie dann eine umfassende Bewertung abgeben können. Wenn Sie weitere Fragen oder Anregungen haben, zögern Sie bitte nicht, uns zu kontaktieren!
Habe leider noch keine Erfahrung,werde sehen,wie mein bestellter Artikel aussieht und passt,danke.
Weiß ich leider nicht,noch keine Erfahrung mit Trustpilot.
18 luglio 2025
Non scritta su invito
Vorsicht vor diesem Verkäufer!!!
Habe im Februar 2025 eine große Bestellung geordert. Leider entsprachen die Größen nicht dem deutschen Standard, deshalb habe ich versucht die Ware zu retournieren. Leider war dies nicht möglich, obwohl es sehr aufwendig war und die Ware auch nach China zurückgesandt wurde. Aber der Verkäufer hat sie nicht angekommen. So bin ich auf 350 € zzgl. Auslands- und Zollgebühren sitzen geblieben. Ich kann nur sagen, Finger weg von diesem Unternehmen!!!
22 febbraio 2025
Non scritta su invito
Risposta di DE.Shapshe.com
Sehr geehrte Kundin,
vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie Schwierigkeiten mit Ihrer Bestellung hatten. Leider konnten wir Ihre Bestellung nicht finden. Um Ihnen besser helfen zu können, wären wir Ihnen dankbar, wenn Sie uns weitere Informationen zu Ihrer Bestellung zukommen lassen könnten.
Vielen Dank für Ihre Unterstützung.
Mit freundlichen Grüßen,
Shapshe.com
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