As the first autumn storm will be here tomorrow (Oct 2026) I ordered the heavy-duty tether chain kit yesterday and managed to get next day delivery and they arrived this afternoon and are now fitted i... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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To any potential purchasers out there I offer one nugget of information based on personal experience, DO NOT USE THIS COMPANY, GO ELSEWHERE. The customer service department makes companies like Evri,... Leggi di più
Ordered caravan window capping through Amazon, unfortunately the wrong size was sent. I contacted them and they very quickly resolved the problem and told me I could keep the item wrongly sent. Shame... Leggi di più
L'azienda ha risposto
Not my first purchase of lashing straps from this vendor. I keep retuning to buy many different items, mostly boat or load securing. Great straps. Much more robust than many others types from othe... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il campeggio
- anche in
- Area per canottaggio
- Negozio di forniture marine
- Negozio di generi vari
- Negozio di utensili
- Produttore
Scritti dall'azienda
We Are Suppliers Of High Quality, Fair Price Goods, Providing Caravan Siting Equipment, Agricultural And Forestry Hardware, Marine Hardware And Fittings, Lashing / Lifting And Towing Equipment And Theatre Equipment. With Our Simple And Secure Ordering System In Place, You Can Have Your Order Placed, Goods Safely And Securely Packaged, Dispatched And Delivered To Your Door All Within 72 Hours (Excluding Bank Holidays & Weekends). We Have A No Quibble Returns Policy.
Informazioni di contatto
3,9
Molto buono
216 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Royal Mail let us down with the…
Royal Mail let us down with the delivery. After contacting secure Fix Jason sorted out the problem and the customer service I received from him was the best I have ever had from a company selling on eBay .
20 novembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Wayne.
Thank you for leaving us feedback. I will let Jason know.
If you need us again, do drop us an email, thanks.
Jamie.
www.securefixdirect.com
We ordered some 10mm D-Shackles via…
We ordered some 10mm D-Shackles via eBay. The product was sent via Royal Mail 48 hour. Unfortunately, the product did not arrive in the expected time as, on this rare occasion, Royal Mail had a glitch in the system. We notified SecureFix Direct via the eBay systems and to their credit the item was dispatched again via Royal Mail 24 hour. This time the product arrived and was of great quality. As sod's law would have it, the original parcel arrived 48 hours after the 2nd parcel arrived (these will soon be heading back, my choice to do so). Great company, great products, great value and most importantly, great customer service.
20 novembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Guy.
Thank you for leaving us feedback.
The current climate has certainly presented some challenges, so I am glad that you were happy with Jasons service. Our team here have been working flat out and we will continue to do so.
If you need us again, do drop us an email or you can give us a shout on social media, all the best Guy.
Jamie.
www.securefixdirect.com
Tremendous customer service!
Tremendous customer service from SecureFixDirect. Highly r commended, buy with confidence.
19 novembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Steve.
Thank you for leaving us feedback.
If you need us again, drop us an email, thanks.
Jason.
www.securefixdirect.com
Risposta di SecureFix Direct Ltd
Hello.
Thank you for leaving us feedback.
Richard.
www.securefixdirect.com
I am so impressed with the service that…
I am so impressed with the service that I received.
Initially I was disappointed because the item I received was incorrect. I contacted them via email on Sunday afternoon and they responded within 30 minutes. They arranged dispatch of the correct item on Monday via DPD and I received it Tuesday by 9:30.
Jason was very friendly and helpful, and to respond on a Sunday afternoon was totally unexpected.
Excellent Service AAAAA+
4 novembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello John.
Thank you for your email.
I remember this incident, the chain block, Jason rounded us up to investigate the stock locations and find out what had happened.
Thank you for your order, if you need us, you know where we are.
Jamie.
www.securefixdirect.com
What a lovely friendly and helpful…
What a lovely friendly and helpful company to deal with. Had a few problems sorted immediately.
You will never have any worries dealing with thme
29 ottobre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Mrs Alexander.
Thank you for leaving us feedback.
If you need us again, give us a shout, thanks.
Jason.
www.securefixdirect.com
What a brilliant company
What a brilliant company. They are super-quick, helpful and communicative.
I seriously couldn't have asked for more from a company and would use them again without hesitation.
Thank you!
21 ottobre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Bob
Thank you for leaving us feedback, I am glad that the staff assisted you as expected, we are proud to have such a fantastic team here.
If you need us, you know where we are, we hope to see you again.
Jamie.
www.securefixdirect.com
Risposta di SecureFix Direct Ltd
Hello.
Thank you for leaving us feedback.
If you need us again, do drop us an email, thanks.
Jamie.
www.securefixdirect.com
Brilliant support and customer facing…
Brilliant support and customer facing company. The product is well made, delivery was fast and the way they deal with the end user (me), was very helpful. They did there very best to resolve an issue. If I could give them 6 stars I would. And no I have no links with the company. They just need praise when a job is done well. Thank you.
7 ottobre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Graham.
Thank you for leaving us feedback.
If you need us again, do drop us an email, thanks.
Jason.
www.securefixdirect.com
This company has the right attitude…
This company has the right attitude just get it done no messing or blaming covid for everything ery fast problem solving guys this is the attitude we need to beat covid and get the job done simply put they see how to make customers happy a rare gift sadly these days 6 star company👍
30 settembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello John.
Thank you for leaving us feedback. I appreciate your kind words, we all have a job to do so yes, lets get it done.
If you need us again, do drop us an email, thanks.
Jamie.
www.securefixdirect.com
Super fast delivery
Super fast postage
I am sure I will be happy to use again and again
Customer service is excellent
A credit to ebay
30 settembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Sharon.
Thank you for leaving us feedback. We are all working hard throughout this pandemic.
If you need us again, do drop us an email, thanks.
Jamie.
www.securefixdirect.com
Brilliant customer service
Brilliant customer service! Excellent communication and would use again 👍🏻
30 settembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Ray.
Thank you for leaving us feedback.
If you need us again, do drop us an email, thanks.
Jamie.
www.securefixdirect.com
Great customer service
I had a problem with an item bought through eBay. Jason replied immediately to my eBay message requesting a photo of the problem. As soon he received the photo he arranged next day delivery of a replacement by DPD. Amazing service.
27 settembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello.
Thank you for leaving us feedback, I am sorry that you had an issue but are glad that the issue was resolved for you as expected.
If you need us, you know where we are, we hope to see you again.
Richard.
www.securefixdirect.com
If i could give 10 stars
If i could give 10 stars, i would!! Great service, fast and efficient. Excellent communication by staff. Thanks Jason!!
Prices are really good, and they happily delivered to the isle of man.. i would use them again in a heartbeat!!!
22 settembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello David
Thank you for leaving us feedback, I am glad that Jason and the staff assisted you as expected, we are proud to have a good team here.
If you need us, you know where we are, we hope to see you again.
Jamie.
www.securefixdirect.com
This seller uses Hermes who have not…
After a multitude of problems getting the pump delivered Secure fix went out of their way to resolve my clients problems. Despite the pump being a day late this was the fault of the carrier and not the Securefix. Thank you
15 settembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello.
Thank you for leaving us feedback.
If you need us again, do drop us an email, thanks.
Jamie.
www.securefixdirect.com
“A breath of fresh air”
“A breath of fresh air” ! I made my order thru eBay and my Boat lights were sent promptly but Royal Mail failed to deliver(Nothing new) - The sign of an exceptional company is how they deal with problems - simply outstanding in my case as the replacements were sent with out fuss and immediately! Happy with my purchase and great value for money to - Keep up the exceptional service ! One that I can highly recommend and will use again, Thank You Again ! J
1 settembre 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Jim.
Thank you for leaving us feedback.
I am glad that you are happy with the resolution, this Covid-19 has certainly tested a few of us.
If you need us, please don't hesitate to contact.
Jamie.
www.securefixdirect.com
Excellent service.Professional outfit
Problem with damaged parcel on delivery but sorted out with no fuss.Very professional outfit
5 agosto 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Geoffrey.
Thank you for leaving us feedback.
If you need us, you know where we are, we hope to see you again.
Jamie.
www.securefixdirect.com
This is a first class company
This is a first class company, let down by Royal Mail was posted Monday by 48 hour delivery arrived Saturday Jason was excellent in sorting it out, communication with them was handled brilliantly Very highly recommended
26 luglio 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Michael
Thank you for leaving us feedback, I am glad that Jason assisted you as expected.
If you need us, you know where we are, we hope to see you again.
Jamie.
www.securefixdirect.com
Brilliant service
Brilliant service we were desperate for our anchor so it was sent out next day delivery free postage
Brilliant communication
Thankyou
Jason
4 luglio 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello Gail.
Thank you for your feedback.
Kind regards, Richard.
www.securefixdirect.com
Great company
Great company, with 5 star after sales service as well. Highly recommended.
28 giugno 2020
Non scritta su invito
Risposta di SecureFix Direct Ltd
Hello.
Thank you for leaving us feedback.
If you need us, we are only an email away.
Jamie.
www.securefixdirect.com
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