poltronesofà - York Recensioni 

1178
TrustScore 4.5 su 5

4,7

Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB


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Valutata 4 stelle su 5

Two guys were very good. Sofa was assembled very quickly The only criticism is they did not put overshoes on and we have just got a new carpet- so didn’t appreciate their big boots on the new carpe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

every single member of staff i dealt with was amazing, super helpful and so polite. We ordered from the York branch and Rob was super knowledgable about what the company was selling. We ended up comin... Leggi di più

Valutata 5 stelle su 5

We visited the store at Clifton Moor York. Our first point of contact was Lee who explained how the store worked and left us to browse knowing we could ask him for help with anything we needed. We'd v... Leggi di più

Valutata 4 stelle su 5

Good selection to choose from at York and staff very helpful in store, telephone service poor, you cannot get through! Delivery cost should be shown with price of goods as it’s pricey. Delivery expe... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - York

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, Regno Unito

  • 0191 731 3300

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
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4,7

Tutte le recensioni

(1178)

17.608 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

DELIVERY

Excellent service by two very pleasant lads who quickly sited, assembled and tested the two recliner chairs. We received several contact emails and phone calls indicating delivery time slots which were extremely useful and delivery was on time.
The store manager and his team were very pleasant and helpful at the time of purchase.
An excellent service, thank you.

17 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Searching for the perfect chairs!

Searching for the perfect chairs in our choice of design and colour could have been daunting but ScS was heaven!
We were greeted by the salesman Wayne in the Clifton Moor outlet. He was informative and helpful and gave us space to look and think. He demonstrated the functions of the riser chairs and showed us a variety which answered our requirements. The choice of fabrics seemed limitless and we found the perfect design of super comfortable chair and colour and texture of fabric. This is what shopping should feel like!

13 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Good service

Good service
Kept Informed - received emails regarding information and delivery. Informed of delivery every step of the way and delivered on time and very efficiently done.
Thankyou

17 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Helpful delivery staff

We had our new furniture delivered recently and the settee only had three feet (bad quality control) but the delivery drivers made a makeshift foot so we had a settee for Christmas. I would give the two lads 10 stars if I could. They were a great advert for customer service.

16 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Quick easy delivery

Quick easy delivery. The crew left a voicemail and txt message to give an update on the expected delivery time. Arrived at the expected time and got straight on with the delivery. They were friendly, cheerful and polite.

17 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service!

Nothing was too much trouble! From negotiating a difficult, tight doorway and a dog's-hind-leg bend into the sitting room, to angling the chair exactly as I wanted it - these guys were charmingly thoughtful and so very careful of me and my property! Thank you to

16 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Norbello corner sofa

The end to end experience with SCS was very good. We used our local store in York and the staff were patient, knowledgeable and accommodating. Our sofa was easily ordered and arrived exactly as per the predicted date. On delivery the two staff were amazing (and we live in a second floor flat) and unphased, which makes a change. My only suggestion would be that SCS allow for samples to be taken home or some sort of system to order fabric samples to your home address (even if they have to be paid for). Our sofa fits the space perfectly and the extra options like the ottoman storage and the integral footstool make a huge difference.

13 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

Both delivery men were very efficient and engaged in conversation while getting the job done. Tested the electrics on the sofa and made sure we were happy before they left.

6 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Not a pleasant experience

The delivery men arrived and immediately said, we'll never get these sofas in, you'll have to move the fish tank we have at the bottom of our hall, they suggested that they take the sofas back and return in two weeks when the tank was removed. They were here for approximately 20 minutes, my husband told them to leave in the hall and we got our son and grandson round. They got the sofas in without moving the fish tank. We paid nearly £2,500 but did not get the service we expected

15 novembre 2025
Non scritta su invito
Logo di poltronesofà - York

Risposta di poltronesofà - York

Good Morning Ms Rimmer,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to see that you did not receive the expected level of service from our delivery crew on the day.

If the team feel that the furniture will not fit, via the access points within your home, then they will advise of this to prevent any damage to the furniture or to your home.

Please accept my apologies for any inconvenience and we will certainly pass on your feedback to our Distribution Centre.

Kind regards,
Lynsey - ScS Social Media Team

Valutata 5 stelle su 5

Really pleased

The 3 guys who came were brilliant, happy and chatty, and got the sofa put together in minutes. They called to say they were on their way and turned up exactly on rime. A real credit to SCS. Thanks for a smooth delivery.

11 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great sofa experience

We were greeted by a very friendly guy called Lee who told us all about the sofas we were wanting to know about he then left us alone to walk around the store at our leisure when we decided on a sofa he was so helpful and went through everything with us at ease can't wait to get my sofa now !

7 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Easiest sofa shopping experience ever

Easiest sofa shopping experience ever! Wayne at the York branch was so helpful and worked so that we got the best price. Love that you can choose any fabric in any style. No pressure from the sales people and no pushy sales tactics.

28 ottobre 2025
Non scritta su invito

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