Service in the shop was really good, delivery was in plan. Delivery was well tracked and they were extremely efficient

In store staff were very friendly and didn’t rush us.
Good communication, prompt delivery. Very efficient delivery men. Very pleased with the sofas.

Great service in the shop, very good experience knew what they would talk about. Then everything just fell into place and went very well and arrived on time would recommend

Very good very honest about the furniture and very helpful

Wonderful service. Delivery men turned up right on time and everything ran smoothly. Friendly staff from booking the suite till delivery.

The driver s were very polite and efficient

the customer service was good and there was a varied no of products to view, however the delivery time is ridiculously long .

Very nice guys and did a good job even though they were supposed to arrive between 1pm & 2pm according to the e-mail, they arrived at 4pm. But am happy with my new sofa.

Updates on delivery status sent regularly as well as a phone call.
Very good service

Very helpful staff,

Very friendly people,and very helpful could not do enough for you.

My wife and I were greeted by Jess. She was polite and friendly, patiently answering all our questions. There was no pressure to buy and she was understanding when we said we'd go home and think it over. When we went back 2 days later, Jess took the trouble to show us the sofas we liked and all the options for it. She fully explained the price and extras available. All in all, a first class buying experience.

From Marcus at your waterlooville branch who assisted my choice to the two delightful men who delivered and set my sofa up its been trouble free and positive

The delivery drivers were very polite when they delivered my sofa and footstool. They took away all the wrapping from the sofa with them.

very helpful delivery drivers. liked their can do attitude.

Excellent service from start to finish. I would definitely recommend the company

We found all the staff to be particularly helpful when we had a problem in wanting to amend our order having reconsidered we found we couldn’t fit the larger sofa in and thankfully the staff managed to change the order for us for which we are extremely grateful and I’d like to say that the staff at Waterlooville are an asset to your company and we’d certainly consider using you again.

Lovely and welcoming salesman, gave us all information we needed, polite and courteous

We visited the waterlooville store and were greeted by Jake. He was incredibly helpful and friendly, he was patient and was able to explain the differences in the sofas we were interested in and helped us come to a decision. We cannot speak highly enough of how helpful he was and made what was a tough choice a lot simpler, thank you!