The lady in the store was very helpful without being pushy. Tracy was very friendly and helpful. She went through the price breakdown about my purchase but when I noticed at home on the invoice the price of delivery charge I rang up and Tracy offered to refund it which she has done. Great customer service !

Very happy with service

Would recommend SCS got the recliner we wanted good price delivery was great the guys were champion everything good from start to finish.

Pleasant staff very helpful.

Having decided to buy a new sofa the first good thing was being able to visit a dog friendly showroom . As part of the family we wanted to make sure we bought something that suited us all. The staff there were helpful and the selection on show impressive. We were informed when the sofa was ready to be delivered and kept up to date on day and time of delivery as promised. Delivery and installation was excellent. The guys who delivered were polite and efficient. Love the final product. A great experience alround.

DO NOT BUY from SCS pleaseeee
You will wait months and months and months ….!
They customer service is zero, you can’t never reach them, very unhelpful, very unprofessional and unsupportive company

Two delivery drivers were very helpful and explained everything very friendly

Amazing discount on two settees. Delivery service was quick and efficient by Sean and Paul. Our house has an extremely tight entrance, but the temporary removal of the back legs did the job! Would highly recommend and we would happily buy again from this company.

Very happy with new sofa. Lovely quality and so comfortable. Bobby and Kai delivered product with great care, unwrapped and placed where we asked - even explained swatch for cleaning test and fire label, so every detail covered in a professional and friendly way. Ref SDC-268-895

Bobby and Kai
Both men were very well mannered.
Brought the sofa in without difficulty, we're very careful with door frames etc.
Put the sofa together for me and removed all packaging. Made me experience very effortless.
Very grateful. Thank you.

Can’t contact anyone any where shocking

Steven and Jake were very professional and polite, they asked where I wanted them to place my furniture and set everything up for me and showed me how to operate the recliners. I can't praise them enough and would definitely recommend them to anyone.

Had to wait a little longer for delivery of 3 piece suite but it arrived on time when got new delivery date
The two lads who delivered it was 5 star and couldn't asked for anything better,very pleasant and helpful
They delivered it and assembled it without any hassle and no mess
Couldn't get two nicer people
Thank you

Given it was a very awkward staircase to manoeuvre, the lads did a perfect job in getting the sofa in the house.

Sofas are lovely and good value for money. Delivery was great! Delivery men Bobby and Kai were really helpful and went out of their way to make sure the sofas were in place and ready for use. Great service.

Ordered a sofa October 24 three weeks later had to go back and choose another as the no longer made our original choice. Was due to be delivered before Christmas. Delivery was cancelled then was due to be delivered January 25. Delivery cancelled still waiting February 25. 186min wait time to phone. Absolutely appalling

The guy (sorry didn't catch his name) was very helpful, polite and and made us at ease while being tended to.
We didn't feel under any pressure and the transaction was almost enjoyable.

very friendly easy to talk to very helpful pleasant experiences

Fantastic experience purchasing a corner sofa and sofa bed from SCS Team Valley. Sean and Paul, our delivery, drivers were great and took the time to lay down some covers on the carpet to keep them clean. Leslie in the store were spot on and incredibly patient with us as we faffed about trying to make decisions! Very impressed with both sofas!

The timing was spot-on with delivery - we were even shown a map!
The two members, Dalton and Jimmy installed both sofas superbly and went the extra mile.