poltronesofà - Swindon Recensioni 

863
TrustScore 4.5 su 5

4,6

Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF Swindon, Wiltshire, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Yet to receive the sofa, therefore this review is for the customer service received, from entering the store, myself and family were greeted with a smile, and a simple if you need anything please sh... Leggi di più

Valutata 5 stelle su 5

Was approached by a member of staff who asked if we needed any help, we said we were just looking she then said if we need anything help to come see her which we did. Very helpful not pushy at all an... Leggi di più

Valutata 5 stelle su 5

I was kept informed at all times, was able to track my delivery to my door,and at the time given. The two delivery lads were brilliant, very professional. Exceptional service.

Valutata 5 stelle su 5

Hassle free browsing in the store. Once help was needed, the salesperson was very helpful and explained everything clearly. Was given date of delivery in July, it turned up late June, brilliant.... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Swindon

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF, Swindon, Wiltshire, Regno Unito

  • 0191 731 3300

4,6

Eccellente

TrustScore 4.5 su 5

863 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(863)

17.390 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Delivery service was great

Delivery service was great, deliver on the day I was advised, messaged a few days before and the night before delivery then a phone call about half an hour before they delivered.

5 maggio 2026
Valutata 2 stelle su 5

Poor service

My 2nd order was cancelled after the first was delivered in wrong colour. Now got to wait 10+ weeks for next delivery. First ordered last November 🤦‍♀️

1 maggio 2026
Logo di poltronesofà - Swindon

Risposta di poltronesofà - Swindon

Ciao Annie,

I hope you are well and thank you for your review.

I am very sorry that you are disappointed in the service received and for the issues experienced with your furniture.
I can confirm that your order has been placed and as soon as this is ready for delivery we will reach out with the first available date.

If you have any questions in the meantime then please call us on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 1 stelle su 5

Got a customized DELEBIO sofa from SCS…

Got a customized DELEBIO sofa from SCS Swindon and after 6 months the leather starts sagging and the hooks starts coming off and to make matters worse one of the legs broke off. They made us pay for 5 years warranty and insurance so we called to report the issues, they sent a dodgy guy who spent less than 5 mins looking at the sofa and reported to them that the issues are invalid. Now we have been left with an over £3k sofa that is missing a leg and wonky leather. what a service, best to buy better quality Sofa from other shops than to depend on after service, they have no idea of what that is

27 aprile 2026
Non scritta su invito
Logo di poltronesofà - Swindon

Risposta di poltronesofà - Swindon

Good Afternoon,

Thank you for your 1* review, I am you are doing well.

I am sorry to read your concern in regards to your furniture currently having a potential fault with the leather along with a missing leg. To allow us to look into these concerns further please submit a contact us form providing photos https://enquiries.scs.co.uk/

Many Thanks
Poltronesofa at ScS

Valutata 4 stelle su 5

Very calming enjoyable experience

I loved the pleasant aroma as I walked through the door. It was so refreshing and mellow mood enhancing. The showroom was nice and spaced out, not overly crammed which gave it a nice open feel. The quality of sofas was superb. Staff were friendly but the one thing I didn’t like was after a welcoming interaction the member of staff followed me around I would have much preferred to have been left to freely roam around without the staff member constantly following me, though I will say the staff member was extremely helpful. The only other thing I didn’t not like was the person who served me smelt of cigarette smoke. Other than that the whole experience was great.

29 aprile 2026
Valutata 5 stelle su 5

Alex was so helpful

Alex was so helpful, really patient with us and just genuinely a lovely person! Would give more stars if I could! He was even patient with our daughter running riot and rearranging all the blankets on the displays! Thank you so much

18 aprile 2026
Valutata 5 stelle su 5

Friendly and knowledgeable

Alex I believe his name was. Very friendly, helpful, knowledgeable and attentive. Didn't bombard us, just a gentle acknowledged of us and offered help when it was needed. Explained things clearly. Most importantly he listened.

20 aprile 2026
Valutata 5 stelle su 5

A very good and wide range of settees…

A very good and wide range of settees and furniture your sure to find something that suits your taste. With knowledgeable staff answering all your questions.
Go and find what you're looking for and sit down on it giving it the bum test.

16 aprile 2026
Valutata 3 stelle su 5

Still waiting on my refund despite a…

Still waiting on my refund despite a visit to the store and two phone calls

20 aprile 2026
Logo di poltronesofà - Swindon

Risposta di poltronesofà - Swindon

Ciao Mr Ashley,

I hope you are well and thank you for taking the time to leave us your review.

I can see from your order that our Business support team have tried to call you at 11:45am yesterday to process your refund. I am sorry that they were unable to reach you at that time however they will be trying again so that this can be actioned as soon as possible.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più