Have taken delivery on 2 new sofas, from the time of ordering both to the delivery everything went smoothly. Did have to wait a little longer than expected for one of our orders but we are pleased wi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great service & really helpful staff. Had seen what sofa I wanted online and the staff helped with what options were available and delivery times. Fantastic quality at reasonable prices
The store is a well planned and kept place to view the furniture. We were greeted by Alan who also assisted with our purchase and was pleasant, professional and knowledgeable. We did change our minds... Leggi di più
I bought a leather armchair in the sale at an excellent price from helpful member of staff Having paid £129 for delivery disappointed that we have to wait 13 days for chair to be delivered
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su poltronesofà - Swansea
Scritti dall'azienda
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Scritti dall'azienda

Informazioni di contatto
Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Regno Unito
- 01792 312990
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great service of a good product
Easy to order, delivered within the timescale given. Unpacked on delivery, feet assembled and all packaging removed.
The product looks great so am happy with my purchase
Wide range of products and excellent…
Wide range of products and excellent customer service, thanks to Julie.
friendly and knowledgeable staff
friendly and knowledgeable staff, with excellent delivery service
Potrebbe usare l'IA per rispondereMostra di più
Leather sofas and chair
Waited months for leather 2 seater.3 seater and chair . Delivery men were excellent very polite helpful put them together quickly but had been sent the wrong feet for 2 seater so now have to wait another couple of weeks to have new ones sent . After paying all that money you would expect it to be perfect . So disappointed.

Risposta di poltronesofà - Swansea
Very good service delivery was on…
Very good service delivery was on time. Men were very good
The delivery was on time
The delivery was on time. The delivery men were very courteous and careful . They placed my sofas exactly where I wanted them. We are extremely pleased with our new sofas.
The them was amazing but the customer…
The them was amazing but the customer service we had off Alan was above and beyond
Excellent customer service
Martyn and Andy Very profesional, excellent customer service.
When we walked in we were met by a…
When we walked in we were met by a lovely assistant named Andy.
He was very helpful and knowledgeable, he explained the history / function of each suite we looked at.
We needed up buying a new suite and are now awaiting delivery.
John in the Swansea store was great…
John in the Swansea store was great serving us and answering all our questions. It would have been great to get a firmer delivery date in order to plan for it but all in all a good experience.
After writing this review I received a response from their social media team saying the delay was because the sofa had to be ‘made to order’ which was a strange thing to say as we were buying the actual sofa from the store as they needed display space according to John. It appears no one took the time to understand my comments and simply responded with what appears to be a standard response. Dropped to 3* because of this.

Risposta di poltronesofà - Swansea
Great communication On delivery time
Great communication On delivery time, and delivery team we were very professional
Andy in Swansea store very helpful
Andy in Swansea store very helpful. Checked stock in store to see what was available. One set met our requirements. Purchased at a very good price. Awaiting delivery.
Great service experience from Poltronesofa
It was very comfortable walking around the shop to choose the items,everything was explained very clearly about the payment process. The company also gave updates on when delivery was due. The two delivery boys were very good polite and very professional, so all in all a very very good experience.
Love our new sofas
Love our new sofas. Staff were polite and informative. Not pushy but there when assistance was required. Excellent service, would strongly recommend.
Delivery service excellent. Polite and friendly.
The crew where very friendly and knew…
The crew where very friendly and knew how to do their job really well . They were on time fast and efficient excellent service couldn't of asked for a better service . Thank you guys 😎👌
Great delivery
The delivery was really quick and painless. The driver was in touch a couple of times during the day to keep me updated with the expected delivery time.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







