Waited months for leather 2 seater.3 seater and chair . Delivery men were excellent very polite helpful put them together quickly but had been sent the wrong feet for 2 seater so now have to wait anot... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Waited months for leather 2 seater.3 seater and chair . Delivery men were excellent very polite helpful put them together quickly but had been sent the wrong feet for 2 seater so now have to wait anot... Leggi di più
L'azienda ha risposto
Easy to order, delivered within the timescale given. Unpacked on delivery, feet assembled and all packaging removed. The product looks great so am happy with my purchase
When we walked in we were met by a lovely assistant named Andy. He was very helpful and knowledgeable, he explained the history / function of each suite we looked at. We needed up buying a new suite... Leggi di più
Very comfortable experience, Jon was very informative with no pushy sales patter. Demonstrated the furniture well and guided us through the options great. Highly recommended.
Scritti dall'azienda
Scritti dall'azienda

Nantiffyn Retail Park, Nantyffin Road, SA7 9RF, Swansea, Glamorgan,, Regno Unito
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very comfortable experience, Jon was very informative with no pushy sales patter. Demonstrated the furniture well and guided us through the options great. Highly recommended.
Ordered when promised promote delivery .Quality as sample in store .Delivery team excellent could not fault them .Overall a great experience.
Easy to order, delivered within the timescale given. Unpacked on delivery, feet assembled and all packaging removed.
The product looks great so am happy with my purchase
Wide range of products and excellent customer service, thanks to Julie.
friendly and knowledgeable staff, with excellent delivery service
Waited months for leather 2 seater.3 seater and chair . Delivery men were excellent very polite helpful put them together quickly but had been sent the wrong feet for 2 seater so now have to wait another couple of weeks to have new ones sent . After paying all that money you would expect it to be perfect . So disappointed.

Risposta di poltronesofà - Swansea
Very good service delivery was on time. Men were very good
The delivery was on time. The delivery men were very courteous and careful . They placed my sofas exactly where I wanted them. We are extremely pleased with our new sofas.
The them was amazing but the customer service we had off Alan was above and beyond
Martyn and Andy Very profesional, excellent customer service.
When we walked in we were met by a lovely assistant named Andy.
He was very helpful and knowledgeable, he explained the history / function of each suite we looked at.
We needed up buying a new suite and are now awaiting delivery.
John in the Swansea store was great serving us and answering all our questions. It would have been great to get a firmer delivery date in order to plan for it but all in all a good experience.
After writing this review I received a response from their social media team saying the delay was because the sofa had to be ‘made to order’ which was a strange thing to say as we were buying the actual sofa from the store as they needed display space according to John. It appears no one took the time to understand my comments and simply responded with what appears to be a standard response. Dropped to 3* because of this.

Risposta di poltronesofà - Swansea
Great communication On delivery time, and delivery team we were very professional
Andy in Swansea store very helpful. Checked stock in store to see what was available. One set met our requirements. Purchased at a very good price. Awaiting delivery.
It was very comfortable walking around the shop to choose the items,everything was explained very clearly about the payment process. The company also gave updates on when delivery was due. The two delivery boys were very good polite and very professional, so all in all a very very good experience.
Love our new sofas. Staff were polite and informative. Not pushy but there when assistance was required. Excellent service, would strongly recommend.
Delivery service excellent. Polite and friendly.
The crew where very friendly and knew how to do their job really well . They were on time fast and efficient excellent service couldn't of asked for a better service . Thank you guys 😎👌
The delivery was really quick and painless. The driver was in touch a couple of times during the day to keep me updated with the expected delivery time.
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