Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... Leggi di più
L'azienda ha risposto
Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... Leggi di più
Selected our product from the Stockport Branch the delivery date quoted was completely accurate and the goods arrived as promised They were delivered by a very professional team who kept in contact... Leggi di più
Staff were helpful but did not hassle whilst we were looking round. Made some helpful suggestions as to what would suit us and once we had decide on a sofa and chair the order process went smoothly.
Scritti dall'azienda
Scritti dall'azienda

12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Furniture range very extensive with plenty of choice of design and materials. Wayne was very pleasant and helpful. He gave us plenty of time to look around the showroom and we didn't feel any pressure, which can be off-putting.
Poltronesofa have failed to send a confirmation of order.

Risposta di poltronesofà - Stockport
The customer service was excellent we were allowed to browse at own pace and when we needed help or advice they were able to answer all our queries. It was a very relaxing experience.
Excellent service from Jazz at Stockport branch. Such a lovely man.
Thanks
Diane Whelan
Came to the store for a look around, Jazz was so lovely and helpful that we came back the second time to purchase the sofa with Jazz Cannot thank him enough.
Customer service exemplary delivery men very respectful of our property and the new furniture.
Red was brilliant
.explained everything ..different types of leather texture..colours ..eventually we chose an ex display reclining sofa and chair as it could be delivered in a few days ..what a bargain my brother is delighted with his soon to be delivered sofa and chair
.well done Red and thank you so much
The store was lovely and the staff were fantastic, nothing was too much trouble the guy made us feel very relaxed but put us under no pressure at all
My Son accompanied me to your Stockport Store. On entering we were greeted very well and as I knew exactly which item I was hoping to purchase after informing the Salesman he immediately took us to the area it was in then very courteously said " I'll leave you for a little while but I will come back and see how you are getting along". He returned as promised and immediately I felt what a wonderful reception and how informative. I purchased a footstool and was given all the relevant info eg: delivery and what to expect. I am an 85 year old lady and would like to say 'thank you' to the member of staff involved but unfortunately I didn't get his name. A very pleasant visit.
On our first visit to the store in May we were warmly met by Mr Ravinder S, he was very helpful. After making our choice an email was sent with a quote. We returned to the store on 26th where we made our purchase, again we found Mr Ravinder S very helpful, also chatted with some of the other staff who were very pleasant.
Fantastic! Sharon was so helpful when we visited with Dad. He was using a wheelchair but she never patronised him or treated him as elderly. We were given lots of guidance, she helped with choice of fabrics. Nothing was too much trouble. On our second visit she remembered us and which sofa we’d been interested in. My husband and family will definitely be visiting the store when we need a new sofa
No over due salesperson just polite expertise when asked.Ravineu was a great help.
The salesman Red was very helpfull with measurements and materials and explained the workings.
The service was excellent and the assistance wee received was excellent from start to finish the assistant was very polite and knowledgeable she talked us through the whole process making it easy for us a great service no complaints 10 out of 10 thanks Jamie
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.