poltronesofà - Stirling Recensioni 

1708
TrustScore 4.5 su 5

4,6

24 Springkerse Retail Park, 0, FK7 7TL Stirling, Stirlingshire,, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Salesman Will approached us on entry, asked what we were looking for. Told him specifications, leather etc. Told him rough budget. He took us round store and showed other sofas but grades of c... Leggi di più

Valutata 5 stelle su 5

Steve was brilliant from start to finish Delighted with my new sofa order and the whole experience thanks to Steve. He was incredibly knowledgeable, genuinely helpful and so friendly throughout. Th... Leggi di più

Valutata 5 stelle su 5

no hassle when walking about and advisor was excellent at helping us get the order done, he explained fully and answered all of our questions, a great help

Valutata 5 stelle su 5

We started out to purchase paint for a scratch on the car and ended up with a 3 piece suite. Tis was due to your well appointed showroom. The layout at different levels was eye catching and easy... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Stirling

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • 24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, Regno Unito

  • 01786 477430

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1708)

17.390 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly service

Having visited numerous retailers, we found the service given by Steve was second to none. Very knowledgeable, friendly and not pushy like some other retailers. Very happy with the service so far and awaiting delivery of our suite in September.

9 giugno 2026
Valutata 5 stelle su 5

Best customer service from Steve

We were helped at the Stirling branch by Steve. He was very accommodating and supported us through the whole process. Steve was very friendly and chatty making the experience a lot more enjoyable and successful. He was also very enthusiastic and knowledgable about his job making our decision much easier. Couldn’t recommend him more.

6 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Steve “ with the Pinny”

Me and partner went into the Stirling Showroom not intending to buy. We came across the perfect sofa that worked for us in both function and style. Steve “with the Pinny” has outstanding service. Made us feel relaxed and guided us through the whole sofa buying experience without any pressure. Would highly recommend visiting Steve at the Stirling showroom.

6 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Raymond really listened to what I needed.

Raymond was the first sales specialist to ask me and to really listen to what I needed. He was professional and I appreciated he did not waste my time looking at unsuitable sofas. He approached me but was not over bearing and gave me time and just the correct amount of assistance I needed. He was also super friendly. What a great range of sofas - all customizable in the biggest range of fabrics seen ! Very happy with assistance given after purchase and help with shipping/ courier service.
Thank you Raymond and team.

30 maggio 2026
Valutata 3 stelle su 5

I went back to change the size off my…

I went back to change the size off my sofa salesman was not very pleasant about it it was the very next day he made me like cancelling my order

28 maggio 2026
Logo di poltronesofà - Stirling

Risposta di poltronesofà - Stirling

Good Morning,

I hope you are well and thank you for your feedback.

I am sorry to see that your experience when returning to amend your sofa order was not a positive one and would like to apologise for how this made you feel.

We strive to provide friendly, helpful service at every stage of the customer journey, and it is disappointing to learn that this was not reflected during your visit.
Rest assured that I will pass on your comments to the store to help us improve our customer experience moving forward.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 4 stelle su 5

We had no problems

We had no problems. The salesman in Stirling was very helpful and non pushy. The suite arrived at the time stated and the delivery staff were on time and very helpful. Oh, and by the way, the furniture so far is great for sitting on.

22 maggio 2026
Logo di poltronesofà - Stirling

Risposta di poltronesofà - Stirling

Ciao David,

I hope you are well and thank you for your 4* review.

We’re pleased to see that you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

Raymond was fantastic

Raymond was fantastic , very nice and totally knew his sofas , didn’t pester us or anything left us until we needed him . Hadn’t intended to buy but he made it stressless and helped us , great job

22 maggio 2026
Valutata 3 stelle su 5

I was really happy with the service I…

I was really happy with the service I received in store couldn't be happier with the gentleman that served us he was very professional from start to finish but what we wernt happy with was once we bought our sofa we told him we were collecting our sofa and he told us that there was no such thing any longer since you guys took over as a SOLD SIGN so we have to put up with people ie. Chilldern jumping all over the sofa ee just paid our hard earned money for, so No we're not happy with that at all.
Thank you
Jacqueline

24 maggio 2026
Logo di poltronesofà - Stirling

Risposta di poltronesofà - Stirling

Ciao Jacqueline,

I hope you are well and thank you for taking the time to leave us your review.
We’re pleased to see that you were happy with the service you received in store and that our team member provided you with a professional service.
However, we’re very sorry to hear about your disappointment regarding the display sofa after purchase and completely understand your frustration.

We appreciate your comments as customer feedback like yours helps us review our processes and improve the overall experience we provide.
Thank you again for your order with us and we hope that you are happy with your sofa.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

Steve (Stirling store) was great

Steve (Stirling store) was great, he was very friendly let us walk around and didn’t pester us. He had a fountain of knowledge and when we finally decided which sofa to go with was patient and talked through each step with on our purchase

14 maggio 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più