Great customer service. Raymond explained the full process and options, no pressure great service

Very friendly and helpful.

Great delivery experience from the drivers. Shame it took almost 10 weeks to be ready for dispatch

Made very welcome as we came in. Assistant took time to tell us in detail about the furniture and the different materials and designs. Left us to browse and was there when we had made our decision.

Got to look around on my own and no hard sell . This is how furniture shops should be

Very good service, new suite delivered on day as expected, all good. Delivery lads were polite, respectful and informed. All in all, quite satisfied. Thanks.

Service with a smile. Your delivery guys were very friendly and polite.

Will was extremely helpful, gave us time to look around. When we picked our sofa he was happy to help, arranged delivery to suit us etc.

From setting foot inside the store at Stirling to taking delivery of my suite yesterday, I cannot find anything negative to say.
Friendly staff, not pushy, very helpful. Also plenty correspondence received regarding my delivery date and time and the delivery guys were friendly and respectful at all times. Great experience overall. So pleased with my suite 😊

From the showroom visit and the delivery several months later, we complement the showroom staff (David) and the delivery team were fantastic, nothing was a problem very helpful and obliging.
And very important the communication from start to writing this review was top drawer, always aware of the process. Thanks Guys, Giovanni & Rose.

Had to endure a Female trying to master your Order System on a Tablet while having to get frequent help elsewhere and the time it took to being ridiculous. Had to go back to shop to get a delivery date as wasn't contacted when they said they would and now find i'm sitting waiting for a delivery that has not been confirmed let alone given a time slot for!! Pleasure of buying suite has gone.

Very welcomeing and helped me choose the right furniture

Lovely range of sofas, staff friendly and helpful.

2 Sofas
My son took the delivery for me as I was on holiday.
I had phoned to try and to delay delivery for a couple of days as the sofas were not supposed to get into the shop until the 10th of July and I was due back from holiday on the 12th.
No call back
My son soon sent me a photo of a scratch on one of the sofas.
I tried phoning about it today as I am now back in the UK. They were closed.
I will not be home until tomorrow.
I will try and contact them again.
My son said the delivery was fine.

Kept informed, arrived when they said they would, polite, efficient delivery

It’s not often I leave reviews but the service I received was so good, that I feel it only right that I do. Donna, Adele, and Brian From Livingston depot were not only friendly, professional and organised, but they went out of their way to assist and help me. Brilliant team of people who should be commended for their customer service skills. I would have no hesitation in using your company again solely based on the service I received from them. Brilliant is an understatement. It won’t let me change the branch from Stirling to Livingston for some reason but that’s what my review is for.

Good service from assistant who was very knowledgeable about the products. No pressure to buy. Impressed with product range and particularly fabrics available.
I look forward to the delivery of my new armchair in due course.

The assistant was very professional and dealt with my purchase with confidence and listened to my requirements