poltronesofà - Stirling Recensioni 

1709
TrustScore 4.5 su 5

4,6

24 Springkerse Retail Park, 0, FK7 7TL Stirling, Stirlingshire,, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Salesman Will approached us on entry, asked what we were looking for. Told him specifications, leather etc. Told him rough budget. He took us round store and showed other sofas but grades of c... Leggi di più

Valutata 5 stelle su 5

Very friendly and knowledgeable staff, asked for info on what we were looking for and explained how the process worked. Staff were visible at all times and happy to answer questions but we're not push... Leggi di più

Valutata 5 stelle su 5

Steve was brilliant from start to finish Delighted with my new sofa order and the whole experience thanks to Steve. He was incredibly knowledgeable, genuinely helpful and so friendly throughout. Th... Leggi di più

Valutata 5 stelle su 5

We started out to purchase paint for a scratch on the car and ended up with a 3 piece suite. Tis was due to your well appointed showroom. The layout at different levels was eye catching and easy... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Stirling

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • 24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, Regno Unito

  • 01786 477430

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(1709)

17.472 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Lovely range of sofas

Lovely range of sofas, staff friendly and helpful.

9 luglio 2026
Logo di poltronesofà - Stirling

Risposta di poltronesofà - Stirling

Good Afternoon Elizabeth,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience with us and found the staff to be friendly and helpful on your recent visit.

If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 4 stelle su 5

2 Sofas

2 Sofas
My son took the delivery for me as I was on holiday.
I had phoned to try and to delay delivery for a couple of days as the sofas were not supposed to get into the shop until the 10th of July and I was due back from holiday on the 12th.
No call back
My son soon sent me a photo of a scratch on one of the sofas.
I tried phoning about it today as I am now back in the UK. They were closed.
I will not be home until tomorrow.
I will try and contact them again.
My son said the delivery was fine.

10 luglio 2026
Logo di poltronesofà - Stirling

Risposta di poltronesofà - Stirling

Good Afternoon Andrea,

I hope you are well and thank you for your review.

I am so sorry to see that you noticed an issue with your sofa so soon after the delivery had taken place. I can completely understand how upsetting this must have been for you.

Rest assured that a service has now been raised and passed on to the 3rd party technicians at Emmiera who will look to have this resolved as quickly as possible.
They will contact you directly regarding any next steps required.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

It’s not often I leave reviews but the…

It’s not often I leave reviews but the service I received was so good, that I feel it only right that I do. Donna, Adele, and Brian From Livingston depot were not only friendly, professional and organised, but they went out of their way to assist and help me. Brilliant team of people who should be commended for their customer service skills. I would have no hesitation in using your company again solely based on the service I received from them. Brilliant is an understatement. It won’t let me change the branch from Stirling to Livingston for some reason but that’s what my review is for.

10 luglio 2026
Valutata 5 stelle su 5

…Satisfied Customer

Good service from assistant who was very knowledgeable about the products. No pressure to buy. Impressed with product range and particularly fabrics available.
I look forward to the delivery of my new armchair in due course.

27 giugno 2026
Valutata 5 stelle su 5

Shop and sales team were knowledgeable…

Shop and sales team were knowledgeable and efficient. Delivery 3 weeks earlier than expected. We were kept well informed of delivery dates and times. Sofa's were delivered on time, staff were polite, quick and competent. Thanks

3 luglio 2026
Valutata 5 stelle su 5

A pleasurable experience from start to finish

Myself and my wife visited your Stirling store on Saturday 27th June and from the moment we walked in we were made to feel welcome by Steve, the sales assistant. We were not put under any pressure and were able to walk around and browse at our leisure. When we saw a suite we liked Steve was very informative and took time to show us how everything worked and showed us alternative fabrics on request.
Steve made the sales process easy and explained everything that we needed to know about after sales and delivery and maintenance.
For a first time in your store this was a very pleasurable experience and I would have no problems in recommending you to friends and family.
Thank you and we look forward to receiving our new suite.

Kevin and Aileen McKeown

27 giugno 2026
Valutata 5 stelle su 5

Great all round experience.

Staff in the shop were very knowledgeable and helpful when we were choosing our sofa bed. The team that delivered it done an amazing job getting it upstairs and into the room we wanted it in.

26 giugno 2026

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