poltronesofà - Northampton Recensioni 

1720
TrustScore 4.5 su 5

4,6

Unit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Enrique at Riverside Northampton was very helpful knowledgeable and answered all our questions as they arose. Friendly environment with no pressure .A pleasant show room which was comfortable for vie... Leggi di più

Valutata 5 stelle su 5

Mia greeted us straight away at riverside Northampton store. She was very inviting with a gentle and friendly approach. She asked the right questions showing us sofas but allowed us room to move as we... Leggi di più

Valutata 2 stelle su 5

We were concerned about getting the sofa into our living room, when we were in the shower room we were told the sofa would be split but that is not how it turned up. The delivery team did a fantast... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were approached by a lovely young man, who wasnt pushy in selling, but was more than helpful in helping us to decide upon a sofa of our choice. He is certainly a great asset to your company. His... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Northampton

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, Regno Unito

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(1720)

17.332 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Enrique at Riverside Northampton

Enrique at Riverside Northampton was very helpful knowledgeable and answered all our questions as they arose. Friendly environment with no pressure .A pleasant show room which was comfortable for viewing and subsequently buying 2 sofas

11 agosto 2026
Valutata 5 stelle su 5

Service and staff

Relaxed atmosphere. You were not rushed into a decision. Enrique was very accommodating for what we wanted. Will definitely recommend this store to others as we were recommended.

4 agosto 2026
Valutata 1 stelle su 5

Scratched on delivery

Ordered 2 leather recliners which were very expensive, arrived yesterday and one has a scratch on it which it arrived with, so i am leaving 1 star for now, i will update my review depending on how well they handle sorting the issue and what they offer to resolve it.

6 agosto 2026
Logo di poltronesofà - Northampton

Risposta di poltronesofà - Northampton

Good Afternoon Becky,

I hope you are well and thank you for taking the time to leave us your review.

I am very sorry to read about the concerns that you have with your furniture with one of your recliners arriving scratched. We understand how disappointing this must be, especially after investing in new furniture and looking forward to receiving it.

If you have not already done so you can report this with our aftercare team, by using our online contact form on the link below.
This will enable us to obtain all of the relevant information that we need to review your concerns, and advise on the next steps.

The link that you need is https://enquiries.scs.co.uk/

Kindest,

Lauren - Poltronesofà at ScS
Social Media Team

Valutata 3 stelle su 5

Excellent service by shop staff

Excellent service by shop staff. Just need to sort out the delivery side of things. This let the company down.

25 luglio 2026
Logo di poltronesofà - Northampton

Risposta di poltronesofà - Northampton

Good Morning Gary,

Thank you for taking your time to leave us a review.

I am pleased to see that you had a positive experience in store and that our team provided you with excellent service.

However, I am sorry to learn that there were issues with the delivery of your order, and I apologise that this aspect of your experience did not meet the high standards we strive to deliver. Your feedback is appreciated and will help us continue to improve our service.

Warmest Regards,

Lauren - Poltronesofà at ScS
Social Media Team

Valutata 5 stelle su 5

Mia great sales assistant.

Mia greeted us straight away at riverside Northampton store. She was very inviting with a gentle and friendly approach. She asked the right questions showing us sofas but allowed us room to move as we pleased with no pressure. Mia gave us all the relevant information at the right times in conversations and without being pushy or over bearing. We came in on the last day of the sale and was made aware of the price increase and the charge of the sofa delivery had we have not chosen to buy that day. Great sales assistant.

29 luglio 2026

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