We were made to feel welcome with no sales pressure. It was explained to us what SCS stocked. As it was very hot, we were each given a bottle of water. The sales person was Connor, very helpful and k... Leggi di più
Sede
Cambia sedeUnit G Cleveland Retail Park, Skippers Lane, TS6 6UX Middlesbrough, County Durham,, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The lads that delivered the furniture were very friendly and explained every thing there were doing then explained how it all worked thanks poltronesota .professional delivery and on time there t... Leggi di più
I'm terrible for remembering names however I came in with my wife a daughter the staff where amazing with my little one and the young lad that looked after us was great we told him we where moving ho... Leggi di più
Liked Staff in store friendly Choice of fabrics Delivery men good Sofa looks lovely Dislike Was told delivery 10 to 12 weeks At 10 weeks given delivery date week ahead so paid off sofa bala... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su poltronesofà - Middlesbrough
Scritti dall'azienda
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Scritti dall'azienda
Informazioni di contatto
Unit G Cleveland Retail Park, Skippers Lane, TS6 6UX, Middlesbrough, County Durham,, Regno Unito
- 01642 779150
4,6
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Great suite smashing delivery men
27 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Nice choices, Delivery delays
Liked
Staff in store friendly
Choice of fabrics
Delivery men good
Sofa looks lovely
Dislike
Was told delivery 10 to 12 weeks
At 10 weeks given delivery date week ahead so paid off sofa balance.
Then immediately told delay. Thought maybe week or two.
Took further 6 weeks before delivery. Have been verbally promised refund of delivery for delay.
Pleased to say promised delivery refund been paid
27 maggio 2026
Risposta di poltronesofà - Middlesbrough
Good Afternoon Linda,
Thank you for taking the time to leave your 3* review along with your likes and dislikes, Thank you for providing this feedback.
I am sorry to hear you had been faced with a delay with your furniture leading to a longer lead time than expected. As pre delivery/delivery's is dealt with by the stores directly i have reached out to the store to request contact to be made in regards to the refund you advised the store had discussed with you.
I hope this helps.
Many Thanks
Poltronesofa at ScS
Very helpful
The salesman who helped us was great. His name is Neil and he was extremely helpful. Very happy with the service 👍
28 maggio 2026
The first thing I noticed was the way…Middlesbrough
The first thing I noticed was the way they helped me with my choice of furniture always happy and helpful thank you very much
19 maggio 2026
Not hassled
Not hassled. Friendly, knowledgable staff member who was from another store
19 maggio 2026
sales
we were greeted by your salesman Conner who we found very knowledgably and helpful.
22 maggio 2026
Worth the wait
Item ordered in Jan ...after taking our time in shop deciding ...helpful staff here without any pressure. Long wait until May but lovely sturdy sofa & pleased with colour. Delivery slightly earlier than expected but all went smoothly, the men were helpful & polite, speedy too.
14 maggio 2026
I like the products we ordered on 12th…
I like the products we ordered on 12th Jan but the wait for building of the leather recliner with power pack and delivery was rather long . It came on 7th May nearly a full 4months which was rather long. Once upon a time 8weeks was about the norm. The products are very good though
8 maggio 2026
Risposta di poltronesofà - Middlesbrough
Ciao Mr Ashley,
I hope you are well and thank you for taking the time to share your feedback with us.
We are pleased to see that you are happy with your furniture however I would also like to apologise that you were disappointed in the lead time for your delivery.
As the furniture is made to order we do provide an estimate for when this will arrive at our Distribution Centre however as it is an estimate it can change by 4 weeks either side.
We appreciate your comments and will ensure that this is received by the relevant teams.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Very attentive staff
Very attentive staff
Looked after well, offered refreshments and gift when leaving
14 maggio 2026
The sofa is excellent quality and…
The sofa is excellent quality and craftmanship.
The teal fabric is high quality and the frame is very well built.
Comfort second to none.
Eccellente
9 maggio 2026
The men who delivered it left dirty…
The men who delivered it left dirty marks on my brand. new carpet which had been fitted the day before as they did not have any shoe covers and it was raining outside. I had to put some sheets down but they still managed to leave 3 black marks so it completely spoiled my experience and upset me. It took the “shine” off the pleasure I anticipated to have my suite delivered.
10 maggio 2026
Risposta di poltronesofà - Middlesbrough
Ciao Avis,
Thank you very much for your time today, it was lovely speaking with you.
As discussed I have sent you an email over with the link for our contact form.
If you can complete this and submit back to us today then we can certainly review your concerns.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
The crew were excellent built up my…
The crew were excellent built up my sofa and took away the rubbish couldn't fault them at all x
9 maggio 2026
Very happy with the service the lady…
Very happy with the service the lady explained everything to me couldn’t be any happier
Thankyou
6 maggio 2026
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