We were made to feel welcome with no sales pressure. It was explained to us what SCS stocked. As it was very hot, we were each given a bottle of water. The sales person was Connor, very helpful and k... Leggi di più
Sede
Cambia sedeUnit G Cleveland Retail Park, Skippers Lane, TS6 6UX Middlesbrough, County Durham,, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The lads that delivered the furniture were very friendly and explained every thing there were doing then explained how it all worked thanks poltronesota .professional delivery and on time there t... Leggi di più
I'm terrible for remembering names however I came in with my wife a daughter the staff where amazing with my little one and the young lad that looked after us was great we told him we where moving ho... Leggi di più
Excellent company and lots of choice. We were given lots of help by the colleagues and they were very friendly without being pushy. Looking forward to receiving our new furniture in due course.
Dettagli dell'azienda
Informazioni su poltronesofà - Middlesbrough
Scritti dall'azienda
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Scritti dall'azienda
Informazioni di contatto
Unit G Cleveland Retail Park, Skippers Lane, TS6 6UX, Middlesbrough, County Durham,, Regno Unito
- 01642 779150
4,6
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Staff he was fab new his stuff
14 luglio 2026
The lady who helped us was brilliant
The lady who helped us was brilliant. Didn’t pressure us, let us make our own decision and nothing was too much trouble.
8 luglio 2026
A welcoming store with no sales pressue
We were made to feel welcome with no sales pressure. It was explained to us what SCS stocked.
As it was very hot, we were each given a bottle of water. The sales person was Connor, very helpful and knowledgeable. We noticed some items had great discounts on quality furnishings and a chair and sofa were subsequently ordered. Would recommend this store.
10 luglio 2026
Job well done
The lads that delivered the furniture were very friendly and explained every thing there were doing then explained how it all worked thanks poltronesota .professional delivery and on time there told us good job
11 luglio 2026
The quality of the product is so good I went back for more.
The quality of the product is so good I have bought the chair to match the couch, pity about the waiting time but worth waiting for.
The delivery team could not be more helpful they went the whole mile to get it into the house.
thanks guys
2 luglio 2026
Very pleased with the lad so brought my…
Very pleased with the lad so brought my sofa excellent they were very polite
9 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Terrible service
Terrible service. Was told would fit through the door, clearly didn't. Had to pay extra for it to be taken apart 200 quid later . Terrible customer service, made the wrong way round. Wouldn't use this company again.
8 luglio 2026
Risposta di poltronesofà - Middlesbrough
Ciao Lisa,
I hope you are well and thank you for taking your time to leave us a review.
We are sorry to hear that the experience received did not meet your expectations on this occasion.
We understand how frustrating it must have been to encounter issues with the delivery and goods not fitting into your property, particularly with the additional costs involved.
While our team are on hand at point of sale to offer guidance where possible, it is ultimately the customer's responsibility to ensure that purchased furniture will fit into their property and can be manoeuvred safely through all access points before delivery.
We appreciate this can sometimes be difficult, and we're sorry to hear this led to an unexpected dismantling charge. I am sorry if this additional cost was not discussed at point of sale.
As you have advised that your sofa was made the wrong way round if there are issues with your furniture and this does not match your order documentation please do not hesitate to report issues on our online form and our aftercare team can be in touch
https://enquiries.scs.co.uk/
Kind Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Excellent company.
Excellent company and lots of choice. We were given lots of help by the colleagues and they were very friendly without being pushy. Looking forward to receiving our new furniture in due course.
8 luglio 2026
Everything went very well from start to…
Everything went very well from start to finish
5 luglio 2026
Great experience from start to finish
I love my new sofas so comfortable and sturdy, can't fault anything, my delivery was earlier than expected and the delivery men were great they kept me informed all of the way and were friendly and so helpful.i have nothing negative to say.
7 luglio 2026
Great service
Great service, delivered on time and a fantastic piece of quality furnature, I'm very happy. Thank you 😀
3 luglio 2026
All the staff were really helpful
All the staff were really helpful,
Particularly Connor who did his best to make our order work we are very grateful for his time
4 luglio 2026
Risposta di poltronesofà - Middlesbrough
Good Morning,
Thank you very much for speaking with me this morning.
I really appreciate your time and your feedback.
Again I am sorry that we were unable to make amendments to your order and will ensure that your comments are passed on to the relevant teams, to help us improve moving forward.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
The guys were very polite and did a…
The guys were very polite and did a really good job very pleased with my suite it's really comfortable
5 luglio 2026
Most helpful sales person Connor
Most helpful sales person Connor. Very comfortable in dealing with him.
4 luglio 2026
Delivery was well co ordinated and went…
Delivery was well co ordinated and went very smoothly.The two man team were very courteous and did a great job in a tricky space delivery .Well done 3rd July 2026
4 luglio 2026
Very friendly lady very nice she even…
Very friendly lady very nice she even gave us a water in very nice water bottles and bags
2 luglio 2026
Review from the Broughs
Warm welcome and cool water drink greatly appreciated.
Very knowledgeable staff members.
Helpful in all ways at guiding us to the suitable items
Nothing too much trouble.
27 giugno 2026
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