Overall, the experience of purchasing a sofa with SCS was good, however, the keen salesman neglected to mention there was a 4 month wait to get the sofas. By the time I found this out, at checkout,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Overall, the experience of purchasing a sofa with SCS was good, however, the keen salesman neglected to mention there was a 4 month wait to get the sofas. By the time I found this out, at checkout,... Leggi di più
L'azienda ha risposto
It was a long wait but worth it the guys delivered it with ease and were really good and nice and the sofa is absolutely gorgeous the quality is the best a no fuss purchase thank you
The salesman in the Lincoln store was outstanding. The delivery team were polite but unfortunately we had to ask them not to wear their shoes on the brand new cream carpet. They said Poltron did not... Leggi di più
L'azienda ha risposto
Great selection in showroom - lots of choice together with huge choice of different fabric finishes. Important to be able to try comfort of seating. Staff namely Brian were excellent help - we took ou... Leggi di più
Scritti dall'azienda
Scritti dall'azienda

Tritton Retail Park, Tritton Road, LN6 7AN, Lincoln, Lincolnshire,, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di poltronesofà - Lincoln
Great selection in showroom - lots of choice together with huge choice of different fabric finishes. Important to be able to try comfort of seating. Staff namely Brian were excellent help - we took our time over a couple of days with choices - whole experience was helpful & not rushed. Altogether very pleased.
From buying our new sofa till delivery yesterday we have 0 issues, communication at the beginning was nil & void, but 2 weeks before delivery we got regular updates... the guys who delivered & set up our sofa were excellent as temperatures were very extreme... ice cold water was passed to both of them
No problem ordering and delivered on the exact date we was given. Kept informed throughout
Wonderful sales lady, wonderful sofa and ace crew with the delivery.
Notifications of arrival of sofa were regular and accurate. Friendly delivery drivers who worked quickly and efficiently to unpack, put together the sofa and clear away the packaging.
Good quality product. Kept informed of delivery time. Friendly, helpful delivery staff.
Had a complaint about sofa. So sent pics due to seating starting to sag after 3 months. Its sagged down 3''. Could be springs?. Paid a lot for this plus insurance on top and to cut story short, they cannot do anything. All they want is your money at the end of the day and that's it. Couldn't care less about you. So think twice about this Company before buying. This unfortunatly will be taken to the tip soon.

Risposta di poltronesofà - Lincoln
I really like how you are left to browse and not bothered by sales people. The sales assistants are knowledgeable and helpful. The sales rooms are calm and smell nice. I knocked off a star because the focus had been on monthly payments and I hadn't realised how expensive the sofa actually was. I would have preferred this to have been more up front.

Risposta di poltronesofà - Lincoln
The shop staff were very informative and helpful. The delivery men were great and on time. My only problem was the length of time it took from buying to delivery.
If you’re looking for a new sofa, these guys were absolutely amazing!! No pressure and so helpful with choosing my new sofa, Dave was excellent
From start to finish service was brilliant, delivery was a month sooner than expected, lovely delivery guys , very tidy with packaging, we just had to be up to get a call from them as call came through at 6.20am delivered at 7.20am set up and gone by 7.45 am , well someone had to be first delivery , but very happy
The sales lady was very polite and explained mostly everything about the sofa and what the features are on the sofa and the different fabric colours that you can have on the sofa.
Beautiful settee. Long wait. But worth the 12 weeks. Delivery men very nice and on time
From ordering to delivery every thing was straight forward delivery guys were polite and courteous
The staff were friendly, knowledgeable, relaxed and not pushy. Haven't received the chair yet, so can't comment on that, but very pleased withthe in-store experience.
Good experience and I was kept i formed of the delivery procedure. Very efficient delivery and setup of the settee. Not so happy with approx. 6 yards of wire laid out on the floor behind the settee which meant I could not walk behind the settee and I was warned not to fold up the wires as it could interfere with the operating mechanism. At the last minute I was told I could get a remote control instead of wires.

Risposta di poltronesofà - Lincoln
I arrived knowing exactly what I wanted.
The staff were very polite and helpful. I was shown a good alternative footstool for storage, which I added to my order. It was a very enjoyable experience.
Excellent communication from company day before delivery and from driver/s while on their route.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.