Very great customer service from entering the store all the way through to the end of purchase. Every detail explained of the delivery process . Very nice staff & very helpful with no pressure interac... Leggi di più
Sede
Cambia sedeUnit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD Leeds, Yorkshire,, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The sales team, well the lovely lad at the Birstall store was so knowledgeable and informative we knew exactly what we were getting. The reviews scared us a bit as there were few complaints with the a... Leggi di più
In store we had a really friendly experience, places like this usually feel very high pressured and like you’re being watched/followed but this was extremely relaxing. The gentleman that served us was... Leggi di più
Despite being informed very clearly when we were due to expected delivery (which I was very happy about). It arrives an hour and half early before the window given. We were just having dinner. The del... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su poltronesofà - Leeds
Scritti dall'azienda
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Scritti dall'azienda

Informazioni di contatto
Unit L Junction 27 Retail Park, Holden Ing Way, WF17 9AD, Leeds, Yorkshire,, Regno Unito
- 0191 731 3300
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Le persone hanno visualizzato anche
Really pleased with all aspects of the…
Really pleased with all aspects of the purchase, delivery estimate was accurate, installation was perfect! 5 stars from me
Great choice of sofa’s and variety of…
Great choice of sofa’s and variety of colours/ materials. Sales lady great not pushy at all. Did everything we asked and more.new her job.excellent 5 star.
Great communication throughout the…
Great communication throughout the process, we were told what day it was going to be delivered in advance and then a specific time frame the day before and a smaller one the day of, with tracked delivery. The fitting was really quick and very smooth as they did it all efficiently and put them exactly where we wanted them to be, taking care of our property in the process. Would definitely recommend for both the service and quality of the product
It was easy,relaxed.The salesman didn’t…
It was easy,relaxed.The salesman didn’t try to force us into anything.
Potrebbe usare l'IA per rispondereMostra di più
Good delivery but blotches
Good delivery . but noticed some anomalies in the fabric with creases and odd blotches.
Sent mesaage to service team. Lets see if the extra I paid for aftercare brings someone out to attend with it.

Risposta di poltronesofà - Leeds
Staff in Showroom
Saif was a really pleasant knowledgeable young man and helped choose the fabric that would suit my needs
I took out the Elite package for aftercare so hope that I don’t have any problems should I need it
Helpful in the shop and delivery
Helpful in the shop, as in regards to buying the corner sofa.
The delivery men , where very good and on the hottest day of the month never moaned once and just got on with the job.
They are a credit to your company.
Overall happy with our experience.
Overall happy with our experience.
Visited twice before deciding on new couches.
Revisited next day to change colour. Checked if any increase to price & assured no. However both couches have increased by £50 due to colour & leather change. Disappointed with the discrepancy. Communication should be better/ more honest.
Keep away from this company
Keep away from this company , its a shambles, sofas not made to standards. Go onto Facebook scs complaint page and see for yourself .we sent ours back .

Risposta di poltronesofà - Leeds
Best in area
Compared to all the other furniture stores in the area, it was the only one where I didnt feel as if the sales staff were pushing for a sale. I was very indecisive and MK was really helpful in helping me pick colours, show me different designs of sofas and then giving space to think.
I love my recliner but do find it hard…
I love my recliner but do find it hard to push back for it to recline , wil that get easier with use
Thank you
Very helpful definitely not pushing us…
Very helpful definitely not pushing us to purchase which would have stopped us looking and polite
No pressure for the sale very helpful…
No pressure for the sale very helpful with ideas to help us choose our sweet

Risposta di poltronesofà - Leeds
Nice friendly greeting on arrival
Nice friendly greeting on arrival. Helpful staff, lovely environment.
We placed our order for our sofas in March, but have not received any updates, apart from our email of purchase. We were told the expected delivery date of 24th of this month.
Great Service …
The delivery was spot on time and Darren and Harry were great. They unwrapped our sofas carefully and brought them in and set them.in place
Massive choice and exceptionally…
Massive choice and exceptionally helpful staff. Made the whole experience really good. Would highly recommend.
As i were at work my husband took over…
As i were at work my husband took over the delivery of the suite .
Absolute excellent customer service very helpful staff members assertive as my husband said thankyou for your service 😊😊😊
Guys were very helpful and polite
The delivery of my satee was superb
The delivery of my satee was superb. The satee was delivered at the specified time. The men where polite and put the satee together quickly and tool all the packaging away
Arrived the day it should both delivery…
Arrived the day it should both delivery men were carful and took all packaging away with them.
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