poltronesofà - Glasgow Fort Recensioni 

1693
TrustScore 4.5 su 5

4,5

Unit 4 Block 1 Glasgow Fort Shopping Centre, Auchinlea Way, G34 9DL Glasgow, Lanarkshire,, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Assistant Derek was very helpful on my first visit. I then returned with my daughter and he remembered my visit. He was extremely patient answering all our questions. He even continued helping us a... Leggi di più

Valutata 5 stelle su 5

Friendly staff at the fort in Glasgow. Gave me plenty of choices and my sofa should come within 6 weeks but the computer was saying otherwise, they made some calls and figured out how to correct the s... Leggi di più

Valutata 4 stelle su 5

Sales staff brilliant delivery staff efficient and freindly but estimated delivery 7th August as that passed phoned customer sevirce was told been delayed said I wasn’t told girl laughed and said I kn... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a great experience and Z the salesman at the Fort Glasgow branch he was really helpful and was able to sort an issue before it became a problem. I had sized my couches wrong but thankfully was w... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili

Informazioni su poltronesofà - Glasgow Fort

Scritti dall'azienda

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Scritti dall'azienda


Informazioni di contatto

  • Unit 4 Block 1 Glasgow Fort Shopping Centre, Auchinlea Way, G34 9DL, Glasgow, Lanarkshire,, Regno Unito

  • 0191 731 3300

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

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4,5

Tutte le recensioni

(1693)

17.380 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Poltronesofa

Delivered when they said , the delivery guys were really nice got on with their job love my sofa n chairs

16 luglio 2026
Valutata 5 stelle su 5

We had previously visited the store 3…

We had previously visited the store 3 weeks prior to purchasing our recliners. On the first visit the staff were helpful and friendly with no sales pressure to but. Upon returning later the same staff member (Aimee) processed our purchase very quickly and with no fuss.

16 luglio 2026
Valutata 4 stelle su 5

Good sale price on shop stock

Good sale price on shop stock , would have been 5*, if it could have been obtained sooner .

7 luglio 2026
Logo di poltronesofà - Glasgow Fort

Risposta di poltronesofà - Glasgow Fort

Good Afternoon Keith,

I hope you are well and thank you for sharing your feedback.

We are pleased to see that overall you had a positive experience however I am sorry that the delivery is a little longer that you may have hoped for.

Thank you very much for your order with us and I hope that you will be happy with your choice when this arrives with you.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

The main thing that made our experience was the excellent sales staff

The main thing that made our experience good was the sales assistant. He was excellent and was able to judge exactly how attentive to be. He gave us space to browse/disuss yet was immediately on hand when we wanted assistance. He was also pleasant, knowledgeable and followed up on queries/assurances promptly.
The range and choice in store was wide and we found what we were looking for.
My only other comment would be that we weren't provided a written invoice detailing our items and prices - though I'm sure it will be provided when I ask.

19 giugno 2026
Valutata 5 stelle su 5

The delivery team were absolutely…

The delivery team were absolutely amazing, they came the day we were told they would and they couldn’t be nicer and more helpful. The whole sofa was set up in less than 20 mins.

Sofa is brilliant too, exactly what we asked for and came with no issues.

Great experience.

11 luglio 2026
Valutata 4 stelle su 5

Very nice salesman and easy to talk to…

Very nice salesman and easy to talk to and everything went well

7 luglio 2026
Logo di poltronesofà - Glasgow Fort

Risposta di poltronesofà - Glasgow Fort

Good Afternoon,

I hope you are well and thank you for your review.

I am pleased to see that you had a positive experience with us on your recent visit to store and were happy with the service from the sales person.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Thank you very much for your order with us and we will be in touch once your furniture is ready for delivery.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Valutata 5 stelle su 5

perfect sofa with great delivery

we choose a sofa with some help from the staff
the delivery was booked
and it arrived on time and the delivery guys were great
the staff are so friendly and helpful
will definately reccomend to others
a painless seamless purchase and delivery
thank you

4 luglio 2026
Non scritta su invito
Valutata 4 stelle su 5

Upon entering the store at The Fort we…

Upon entering the store at The Fort we were welcomed by Derek who gave us a quick lowdown as to how the store was laid out and” colour code “ of the sofas on display.
After deciding on a sofa we called Derek over who advised us on the cost and any additional “ protection “ for accidental damage, then completed our purchase with no further sales pressure.
Tops Derek.

7 luglio 2026
Logo di poltronesofà - Glasgow Fort

Risposta di poltronesofà - Glasgow Fort

Ciao Adam,

Thank you for taking your time to provide your feedback.

We’re pleased to hear you had a positive experience with us and that Derek was helpful with no sales pressure.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Warm Regards,

Lauren - Poltronesofà at ScS
Social Media Team

Valutata 5 stelle su 5

Hi I went into your shop at the fort in…

Hi I went into your shop at the fort in Glasgow the staff were very helpful and informative helping us with our choice I was very pleased with my purchase the only thing was the timescale of delivery but the staff explained the reason and I am willing to wait as I got the sofas in wanted

7 luglio 2026
Valutata 5 stelle su 5

Went in for a look and came out buying…

Went in for a look and came out buying a suite. I have been looking for awhile in different shops nothing appealed to me. The salesman advised to have a look and if I needed any help let him know. No hard sales good advice. Bought my suite coming October delighted with my choice thank you

7 luglio 2026

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