Great service very helpful in store

Very friendly assistant, can't remember his name unfortunately. We were under no pressure & options were explained clearly. Just waiting for new settee now

The staff were so welcoming and really helped me find the right sofa, the colour and fabric and I purchased two 2seater sofas. The staff really care about their customers. The only slight downside is that I couldn't take a sample of the fabric home that would help with choosing cushions to go with the sofa, as this is company policy. I would certainly recommend this store.

Hi was very helpful and patient,

Your sales man was terrific very friendly and helpful we both felt at ease and welcoming

Very welcoming not heavy sale nothing was to much trouble was not rush and the salesman was really helpful and let me and my daughter try all the ones I wanted I ended up buying two sofas

Larry at SCS Dartford was excellent, very patient as we made our choices and helped us match up different sofas and chairs in the same leather so it all looks perfect. That is the big advantage of SCS, you can mix and match different lines into the same finish and colour to suit your home. I would recommend SCS but do ask the sales staff because weirdly not all the range is on the website - which meant that going to the store was essential.
We matched Patrica chairs with Uxbridge sofas in the same brown leather because other stores could only offer accent chairs.
Fitting and delivey were excellent. We ordered in October and delivery was as estimated in mid-Jan. Delivery team were really good.

Was disappointed that that the delivery got put back a day but it was made up with Two lovely men - Barry & Josh very helpful and took the worry away - as on first floor flat .

Excellent customer service in store that allowed us plenty of thinking time without pushing us towards any kind of deal. Delivery was just as good with excellent communication and an early arrival. Putting the sofa together with quick and efficient and showed respect for the house with the personnel automatically taking their shoes off. I’m a very happy customer!

Delivery was within the agreed time frames. Sofawas too tight to fit through the kitchen door as feet had not been removed. Delivery crew were professional and removed kitchen door to allow the sofa to pass into kitchen snug area.

The delivery crew rang me to make sure I was home
Very quickly put sofa together overall they were pleasant and polite took all the sofa rubbish boxes etc away with them
Overall a pleasant experience
Thank you Scs Sofas

Speedy and no fuss delivery. Delighted with delivery and sofa. Thank you.

brilliant service they kept in touch regarding time of delivery and once here was very careful with furniture getting it into what i have a very awkward area but they did it and i appriciated there hard work and dedication throughout very polite and tidy brilliant service one very happy customer whom is in love woth her new sofa thankyou 5* service brilliant serice form the dartford branch to from start to finish of my order em was just great thankyou all so much

Larry was exceptional in his detailed knowledge and care. His patience was key in helping us make a decision, even past the store’s closing time. Very much appreciated

From staff at Dartford when I ordered my sofa bed, to the lovely two delivery men, I can't fault SCS - and I love my sofa bed.

Delivery and installation was smooth. Arrival date was earlier than they had initially said. However there are 2 little damages on the sofa that I have noticed that I am not happy about.

EM was very attentive, gave us time to make our choice and helped with fabrics, We weren't planning to make a purchase at first shop, but everything we wanted was achieved so bought on the day.

Fantastic staff especially Em!!! Couldn’t do enough for us and helped us with the whole choice of fabrics and sizes!!

Would 100% recommend!

We went to the Lakeside store last weekend & had a terrible experience with a very pushy member of staff. We went back to Dartford this week and Paul was great. He gave us a better deal than the previous store, still honouring the discount we was given and let us make all the decisions in our own time. Great service from all members of staff & would definitely shop there again! Thankyou x