Ian, who worked in the showroom, was helpful and sociable, without being too pushy. He provided all the information we needed and answered all our questions. Ian put us at ease, without the usual... Leggi di più
Sede
Cambia sedeDarlington Retail Park, Yarm Road, DL1 4PU Darlington, County Durham,, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Someone from the store explains how the shop works when you enter, then you are left to look around without anyone hassling you. If help is needed or you want to see a certain material on a differen... Leggi di più
L'azienda ha risposto
We were greeted as we entered, but allowed to browse around the Showroom with out pressure. When we spotted a sofa we really liked, we called the Salesman over, he was very helpful showing us variou... Leggi di più
We were given an approximate date for delivery when we ordered and we received it by that date. When the suite was delivered it was delivered ten minutes early and the men brought it in and assembled... Leggi di più
Dettagli dell'azienda
Informazioni su poltronesofà - Darlington
Scritti dall'azienda
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Scritti dall'azienda
Informazioni di contatto
Darlington Retail Park, Yarm Road, DL1 4PU, Darlington, County Durham,, Regno Unito
- 01325 740670
4,8
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
The guys were very polite very…
The guys were very polite very professional very helpful.
A asset to your business
9 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di poltronesofà - Darlington
Good Afternoon June,
I hope you are well and thank you for your review.
I am pleased to see that you had a positive experience with us and found the team to be helpful.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Alan and Craig were brilliant…
Alan and Craig were brilliant throughout the call. Very friendly, polite and helpful. Ran through how to use the recliner I had purchased which was great
I couldn't have wished for 2 nicer guys to deliver my furniture. Thank you.
5 luglio 2026
Great experience from start yo finish
From the ordering in darlington store with andrew who was the most polite,understanding and helpfull person right through to the day of delivery i can not fault this company . The two guys who deliverd the sofas were very poilte and respectfull to us and our propety. Worked very hard in this heatwave .the sofas are very good quality and look stunning.
10 luglio 2026
Helpful staff good communication kept…
Helpful staff good communication kept times as stated
5 luglio 2026
Ian was extremely helpful and polite…
Ian was extremely helpful and polite and sorted everything out for me in a very professional and friendly manner. The store is designed attractively to walk through and smelt very good!
Rosalie Philip Poltronsofa Darlington
3 luglio 2026
Risposta di poltronesofà - Darlington
Good Afternoon Elsa,
Thank you for providing us with your 4* review.
I am happy to see that your Sales Person was friendly, respectful and knowledgeable whilst delivering this positive experience in Store.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Warm Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Excellent service and a nice coffee.
7 luglio 2026
it was delivered on time the they put…
it was delivered on time the they put it altogether very friendly very pleased with the service.
4 luglio 2026
Plenty of choice, professional and friendly staff and easy ordering service.
I went to the store just for a look. I was approached by a staff member who gave me a guide on what the signs on the furniture meant. He answered all of my questions while i looked round, showed me all the choices of fabric in colour i wanted. Not pushy or in your face, but still on hand. Was quick and easy to order when i went back.
3 luglio 2026
Absolutely fabulous.
Absolutely fabulous.
Great selection.
Staff couldn’t do enough for you.
Matthew was fantastic and the other staff were great fun too.
Oh and the place smells absolutely amazing! You have to start selling that scent for people to take into their own homes. Absolutely stunning!
6 luglio 2026
Friendly and well informed advice from…
Friendly and well informed advice from sales staff and excellent customer service
2 luglio 2026
We already knew what we wanted but as…
We already knew what we wanted but as soon as we arrived we were greeted with a ciao and the whole purchase was made easy and the transaction went smoothly. 10/10.
Just waiting for the recliner to arrive.
Gratia.
2 luglio 2026
Friendly informative service
2 luglio 2026
A very good delivery
Lovely delivery guys. Very polite and even asked if they should take their shoes off.
4 luglio 2026
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