Sales staff don’t pounce on you when you walk through the door,welcome you then leave you to look around.When you ask for assistance no hard sell ,relaxed informed honest straight forward with all pos... Leggi di più
Sede
Cambia sedeGallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, Warwickshire,, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The sales team were great. These are fantastic sofas. They are really comfortable at a reasonable price. Unfortunately the delivery tracking was incorrect and we had to wait an extra 2 and a half h... Leggi di più
L'azienda ha risposto
In store experience was great every time I went in and store is lovely. Staff were excellent in Coventry Communications regarding delivery were precise and timely. Delivery service was punctual,... Leggi di più
SCS were very helpful when choosing our sofas. Poletron sent a notification which stated a date our sofas were being delivered on 26th June and they would contact us the night previous. This never h... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su poltronesofà - Coventry
Scritti dall'azienda
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Scritti dall'azienda
Informazioni di contatto
Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, Warwickshire,, Regno Unito
- 024 7670 7020
4,5
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
The salesman was incredibly helpful and…
The salesman was incredibly helpful and friendly.
The regular communication on delivery date and time updates was excellent.
Would recommend the company.
27 giugno 2026
Simon and Kieran kept us fully informed…
Simon and Kieran kept us fully informed about the delivery time.
Bless them it was a very hot day.
They were very professional , and explained to us how to operate the settees.
I would strongly recommend the company to friends.
27 giugno 2026
All was very helpful with her…
All was very helpful with her input.Also Tom was on our first visit the store.Both polite and patient
27 giugno 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Delivery went from 9.25 to late…
Delivery went from 9.25 to late afternoon. I watched the tracker and the can just say still for over an hour in Coventry.
28 giugno 2026
Risposta di poltronesofà - Coventry
Ciao Patricia,
I hope you are well and thank you for your review.
I am very sorry to see that you have rated us as 1* on this occasion and the delivery was later than we had initially hoped for.
We do advise that any timeslots provided are estimated as the crew can come across unexpected delays on the day such as traffic or some prior drops may take longer.
I apologise for any inconvenience that this may have caused you and hope that you are happy with your furniture.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
The person who sold us our sofa was…
The person who sold us our sofa was well informed and explained things well.
13 giugno 2026
The men delivered my sofas earlier than…
The men delivered my sofas earlier than expected and were professional
25 giugno 2026
Great welcome on entering the store
Great welcome on entering the store. Met by Tom who was very knowledgeable and helped us without putting any pressure to buy. Happy to proceed with purchase
23 giugno 2026
Sofa's are very good quality and the…
Sofa's are very good quality and the deliver process was excellent
23 giugno 2026
The sofas look great
The sofas look great. Exactly what was ordered and look better in real life.
19 giugno 2026
Delivered on time
Delivered on time
Delivery men were very friendly and put it together in no time. Staff were very helpful at scs.
Our last suite was from scs and lasted for fifteen years but faded a bit in the sun. Gave it to charity and they were very impressed. It will do someone a good turn.
19 giugno 2026
Warm greeting from Ashleigh and she…
Warm greeting from Ashleigh and she listened to our requirements and was really helpful in showing us the options of settees and fabrics
19 giugno 2026
Treated with resect
My son bought these as a birthday gift I am the one who wrote this.Welcoming. Friendly,explaining everthing when needed. Patient as im not easly pleased. Lovely man in all.credit to your company.
18 giugno 2026
Surprisingly good
Surprisingly good. Sales people who know what they are talking about; efficient delivery. The central call centre can take some getting hold of when the dreaded “agents are helping other customers”
16 maggio 2026
Easy relaxed approach and staff were…
Easy relaxed approach and staff were informative and very helpful.
20 aprile 2026
Sofa
They arrived when they said and assembled the sofa. Great team polite and curious, couldn't have been better.
7 giugno 2026
We were helped and advised very well
4 giugno 2026
Upon arrival
Upon arrival, they where friendly and approachable. Good conduct. Showed me around with lots of good energy. Keep it up.
24 maggio 2026
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