Great service
Kept informed of delivery time
Team arrived
Friendly helpful and tidy
Thankyou

We only went in for a little look around wasn’t expecting to find what I wanted but, then we met one of your sales people LOUIE. He was so helpful & very friendly with a good sense of humour, nothing was to much trouble. We’ll be going back in the near future to buy a chair my daughter saw. No hesitation in recommending your company well, that particular shop.

Great furniture love it I would recommend to anyone the quality is unbelievable the features are amazing

On time no problem getting couches in very clean and professional thank you very much

Very professional team, quickly unpacked and placed sofa where we requested.
Extremely happy with the service provided, delivery tracking system was excellent

What a lovely lad that helped us in the shop so helpful very polite. credit to have him in your shop .

Delivery men were very good. Very clean work. Very polite.

Brandon was an absolute amazing sales rep for your firm he wasn’t pushy and was happy to provide all the colour options available for the Regina range, he was extremely friendly and made me feel at ease during the whole process

Lovely friendly staff really helpful

Staff were really pleasant and helpful

I wasn’t home when they called my husband was and he said the delivery guys were amazing they brought my beautiful chair straight through to the lounge and put it all together they were friendly and put him at ease we are pensioners so that ment a lot I’m delighted with my chair thankyou

Great service in store, received updates about delivery and the guys who set up and delivered were fantastic. The chair is fabulous too!

Cannot fault the store in Aintree - Kate was so helpful and patient and we picked the sofa and then chose the fabric - waited 15 weeks for delivery and it arrived Wednesday this week and... the fabric feels cheap and stiff, the cushions are not stuffed symmetrically so one arm has dents, and the back isn't level. I pointed this out to the delivery guy who punched it down and said 'it'll settle'. It hasn't. The delivery men hassled me to sign to say everything was ok, getting impatient when I said 'let me just check' - that was when I noticed the back was wonky. I can't express how disappointed I am. I have been 18 months trying to find what I thought was the perfect sofa for the room and I feel like I've got a cheap solution - its definitely not as nice as the one in the showroom - stuck with it now thought but it was an expensive £1400 lesson for me - my last 2 sofas were from DFS and I should have stuck with what i knew.

Louis the sales man was excellent at his job any questions we asked he was very knowledgeable and answered them accordingly he was really helpful with us picking our furniture and explained everything in detail. He was a very friendly person to talk to

Mark and Martin were brilliant and curtious.
Great guys took the greatest of care with new furniture .
Explained everything.
Shop staff were just as good not pushy at all and very friendly.
Recommend 100% .

We were made to feel very welcome kate explained a few things then didnt pester us
Although she was always there to answer questions allin all a very nice experience

From the very warm welcome upon entering the store, to the knowledgeable and very helpful sales person, then right through having my suite handmade to my specification and finally the great guys who delivered and built it. A very good experience. I would recommend this company.

pleasant,efficient and hardworking delivery men

Great service with great customer contact