Sanctuary Bathrooms Recensioni 

1613
•
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hi chose these products as they looked great on line albeit at a premium price, they arrived quickly and had ongoing communication re delivery times from Sanctuary The products are in deed o... Leggi di più

Valutata 5 stelle su 5

Great products, prices and communication from queries to dispatch. The delivery driver was really helpful too. Perhaps a phone call / message to give you a specific time slot would help but it di... Leggi di più

Valutata 1 stelle su 5

Very disappointing experience. I had a very small window in which to receive the goods, so I contacted the company in advance and timed my order based on the delivery timeframe they gave me. I... Leggi di più

Valutata 5 stelle su 5

The true definition of five star customer service !!! Big shout out to Matthew especially. On top of that, they stock a huge selection of brands and options - there's not much to fault them ✨️

Dettagli dell'azienda

  1. Negozio di forniture per il bagno
  2. anche in
  3. Negozio di porte per box doccia
  4. Negozio di specchi
  5. Ristrutturatore di bagni

Scritti dall'azienda

Sanctuary Bathrooms is not your normal Bathroom company. All of us here are passionate about providing our customers with the best service and prices we possibly can. Don't just take our word for it, why not have a read of just some of our testimonials from very satisfied customers. We are a family run, UK based, bathroom business with more than 25 years experience and many years as an established online bathrooms specialist, Sanctuary Bathrooms prides itself on offering a high standard of personalised customer service which is second to none. Sanctuary bathrooms specialise in the supply of high quality bathroom suites and quality items for your bathrooms. Our range includes freestanding baths, baths, bathroom furniture, shower enclosures, bathroom taps, basins, recess shower doors, shower trays, walk in showers and everything you need for the bathroom.

sanctuary-bathrooms.co.uk

Scritti dall'azienda


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 26% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,4

Tutte le recensioni

(1613)

346 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Wonderful service

I wished to replace my Vado electric shower, Sanctuary offered the best price. Ordered online one day, it arrived early morning the next.

28 maggio 2026
Valutata 5 stelle su 5

This is the second purchase I have made…

This is the second purchase I have made from Sanctuary and second time I’ve had a smooth, efficient experience. All products are great prices and helpful customer service who I spoke to when changing the delivery date. Would recommend and would buy from again.

27 maggio 2026
Valutata 5 stelle su 5

Ordered a range of products all of…

Ordered a range of products all of which have been great quality. Very helpful follow up support where items have needed to be exchanged or delayed in shipping. Matthew in their customer services team has helped us every step of the way, a great service.

12 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great communication and speedy and…

Great communication and speedy and efficient delivery service. The Vado shower shelf was delivered in two days and is fab, very good quality. The Burlington vanity unit arrived separately, with a call in advance from the courier. It won’t be opened for a week or two but looking forward to seeing it. I’d definitely use Sanctuary Bathrooms again.

12 giugno 2026
Non scritta su invito
Valutata 3 stelle su 5

Returns expensive

Ordering was easy but delivery not so good as the courier left a large bath tub at the gate of our home which is unoccupied at 6.50am with no phone call or notification it had been left. Luckily the builders turned up at 8am…. Accept this is not the fault of Sanctuary but thought I should mention this.
Unfortunately I ordered the incorrect item and again Sanctuary were very good at accepting the return and made all the appropriate checks before accepting the return. The reason I gave 3 stars is because of the high return fees. I accept the courier charges which I have no issue paying although a little high at £80, but I found the repackaging charge of 10% of the cost of the item was unfair. The bathtub had all the wrapping still in tact but the cardboard box had been cut open on one side and this is why I was charged this amount of £55. I don’t believe a cardboard box or placing the bath tub in it, is that expensive and this was a little disappointing.
Next time I will be more careful when reading item descriptions. Expensive error which cost me £135 for something I didn’t keep!

21 maggio 2026
Valutata 5 stelle su 5

Great customer service

Following an unforeseen challenge with my order delivery, Richard took it upon himself to arrange delivery directly from the supplier. Service above and beyond, and I was kept informed the whole way. Great service !

2 giugno 2026
Non scritta su invito

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