Hi chose these products as they looked great on line albeit at a premium price, they arrived quickly and had ongoing communication re delivery times from Sanctuary The products are in deed o... Leggi di più
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Great products, prices and communication from queries to dispatch. The delivery driver was really helpful too. Perhaps a phone call / message to give you a specific time slot would help but it di... Leggi di più
Very disappointing experience. I had a very small window in which to receive the goods, so I contacted the company in advance and timed my order based on the delivery timeframe they gave me. I... Leggi di più
The true definition of five star customer service !!! Big shout out to Matthew especially. On top of that, they stock a huge selection of brands and options - there's not much to fault them ✨️
Dettagli dell'azienda
- Negozio di forniture per il bagno
- anche in
- Negozio di porte per box doccia
- Negozio di specchi
- Ristrutturatore di bagni
Scritti dall'azienda
Sanctuary Bathrooms is not your normal Bathroom company. All of us here are passionate about providing our customers with the best service and prices we possibly can. Don't just take our word for it, why not have a read of just some of our testimonials from very satisfied customers. We are a family run, UK based, bathroom business with more than 25 years experience and many years as an established online bathrooms specialist, Sanctuary Bathrooms prides itself on offering a high standard of personalised customer service which is second to none. Sanctuary bathrooms specialise in the supply of high quality bathroom suites and quality items for your bathrooms. Our range includes freestanding baths, baths, bathroom furniture, shower enclosures, bathroom taps, basins, recess shower doors, shower trays, walk in showers and everything you need for the bathroom.
sanctuary-bathrooms.co.uk
Scritti dall'azienda
Informazioni di contatto
Units 5, 6 & 7 Evans Business Centre, LS12 2EP, Leeds, Regno Unito
- 0113 244 4400
- info@sanctuary-bathrooms.co.uk
- www.sanctuary-bathrooms.co.uk
4,4
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 27% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Vado Cameo Taps
Great range of products. There were discounts on the products I liked. Prompt delivery. Highly recommended.
12 giugno 2026
Risposta di Sanctuary Bathrooms
Good afternoon Madhan,
Thank you so much for your 5* review and for the great comments.
We are so glad that you liked the range of products, that the pricing was to your satisfaction, and that delivery was quick and swift. We try to provide a positive experience at every stage, as well as being competitive with our pricing, so we are glad all of this was to your liking.
Thank you so much again for your lovely comments.
Kind regards,
Mark
great product speedy delivery
The shower rail is great. It was easy to use the website, the information about the product was comprehensive and easy to understand, the product is great value for money, the delivery was very fast and easy to track. all in all a great experience
18 giugno 2026
Risposta di Sanctuary Bathrooms
Good afternoon Ioana,
Thank you so much for lovely comments and 5* review.
It is great to hear that you found our website easy to use, the information was useful and detailed, as well as the pricing and delivery also being great.
We try to provide a positive experience for customers from start to finish, ensuring as much information is provided and that everything runs smoothly from searching to delivery. We are glad to hear that this was the case with yourself.
Thank you again for your lovely comments and time taken to leave the review.
Kind regards,
Mark
Great supplier of bathroom products
Great supplier of bathroom products, wide range, competitive prices and super quick delivery
18 giugno 2026
Risposta di Sanctuary Bathrooms
Good afternoon Anita,
Thank you so much for your lovely comments and 5* review.
We are so glad to hear that your experience went smoothly, and was great from the products we offer and pricing, all the way to delivery.
Our ambition is always to provide the best possible experience to our customers as you mean so much to us - it's great that this was the case for you.
Thank you again for your lovely comments.
Kind regards,
Mark
Risposta di Sanctuary Bathrooms
Good afternoon,
Thank you so much for your great review and 5* rating.
We always want to provide the best possible experience and service to our customers, so it is fantastic to hear that this was the case for yourself!
Thanks again for your lovely comments.
Kind regards
Mark
Risposta di Sanctuary Bathrooms
Good afternoon Mike,
Thank you so much for your 5* review and accompanying positive comments.
It is fab to hear that everything was great in terms of the item and delivery, and it is really pleasing to hear this.
Thank you again for the time you spent leaving the review, and for your lovely comments.
Kind regards,
Mark
Very helpful, good service
They were happy to modify my order and then agreed to dispatch it in two stages as one item was not in stock.
Excellent service, many thanks
14 giugno 2026
Risposta di Sanctuary Bathrooms
Good afternoon David,
Thank you so much for your 5* review and positive comments about your experience when shopping with ourselves.
I am so glad to hear that you found our service to be excellent, despite the issue with stock in terms of the item. We do try to keep our website and information up-to-date but sadly suppliers do not always communicate this to us. Nevertheless, I am glad to hear that this was resolved and organised to avoid any issues.
Thank you again for your lovely comments and kind review.
Kind regards
Mark
Good product and price
Ordered a tap that was then delivered on time, well packaged and we were very happy with the quality for the price paid.
10 giugno 2026
Risposta di Sanctuary Bathrooms
Good afternoon,
Thank you so much for your 5* review and kind comments.
We are so glad to hear that you were very happy with the items ordered, and that it was delivered in a speedy and well-protected manner.
It is our priority to provide a great experience to customers from viewing the items to delivery, as well as being competitive on pricing so we are glad that this was the case.
Thanks again for your lovely comments.
Kind regards,
Mark
Excellent range of quality products…
Excellent range of quality products they were the best price I could find on the internet for Crosswater. Good delivery and they use DPD which is a big relief being one of the best courier companies you can use. All round great company. Plus I got 5% off their already reasonable prices so happy customer.
7 giugno 2026
Risposta di Sanctuary Bathrooms
Good afternoon Sean,
Thank you so much for your super comments and 5* review.
We are so glad that your experience of shopping with us was such a positive one. We try to be competitive on our pricing, and we also work with reputable delivery partners in order to ensure items arrive in a safe and protected manner knowing that they are both highly damageable, and that it is a big investment on your part too.
I am so glad that we left you feeling with such a great feeling and that we got your 5* review.
Thanks again for your time.
Kind regards
Mark
Crosswater bottle trap ordered
Crosswater bottle trap ordered. Good quality product. Delivered on time.
10 giugno 2026
Risposta di Sanctuary Bathrooms
Good afternoon Michelle,
Thank you so much for your lovely comments and 5* review.
It is great to hear that the item ordered was of a good quality and arrived in a quick timeframe.
It means a lot that we get 5* reviews, so thank you so much for taking the time to leave it.
Kind regards,
Mark
Found all of the items I needed at…
Found all of the items I needed at excellent prices. Delivery was super quick, as well. Thank you!
4 giugno 2026
I found what we needed very easily on…
I found what we needed very easily on the website. Ordering was simple and delivery was prompt. All in all an excellent service.
8 giugno 2026
Perfet thanks.
6 giugno 2026
When will I receive my delivery - nobody knows!
Sanctuary was late delivering my items. After chasing I was promised I would receive critical items of my order on 23/06/26, so bathroom installation could proceed as planned. However, nothing was delivered. Still waiting, bathroom installation is now being held up.
Sanctuary is very good at requesting feedback (received x3 e-mail prompts), but not so good at fulfilling orders!
Extremely disappointed. Will not use this company again.
22 maggio 2026
Excellent customer service
Excellent customer service! They are very responsive to queries and resolve my problems quickly.
3 giugno 2026
A quality driven retailer
Extensive ranges, carefully packed with fast, reliable delivery.
5 giugno 2026
great service and good prices
4 giugno 2026
High level and low level Burlington toilet purchase
Stunning toilets of which I bought twice. However, 2nd time arrived with no ornate support brackets. Appeared you have to purchase separately. Like first time toilet appearing with no loo seat again purchase separately .But while ordering 2nd time around I changed my mind about colour of hinge and loo seat handles ,from gold to chrome! While on phone to supplier he told me there is a 41 pounds price difference meaning they will refund me the money. Which was a good while ago. I reminded them while ordering brackets and that was a few weeks ago but not forthcoming as yet also wrote reminding of refund, he said it was in process. That was on 2nd June .That aside out standing product with amazing flush. Truly jaw dropping beautiful . That was the high level Burlington toilet . I've yet to have installed the low one. Claire Wilson . Douglas
22 maggio 2026
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