We’ve had a really positive experience with SalonSpy so far. Adam has been incredibly helpful and knowledgeable, and has made the whole process really straightforward. One of the things we’ve... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Salon Spy has helped us to grow as a business The feedback from customers is essential for development and improvement. Unlike google who let unsolicited review from unverified sources you know t... Leggi di più
Lovely salon to visit where I always get a great haircut from Filip master of the scissors.My hair always stays in shape until the next cut and still keeps it's shape and looks so good if I want to g... Leggi di più
Just been to Roland John in Warminster with my husband. This was a fantastic experience. We were isolated in a small, spotless room so we felt safe to enjoy complementary coffee. Amy, our hairdresser... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
salonspy is a verified review platform for hair & beauty salons / spa's. Seamless integrations with most leading salon software systems, provides an automated review capture system.
Informazioni di contatto
4 The Long Barn, LL145NS, Wrexham, Regno Unito
- support@salonspy.com
- www.salonspy.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A fantastic platform for review…
A fantastic platform for review gathering. Intuitive tools and easy to use.
Top service ,Salon Spy customer for over 10 years
I’ve used Salon Spy for over ten years, I highly recommend SS as a tool to gather data on an easy platform
I used it in staff reviews and mainly for client care information to make my business stronger
I love that the reviews can go over to Google and the AI function makes it super easy for me as I’m a busy salon owner
Highly recommend Salon Spy………one of the…
Highly recommend Salon Spy………one of the best investments we’ve made in helping potential new clients discover our salon and team ⭐️⭐️⭐️⭐️⭐️
5 star what more can I say
5 star what more can I say , everyone I have every had dealings with are so helpful and professional
Excellent company
Excellent company , that has transformed our online ratings. Always updating and improving the system . Excellent customer service 👏
SalonSpy
SalonSpy, honestly the best review system to link to your software, effortless works alongside Salon iQ. Great communication and always moving forward with exciting new features. Thanks for helping us grow SalonSpy 🩶
All day long 5 stars
All day long 5 stars
Brilliant service
And would thoroughly recommend it to all salons
Great service & seamless integration…
Great service & seamless integration with salon software, google & website so reviews are visible everywhere!!
The BEST!
We have been with Salon Spy around 2 years now ! I absolutely love what it has done for my business! I can’t thank them enough and only wish I had found them sooner!
Nikki Clifford - NJUK
Salonspy is a fantastic product
Salonspy is a fantastic product which makes it so easy to provide feedback. Adam and the team are also incredibly knowledgable about the industry and so helpful too.
Lovely salon to visit where I always…
Lovely salon to visit where I always get a great haircut from Filip master of the scissors.My hair always stays in shape until the next cut and still keeps it's shape and looks so good if I want to go somewhere special it's never a problem .I always receive lovely attention from the whole staff and really enjoy my visits.
Absolute pleasure to work with and highly effective
These guys really do understand the hair and beauty business and offer outstanding service. From onboarding to general day to day communications we can chat to real people and they're a pleasure to work with. No contracts, no small print, just an excellent platform which delivers everything we need for a UK wide chain of salons looking to manage our customer experience.

Risposta di salonspy.com
Salonspy is a fantastic platform
Salonspy is a fantastic platform, the information you get from the Dashboard really allows you to simply manage reviews and helps every aspect of the business

Risposta di salonspy.com
Adam is always there to help and offer…
Adam is always there to help and offer support.

Risposta di salonspy.com
Highly recommend Salon Spy to any…
Highly recommend Salon Spy to any salon! Significantly increased customer retention and attracted new guests & motivates team like nothing else. Private feedback super useful tool. And Adam & team are super responsive. Thank you guys! :)
@purehairspauk

Risposta di salonspy.com
Works super well!
Works super well! Really easy to use and it gives us exactly what we wanted. The dashboard is also laid out perfectly and everything feels very clean and smooth. Highly recommend.

Risposta di salonspy.com
Transformed our client reviews!
Salonspy has completely transformed the way we receive feedback on both our individual stylists and the whole salon experience. The amazing reviews have been an incredible motivator and incentive to keep our standards high, with private feedback on those with lower ratings providing an invaluable opportunity to improve and identify training needs. The campaign question allows us to monitor key upsells, whether it’s if the stylist recommended hair care, or offered colour services.
Along with connecting to google and seamlessly adding the reviews to our website showcasing verified appointments for genuine reviews, Salonspy has helped raise our profile and I’ve no doubt contributed to the increase in new clients across both GOLSON salons
Highly recommend
Support and information from salon spy has been fantastic. Always at the end of the phone should you have any queries. A great way to get client feedback after their visit to the salon.
Thanks SalonSpy
Since using SalonSpy we have noticed an increase in new clients finding us through Google after reading SalonSpy reviews and asking for a specific stylist. The data that they supply has generated a real appetite amongst the team to increase their own profile through the reviews and in turn increase revenue.
I really love using Salonspy
I really love using Salonspy, it has been a great asset to our whole salon experience. To have the people that have frequented our salon independently review us, I feel is a real benefit. Whether the critique is good, bad or indifferent it helps us to grow as a company. Salonspy also have an “Customer Care”award system every year after they have analysed your salons data. So you can get an award for the salon and your individual stylist/therapist based on performance.This again was brilliant for us as a company, plus our team morale. Would throughly recommend this system, every salon should use Salonspy.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
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Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







