salonspy.com Recensioni 

64
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

We’ve had a really positive experience with SalonSpy so far. Adam has been incredibly helpful and knowledgeable, and has made the whole process really straightforward. One of the things we’ve... Leggi di più

Valutata 5 stelle su 5

Salon Spy has helped us to grow as a business The feedback from customers is essential for development and improvement. Unlike google who let unsolicited review from unverified sources you know t... Leggi di più

Valutata 5 stelle su 5

Lovely salon to visit where I always get a great haircut from Filip master of the scissors.My hair always stays in shape until the next cut and still keeps it's shape and looks so good if I want to g... Leggi di più

Valutata 5 stelle su 5

Just been to Roland John in Warminster with my husband. This was a fantastic experience. We were isolated in a small, spotless room so we felt safe to enjoy complementary coffee. Amy, our hairdresser... Leggi di più

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salonspy is a verified review platform for hair & beauty salons / spa's. Seamless integrations with most leading salon software systems, provides an automated review capture system.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

64 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(64)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Top service ,Salon Spy customer for over 10 years

I’ve used Salon Spy for over ten years, I highly recommend SS as a tool to gather data on an easy platform
I used it in staff reviews and mainly for client care information to make my business stronger
I love that the reviews can go over to Google and the AI function makes it super easy for me as I’m a busy salon owner

25 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

SalonSpy

SalonSpy, honestly the best review system to link to your software, effortless works alongside Salon iQ. Great communication and always moving forward with exciting new features. Thanks for helping us grow SalonSpy 🩶

25 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

The BEST!

We have been with Salon Spy around 2 years now ! I absolutely love what it has done for my business! I can’t thank them enough and only wish I had found them sooner!

Nikki Clifford - NJUK

25 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Lovely salon to visit where I always…

Lovely salon to visit where I always get a great haircut from Filip master of the scissors.My hair always stays in shape until the next cut and still keeps it's shape and looks so good if I want to go somewhere special it's never a problem .I always receive lovely attention from the whole staff and really enjoy my visits.

25 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolute pleasure to work with and highly effective

These guys really do understand the hair and beauty business and offer outstanding service. From onboarding to general day to day communications we can chat to real people and they're a pleasure to work with. No contracts, no small print, just an excellent platform which delivers everything we need for a UK wide chain of salons looking to manage our customer experience.

20 novembre 2023
Non scritta su invito
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Risposta di salonspy.com

Thanks Jezz, this means a lot.

We've really enjoyed working with the whole Saks HQ team & the salon owners.

Glad our system is delivering for you.

Adam

Valutata 5 stelle su 5

Salonspy is a fantastic platform

Salonspy is a fantastic platform, the information you get from the Dashboard really allows you to simply manage reviews and helps every aspect of the business

17 maggio 2023
Non scritta su invito
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Risposta di salonspy.com

Thanks so much Anya. We've loved welcoming the Francesco Group onto salonspy.

Valutata 5 stelle su 5

Highly recommend Salon Spy to any…

Highly recommend Salon Spy to any salon! Significantly increased customer retention and attracted new guests & motivates team like nothing else. Private feedback super useful tool. And Adam & team are super responsive. Thank you guys! :)
@purehairspauk

15 maggio 2023
Non scritta su invito
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Risposta di salonspy.com

Thank you so much, Angela thats really appreciated.

All the things you mentioned above are the things that sit at the top of my priority list when we plan development, so that's great to hear

Thanks for being a loyal customer for so many years.

Adam

Valutata 5 stelle su 5

Works super well!

Works super well! Really easy to use and it gives us exactly what we wanted. The dashboard is also laid out perfectly and everything feels very clean and smooth. Highly recommend.

12 maggio 2023
Non scritta su invito
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Risposta di salonspy.com

Thanks Jodie! Your results from the free trail were some of the best we've seen. I look forward to working with Optima for the foreseeable :)

Adam

Valutata 5 stelle su 5

Transformed our client reviews!

Salonspy has completely transformed the way we receive feedback on both our individual stylists and the whole salon experience. The amazing reviews have been an incredible motivator and incentive to keep our standards high, with private feedback on those with lower ratings providing an invaluable opportunity to improve and identify training needs. The campaign question allows us to monitor key upsells, whether it’s if the stylist recommended hair care, or offered colour services.

Along with connecting to google and seamlessly adding the reviews to our website showcasing verified appointments for genuine reviews, Salonspy has helped raise our profile and I’ve no doubt contributed to the increase in new clients across both GOLSON salons

23 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

Support and information from salon spy has been fantastic. Always at the end of the phone should you have any queries. A great way to get client feedback after their visit to the salon.

8 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Thanks SalonSpy

Since using SalonSpy we have noticed an increase in new clients finding us through Google after reading SalonSpy reviews and asking for a specific stylist. The data that they supply has generated a real appetite amongst the team to increase their own profile through the reviews and in turn increase revenue.

4 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

I really love using Salonspy

I really love using Salonspy, it has been a great asset to our whole salon experience. To have the people that have frequented our salon independently review us, I feel is a real benefit. Whether the critique is good, bad or indifferent it helps us to grow as a company. Salonspy also have an “Customer Care”award system every year after they have analysed your salons data. So you can get an award for the salon and your individual stylist/therapist based on performance.This again was brilliant for us as a company, plus our team morale. Would throughly recommend this system, every salon should use Salonspy.

31 ottobre 2022
Non scritta su invito

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