We’ve had a really positive experience with SalonSpy so far. Adam has been incredibly helpful and knowledgeable, and has made the whole process really straightforward. One of the things we’ve... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Salon Spy has helped us to grow as a business The feedback from customers is essential for development and improvement. Unlike google who let unsolicited review from unverified sources you know t... Leggi di più
Lovely salon to visit where I always get a great haircut from Filip master of the scissors.My hair always stays in shape until the next cut and still keeps it's shape and looks so good if I want to g... Leggi di più
Just been to Roland John in Warminster with my husband. This was a fantastic experience. We were isolated in a small, spotless room so we felt safe to enjoy complementary coffee. Amy, our hairdresser... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
salonspy is a verified review platform for hair & beauty salons / spa's. Seamless integrations with most leading salon software systems, provides an automated review capture system.
Informazioni di contatto
4 The Long Barn, LL145NS, Wrexham, Regno Unito
- support@salonspy.com
- www.salonspy.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A really positive experience…
We’ve had a really positive experience with SalonSpy so far. Adam has been incredibly helpful and knowledgeable, and has made the whole process really straightforward.
One of the things we’ve found most useful is being able to dive deeper into our reviews and get a better understanding of client feedback. We also really like that we can set our own KPI question, so the feedback is more relevant to our salon and what we want to measure.
We were initially a little worried that using SalonSpy might mean we received fewer Google reviews, but it has actually encouraged clients to refresh their older Google reviews too, which has been a real bonus.
Overall, we’ve found SalonSpy really useful and Adam has been great to work with.
Does exactly what it says on the tin
Does exactly what it says on the tin - efficient and smart
Brilliant experience
Brilliant experience. Simple but cleaver concept. Adam was friendly and supportive. Im really happy and excited going forward. Thank you, Emma.
Today I had my colour done at the Ayr…
Today I had my colour done at the Ayr campus, and I love the colour. I especially like the fact that the teachers are there to teach the students and give them tuition all the way, which made me feel more confident and heard, as mostly all salons have hairdressers renting chairs, with no accountability to the head stylist.
Also, the prices are very low and affordable.
I highly recommend.
There is so much to salon spy
There is so much to salon spy. Boosts income through new client recruitment, it helps you understand what’s going well and not so well and engages the team. It’s excellent. 👍
Had a fabulous haicut
Had a fabulous haircut by sinead at 1302 hair salon lindsayfiels east Kilbride knew exactly what I needed would definitely recommend hair salon and stylist
ger robinson
Ger robinson is the best hair salon in limerick they are lovely and kind
An Outstanding Company
An Outstanding Company - they go above and beyond to make sure everything is perfect and listen to all feedback. The reviews on our site are already converting customers. If you haven't got this prodect then you should have.
the best investment in our team + future guests
We're blown away. With salonspy we've just switched on this amazing resource for our salon group.
The positive feedback from our guests gives our team the biggest boost and spreads the word on their character and skill to future guests. These verified reviews are filled with heart felt words and insights that say more about our team than any bio ever could.
And the private feedback? It's essential to for us to iron out any glitches to ensure we continue to grow and evolve as a team delivering the very best.
Thank you salonspy.
Always a great experience at Serenity…
Always a great experience at Serenity Hastings. Abbie is a brilliant stylist, I trust her totally. Everyone at the salon is very friendly and welcoming, a joy to visit.
Louise at avant garde harlow today…
Louise at avant garde harlow today 28th was perfect. Felt at ease comfortable relaxed she took her rime was gentle ,and took her time very happy don't leave louise x
They only publish good reviews
They only publish good reviews.
And pre-empting the response given to others: The website doesn't say you need to register and I didn't get any follow up emails in my inbox or junk folder asking me to register. In fact the email address isn't even a mandatory field, so this excuse doesn't even make sense.

Risposta di salonspy.com
Great system
The Salon Spy system has been a fantastic tool to allow gaining reviews easier and professionally while enabling us to give feedback for us to pass on to our staff. Nice and simple to use for us and clients leaving reviews, saves so much time.
A great company to work with that helps…
A great company to work with that helps built trust in my salon!
They make it really easy for clients to review their experience and help to build a repuation that is important when trying to keep clients and seek new ones. They are helpful, easy to use and cost effective.
Genuine Reviews for the salon and the customer
To know that each review is written by a genuine individual who has had a personal experience with the business is revolutionary. It means that we can analyse and improve our service levels based on real, verified information and in turn our customers can make well informed judgements when choosing their salons. Great work Salon Spy
Always great to see all our reviews…
Always great to see all our reviews direct to our email .
Salon Spy has helped us to grow as a…
Salon Spy has helped us to grow as a business
The feedback from customers is essential for development and improvement. Unlike google who let unsolicited review from unverified sources you know that the feedback is genuine and from real clients.
It also excites staff and gives them a feel good factor from a great review.
10/10
Great company
Great company! Great staff and the whole platform is brilliant, we find it really helpful to give clients a dedicated place to leave a review that others can see, great team engagement too with the Team and Salon awards and emails. Overall, we would highly recommend Salonspy!
A great company and a fantastic way to collect your reviews
A fantastic way to collect your reviews, it's easy to use, well-priced, and made for the hairdresser who wants to level up their ratings. All reviews are authenticated and trustworthy.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







