Rule 28 Recensioni 

Easy ordering and delivered on time.

Gloves are comfy , look great. Happy with my purchase.

Great Aero Socks
Good length and comfortable fit. I'll probably use them as my everyday socks in future.

Great quality kit, accurate size guide, useful follow up advice eg on garment care

Better 'adhesive' sock tops compared to previous model

Great Kit Fast and comfortable! Wonderful personal service too. What's not to like.

Love the shirt. Great fit. Wife even likes it.

Great service and top quality products from Rule 28. I dont compete but just want to go faster and be comfortable. And look good of course. R28 ticks all the boxes. Ive had bib shorts, aero socks, overshoes and mitts. All of them fit and feel great. The delivery is always super quick which is great when you want your shiny new kit straight away. The price is also incredible for the performance you get. Ive had a load of other brand stuff and R28 is way up there in terms of quality. I’ve already got friends and brother on to them and they all give the same positive feedback.

Extremely professional and responded to my emails very promptly. Nothing but great things to say about the overall experience!!

It’s all good, confortable, great to wear, they don’t fall like full aero ones.
Just one thing is the packaging can be improved to avoid destroying them just by separate them off…

Firstly Great service and communication -
As an avid timetrialler , I was looking for a skinsuit replacement, having tried many different brands previously.
Spoke with Sam about the diff skin suits they have to offer. A day later my new Rule28 ss arrived , following a test lovely fit no ripples or rise up the leg and not long for my arm. Quality! and a PB with its first outing super quick
Thanks to Sam and team, 1st class service and recommended if you want to go quicker !

Ordered 2 pairs of Aero socks from Rule 28 - shipping never arrived in Japan, when I reach out to the Customer Services team, my emails are just ignored.

So, no product received, and no refund provided. Your company offers the method of shipment, responsibility to deliver the product is on the supplier.

At least have the decency to answer the emails.......

ok only got the over shoes but the high prices for stuff made in china and the claims of how they will improve you are done in a wind tunnel and when i unsubscribe the message under was so you want to be second will with that response i would not recommend you
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While their products are great I cannot get in contact with customer support.

After wearing their neo aero socks twice the socks got damaged while just taking them off carefully. I've tried to contact their email, and through their website and have gotten no response unfortunately.

Just a confirmation email that you've received my message through the website or via email would've made a world of difference, right now it feels like I've just been let out to dry.

EDIT: rule28 has responded saying they've not received my email as they had some problem with their mail service, and I have sent the email again

In my experience products fit poorly. Also received a speedsuit with a lot of marks on it. I tried it on away to see if it fits and then stuggled to get a refund as they claimed I marked the suit. Don't try anything on if it has marks! Once the refund was agreed I had to keep chasing for it. Customer service was poor considering the price of the goods.

🚀 Speedy delivery of super speedy kit! 🚀

I've been a long time user of Rule28 products and although there have been some elements of kit that have not worked as well (old socks didn't used to grip my legs well) the feedback from customers appears to have been taken onboard really well! The new socks stay up my legs really well and I'm thoroughly impressed with the new Ultra Bib shorts! The seam can catch the saddle slightly, but has only left some superficial marks and not impacted the performance of them. They are still the most comfortable bib shorts I've used having gone through many pairs over the years

Socks not fit for purpose, elastic is rubbish and runs down. They would only refund if I paid for return postage, despite it being a flaw with their product. Bought new pair from spatz, much better.

DO NOT ORDER FROM THIS COMPANY IF YOU ARE IN EUROPE!! As other reviewers have noted (the review by Maximilian dated Feb 23, 2024 is a perfect example), Rule 28 is not capable of managing shipments to Europe. To begin with, the 3-7 day delivery delay indicated on their website is a dream, or based on my interactions with their « customer service » an outright lie used to entice customers. The policy of this company is to charge you immediately for a product, and then if there is an issue, they immediately shift responsibility to the customer. The company simply refuses to take responsibility for issues that are clearly theirs to manage.

Unless you want to spend money on an item that you may never receive, do not order from Rule 28.

No surprise that this company in its reply to my complaint has once again tried to shift responsibility to the customer. Their claim that customs are waiting for information from me is an outright lie. The last shipping update that provides any detail as to the reason of the delay states clearly that their is an invoice missing from the sender. In addition, the order has a pre-tax value of less than 150 euros, making the company's response completely invalide.

Super happy with Rule28's aero socks & overshoes and the excellent customer service from Sam. A real pleasure dealing with them, and I really appreciate Sam's responsiveness if there is an issue or question with anything.