Red Rock Estate & Property Management Recensioni 

361
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Stacy Head has been managing my account for many years and is always helpful and super fast to respond, she helps to provide any documents I need and offers really good customer service. It’s nice to... Leggi di più

Valutata 5 stelle su 5

I have always found Stacy Head helpful, approachable and friendly. She is efficient and fast in helping me and putting my mind at ease. Very valuable member of the Red Rock team.

Valutata 5 stelle su 5

My experience with Red Rock has been positive. In particular, as I deal with the finance people, it is Stacy and Chloe that stand out as highly professional and knowledgeable. Their attitude is also t... Leggi di più

Valutata 5 stelle su 5

For the last 18 years rrpm has provided an exceptional service to my property and still is. I would always highly recommend them.

Dettagli dell'azienda

  1. Azienda per la gestione delle proprietà immobiliari

Scritti dall'azienda

Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

361 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 69% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(361)

113 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Communal Areas

I am a tradesman and I have now dealt with this management company for 3 separate jobs, very easy to work with, communication is on point and planning of jobs in and around communal/tenanted areas have been very easy! I deal with Ellie mostly and she has been very helpful with everything! I will definitely recommend them as a management company myself.

28 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Red Rock and Stacy Head - Very Happy!

We own a couple of apartments that are under Red Rock's management in Windsor, UK. I have been communicating with Stacy Head who has been incredibly helpful, organized and prompt in all of my dealings with the company so far. It has been an absolute pleasure so far, long may it continue!!

15 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible management service

Terrible management service, particularly Leonie who has ignored emails for months upon months.

10 luglio 2025
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Logo di Red Rock Estate & Property Management

Risposta di Red Rock Estate & Property Management

Dear None,
Please can you contact me so that I can understand the issues please?
Adrian property@rrpm.co.uk

Valutata 5 stelle su 5

A positive outcome to my dilema…

I phoned in a bit of a panic to ask for a document for my tax which had to be done today. I spoke with Beverley Barnard who was polite helpful and very quick to send me what I needed.

An absolute PLEASURE to deal with her!! Thank you Beverely!!

8 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service and help from Stacey Head at Red Rock Property Magement

Great customer service and help from Stacey Head at Red Rock Property Management providing empathy and understanding for our situation and always helping and getting back to us quickly.

I also have to say that we've noticed a huge improvement compared to our last property management company since Red Rock have taken over, they have already in the short time made a number of improvements for our building and provided fantastic customer service where as the previous company was absolutely awful, had really rude staff that spoke to the lease holders so badly and never made any improvements, would just increase our service charge for no reason.
Thanks again Stacey and the property management team at Red Rock for Edinburgh House, all your work to improve things is really showing and appreciated!

3 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Stacey Head at Red Rock property has…

Stacey Head at Red Rock property has been very helpful to me with all my enquiries. She always responds straight away and has all the correct information. Nothing is too much trouble and she is always so pleasant and willing to help. For such a large company this really is wonderful customer service and like a bespoke personal service really.

1 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Beverly - Helpful, Clear

Beverly was very helpful and polite in changing surname registered. Was clear on what documents were needed, and fast responses via email.

25 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Quick ,polite and professional!

I made a telephone call to Red Rock which was picked up by Beverly Barnard . She was very polite extremely efficient and sorted out my query in a matter of minutes !! A real credit to the team and a great ambassador for your company ...thank-you again!

24 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Very Professional and Helpful

Ania has been extremely helpful and informative. She responds quickly to emails and has resolved all issues promptly and professionally. A credit to the company.

19 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Account sorting

I’ve been dealing with Stacy for
sometime, and she’s always shown a high level of efficiency, kindness and understanding. I’m very impressed and grateful to her. A true professional!

16 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Customers First!

I have been dealing with RREPM for many years and find them to be completely customer orientated. They always try and accommodate my requests if they can and I appreciate them so much, especially the Credit Control department which is much appreciated! Highly recommend!

6 giugno 2025
Non scritta su invito

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