Stacy Head has been managing my account for many years and is always helpful and super fast to respond, she helps to provide any documents I need and offers really good customer service. It’s nice to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have always found Stacy Head helpful, approachable and friendly. She is efficient and fast in helping me and putting my mind at ease. Very valuable member of the Red Rock team.
My experience with Red Rock has been positive. In particular, as I deal with the finance people, it is Stacy and Chloe that stand out as highly professional and knowledgeable. Their attitude is also t... Leggi di più
For the last 18 years rrpm has provided an exceptional service to my property and still is. I would always highly recommend them.
Dettagli dell'azienda
Scritti dall'azienda
Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009
Informazioni di contatto
Red Rock House, CO16 0AT, Essex, Regno Unito
- 03331235670
- enquiries@rrpm.co.uk
- www.rrpm.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 69% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Communal Areas
I am a tradesman and I have now dealt with this management company for 3 separate jobs, very easy to work with, communication is on point and planning of jobs in and around communal/tenanted areas have been very easy! I deal with Ellie mostly and she has been very helpful with everything! I will definitely recommend them as a management company myself.
Excellent service from Beverley Barnard
Beverley Barnard has been very helpful, and efficient She kindly dealt with our requests promptly. It makes a huge difference to work with people who are professional and have good manners. We are thankful
Very professional
Very professional, informative and helpful.
Thank you
Stacy Head has been very helpful
Stacy Head has been very helpful over a number of years at Red Rock. Always deal with requests or queries in a professional manner.
Red Rock and Stacy Head - Very Happy!
We own a couple of apartments that are under Red Rock's management in Windsor, UK. I have been communicating with Stacy Head who has been incredibly helpful, organized and prompt in all of my dealings with the company so far. It has been an absolute pleasure so far, long may it continue!!
Terrible management service
Terrible management service, particularly Leonie who has ignored emails for months upon months.

Risposta di Red Rock Estate & Property Management
A positive outcome to my dilema…
I phoned in a bit of a panic to ask for a document for my tax which had to be done today. I spoke with Beverley Barnard who was polite helpful and very quick to send me what I needed.
An absolute PLEASURE to deal with her!! Thank you Beverely!!
Great customer service and help from Stacey Head at Red Rock Property Magement
Great customer service and help from Stacey Head at Red Rock Property Management providing empathy and understanding for our situation and always helping and getting back to us quickly.
I also have to say that we've noticed a huge improvement compared to our last property management company since Red Rock have taken over, they have already in the short time made a number of improvements for our building and provided fantastic customer service where as the previous company was absolutely awful, had really rude staff that spoke to the lease holders so badly and never made any improvements, would just increase our service charge for no reason.
Thanks again Stacey and the property management team at Red Rock for Edinburgh House, all your work to improve things is really showing and appreciated!
Stacy Head was extremely helpful and…
Stacy Head was extremely helpful and responded to me straight away always on hand to help x
Stacey Head at Red Rock property has…
Stacey Head at Red Rock property has been very helpful to me with all my enquiries. She always responds straight away and has all the correct information. Nothing is too much trouble and she is always so pleasant and willing to help. For such a large company this really is wonderful customer service and like a bespoke personal service really.
I received great service from Stacy…
I received great service from Stacy Head.
She is a credit to your team.
Jane and Ania have been excellent with…
Jane and Ania have been excellent with the queries from our sale!
Stacey answered my question in a timely…
Stacey answered my question in a timely professional manner .
Thanks
Beverly - Helpful, Clear
Beverly was very helpful and polite in changing surname registered. Was clear on what documents were needed, and fast responses via email.
Quick ,polite and professional!
I made a telephone call to Red Rock which was picked up by Beverly Barnard . She was very polite extremely efficient and sorted out my query in a matter of minutes !! A real credit to the team and a great ambassador for your company ...thank-you again!
Straight forward polite and prompt
Stacy promptly emailed my account transaction for past 18months and arranged a phone call from another member of her team
I was trying to make sense of my…
I was trying to make sense of my situation and Stacy from credit control was very helpful .
My situation was clarified and I was able to move forward.
Very Professional and Helpful
Ania has been extremely helpful and informative. She responds quickly to emails and has resolved all issues promptly and professionally. A credit to the company.
Account sorting
I’ve been dealing with Stacy for
sometime, and she’s always shown a high level of efficiency, kindness and understanding. I’m very impressed and grateful to her. A true professional!
Customers First!
I have been dealing with RREPM for many years and find them to be completely customer orientated. They always try and accommodate my requests if they can and I appreciate them so much, especially the Credit Control department which is much appreciated! Highly recommend!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







