Roomzzz Aparthotel Recensioni 

107
•
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

My experience was brilliant. The rooms were very spacious, modern and equipped with everything I could possibly need! The location was fantastic, in the city centre right by Chinatown so lots t... Leggi di più

Valutata 5 stelle su 5

We have stayed at York which was well located, decent car park and pleasant room wch had been upgraded. Usual handy facilities including microwave, fridge, plates and cutlery. We've also stayed at Ch... Leggi di più

Valutata 5 stelle su 5

Booked last minute for our family of four. The Leeds Swinegate was clean, easy to book and was just what we needed. A little unusual having remote staff, but worked really well and was actually muc... Leggi di più

Valutata 2 stelle su 5

Roomzzz Corn Exchange Manchester apartments are far too small for what they cost. Superficially cleaned, carpets never shampooed judging by their appearance. It's like walking on a dirty street. Co... Leggi di più

Dettagli dell'azienda

  1. Hotel per famiglie
  2. anche in
  3. Albergo di lusso
  4. Alloggio completo di servizi
  5. Hotel
  6. Hotel per soggiorni prolungati

Scritti dall'azienda

At Roomzzz, we do things a little differently. We combine the space and comfort of a serviced apartment with the style and convenience of a boutique hotel. Whether you're travelling for work, exploring a new city, relocating, or just taking some time out, we’ve created a place where you can truly feel at home. You’ll find our aparthotels in some of the UK’s best loved cities — including Chester, Edinburgh, Leeds, London, Manchester, Newcastle, Nottingham and York. Each location is carefully chosen to put you right where you want to be... close to the action. Every apartment has everything you need - a fully equipped kitchen, spacious living areas, fast Wi-Fi, and all the little touches that help you settle in. Stay for a night or stay for a year it’s your space, your way. We’re here for families, business travellers, adventurers, and anyone who prefers a bit more freedom when they travel. With Roomzzz, there’s no need to compromise, just Room to Be Yourself.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

107 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(107)

10 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Leeds city west-dated run down

If the staff hadn’t been so helpful it would have been 1 star. Having stayed in roomzzz before elsewhere I was expecting the stylish/luxurious etc as advertised. It wasn’t, they don’t seem to have a standard across the bored which is a shame because it really is going to put me off future bookings as I won’t be able to say what quality we will be getting. Dated, run down, kitchen units all discoloured, bathroom all marked, tile grout BLACK, TV tiny and OLD. Just not the modern sleek stay I am used to from
Roomzzz. Could literaly hear ever single thing from our floor above and below. Felt less hip home from home more budget hostel. Whole place was shabby.

16 giugno 2021
Non scritta su invito
Logo di Roomzzz Aparthotel

Risposta di Roomzzz Aparthotel

Hi
I am really sorry to hear that your recent stay with us didn't live up to your expectations, Leeds city west is one of the first Aparthotels that we opened and we are currently working on a programme to revitalise the Apartments to bring them up to the same standard as some of our newer properties, We pride ourselves on offering well designed Apartments in fantastic locations and I am sorry that on this occasion we didn't meet your requirements, I will ensure that your feedback is used constructively to help us improve going forward.

Kind regards
The Roomzzz Team

Valutata 5 stelle su 5

Roomzzz Newcastle

What an amazing stay we had at the roomzzz in Newcastle. The room was immaculately clean and utterly faultless in every way. Free tea and coffee and a great grab to go breakfast offered also. The only slight issue we had that the air con was stuck on the heating setting however once we spoke to reception they upgraded us to such a beautiful room in turn. Totally minor though in comparison to how brilliant our stay was. Honestly couldn’t fault this hotel, the staff, the cleanliness of the hotel and the location. An utterly fantastic stay and cannot wait to come again! Thank you again for everything :)

30 maggio 2021
Non scritta su invito
Logo di Roomzzz Aparthotel

Risposta di Roomzzz Aparthotel

Hi Ainsley

Thanks so much for your positive review, We are really glad that you enjoyed your stay with us, As the building is fairly new we did have a few teething troubles with the Aircon system however we have now dealt with this, Thanks for your understanding on this matter.
We look forward to welcoming you back to Roomzzz

Valutata 1 stelle su 5

TERRIBLE CUSTOMER SERVICE - DON'T WASTE YOUR TIME & MONEY

I had booked a grande apartment to celebrate my boyfriends birthday with a weekend get away in Manchester. Unfortunately he fell very ill during the week leading up to the stay. On Wednesday night I called the hotel to inform them of the situation and that we would not be able to make it on the Saturday. They have the rudest staff I have ever come across in my life and certainly aren't out to welcome guests or offer any acceptable level of customer care. I was told by explicitly by Expedia that they would be able to move the booking Wednesday night they just needed to confirm this with Roomzzz and get back to me. I had booked through Expedia and because of this they weren't interested in helping me in the slightest. A member of their reservations team even told me that if I had booked with them direct she would have moved the reservation but because it wasn't booked direct she wasn't willing to move it - This was on Friday evening, Appalling!!

The worst 'customer service' I have ever received in my life. I strongly advise you to STAY AWAY from this shambolic hotel and spend your money elsewhere. Its a complete waste of time and the STAFF ARE RUDE AND UNHELPFUL!

23 ottobre 2017
Non scritta su invito
Valutata 5 stelle su 5

Wonderful

This is the best hotel i have ever stayed in.

Me and my boyfriend went to a Christmas party in Leeds and stayed in Roomzzz Leeds city west and it was perfect. You have everything you need. IT IS LIKE A HOME AWAY FROM HOME. Perfect for all the family or just a romantic weekend away. We loved it.

The beds are so comfy you don't want to go home.

Will defo be staying again in 2017 :)

22 dicembre 2016
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più