Romans - Swindon Recensioni 

133
TrustScore 4.5 su 5

4,5

Aiken Road 27, SN25 1UH Swindon, England, GB


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Valutata 1 stelle su 5

I rented with Romans once and never will again. They were nice and helpful to get me moved in then when I moved out tried to scam me out of my deposit with made up cleaning fees. They were r... Leggi di più

Valutata 5 stelle su 5

I cannot thank Romans Estate Agents enough! Everything from start to finish was professional, friendly and fantastic, Amanda & Holly have been nothing but amazing! We cannot wait to live many happy y... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have used Romans, formerly Dewhurst, since buying our rental property 8 years ago. In that time Christine Lancaster has excelled in looking after ourselves and our tenants with efficiency, court... Leggi di più

Valutata 5 stelle su 5

Jade has made what could have been a difficult rental period so much easier to handle and we are very impressed with her forward thinking and enthusiasm. Always felt she had my best interest at heart... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Investimenti immobiliari
  3. Perito valutatore immobiliare
  4. Perito immobiliare

Informazioni su Romans - Swindon

Scritti dall'azienda

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Scritti dall'azienda

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Informazioni di contatto

  • Aiken Road 27, SN25 1UH, Swindon, England, Regno Unito

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,5

Eccellente

TrustScore 4.5 su 5

133 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(133)

162 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Excellent service, smooth process

22 marzo 2025
Non scritta su invito
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Risposta di Romans - Swindon

Dear Iyanuoluwa

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Amanda Force-Jones has dealt with us…

Amanda Force-Jones has dealt with us all through the process of finding a property and helped with everything to ensure a smooth and easy move - in. She’s been ever so helpful and lovely, and easy to reach out to.

13 marzo 2025
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Risposta di Romans - Swindon

Dear Sadie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

We reported a problem for the attention…

We reported a problem for the attention of Naomi Hamilton on the evening of 27th Feb with the ground floor cloakroom wc, the siphon wasn’t working properly and a plumber arrived mid morning 28th and replaced
it. You can’t ask for a better service than that!

28 febbraio 2025
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Dear Peter
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Naomi a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Jade Small

Jade has made what could have been a difficult rental period so much easier to handle and we are very impressed with her forward thinking and enthusiasm. Always felt she had my best interest at heart and nothing was ever too much for her to work through. Romans are very lucky to have such a wonderful member of staff.

26 febbraio 2025
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Risposta di Romans - Swindon

Dear Pippa

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Jade a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Jordan and Jake were very helpful and…

Jordan and Jake were very helpful and alway easy to reach out to.
The whole process of purchasing my house was very easy and it didn’t took a very long time. I would definitely recommend them and if I need to sell or purchase I will definitely contact them.

20 dicembre 2024
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Risposta di Romans - Swindon

Dear Alex
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Jake and Jordan a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Excellent service

We have had the pleasure both of letting and then selling our property through Romans - and the service we have had on both counts has been exemplary.
Christine and her lettings team were absolutely meticulous in handling the various ‘housekeeping’ issues which arose when we were renting out our house.
When the time came to sell, Alice and Jordan on the estate agency side of the business were most professional and helpful and, at all times, on top of the whole process of managing the sale.
We remain extremely grateful to them for the excellent service we received.

28 ottobre 2024
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Dear Julie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Christine, Jordan, Alice and their teams a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Amanda is the best.

Amanda is the best.
She is very kind and gentle and nevermind the recurrent emails from the tenant and always has an answer or will get you one. I hope I can make my first move-in with her kind assistance.

Wish you all the best Amanda.

6 novembre 2024
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Dear Ameer
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Amanda have been very professional and…

Amanda have been very professional and helpful in her approach and services!
That's the driving force for me, then the property viewing was timely, thorough with lots of options and details discussed with Mark.
I loved the professionalism from these two, Romans must be proud to have them.

4 novembre 2024
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Dear Kenneth

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda & Mark a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Amanda from the Tawhill office in…

Amanda from the Tawhill office in Swindon was my first point of contact when applying to rent a property...she was very helpfull and prompt with her actions. Highly recommeded person to deal with. Well done Amanda...

1 novembre 2024
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Dear Paul

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

They are patient and attentive

They are patient and attentive. I highly recommend them.

28 ottobre 2024
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Dear Rodrigo

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Mark Davidson at Romans was very…

Mark Davidson at Romans was very helpful when finding a new tenant for one of our properties, he did a similarly good job earlier in the year at another property and I'm pleased to say everything has gone smoothly. We let several properties with Romans and I'm always pleased when Mark is involved.

14 ottobre 2024
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Dear Robin

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Mark a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Jade has been instrumental in resolving…

Jade has been instrumental in resolving certain issues with our departure from the Roman group. What a pleasant, helpful and caring individual - a credit to herself firstly and then the company- Romans is very fortunate to have an employee of her calibre!

17 settembre 2024
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Dear Customer 17

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Jade a 5 star rating!

Many thanks
Customer Care Team

Valutata 1 stelle su 5

Swindon Taw Hill Branch

Swindon Taw Hill Branch, Very unprofessional, rented from them for 13 years (doesn’t mean anything) bad mouth the landlord saying how tight he is and will not pay for repairs, give you two months notice and when you call to say it might be a few days more until we can move out told they will take legal action, nothing else not oh sorry we can’t do that, just straight to we will take legal action, then a few days before you move out email you (no phone call) to say they can’t take the property back on the date they said they could? Given a new date by email (no phone call) waiting for a time, no time given then told to drop the keys at the agent at my earliest convenience (was not told this is how it works) drop the keys off to a young lad and then signed a post it note to confirm I have returned to keys, staff turn over is unreal but says a lot I wouldn’t want to work for there either and learn quickly to be a keyboard warrior, good luck to all the landlords that let them rent there properties for them

9 settembre 2024
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Risposta di Romans - Swindon

Dear Sarah

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Valutata 5 stelle su 5

Easy first time purchase

Made the purchasing process very easy for a first time buyer. Easy and friendly to chat to and no such thing as a silly question!

6 settembre 2024
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Dear David Walsh

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Amazing experience

Amanda and the Team were very swift, professional and helpful during the entire process.

Thank you

25 luglio 2024
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Risposta di Romans - Swindon

Dear Adedeji

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Amanda and the team a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Fantastic Customer Service

We were the buyers so technically not the client but Romans made buying a house the best experience it could possibly be. We took their advice on having a mortgage advisor, Morgan who was brilliant and was available even on his day off to answer my questions. Catherine our move manager was absolutely on it and made the whole process so much easier. They really do offer a 5 star service and I would have no hesitation in using them again in the future. Well Done.

31 luglio 2024
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Risposta di Romans - Swindon

Dear Lorraine

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Morgan and Catherine a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

A joy to witness such passion

A joy to witness such passion, dedication and interest in providing a valuation and then the sale of my property. A fantastic set of photos and I’m excited to see what the future holds.

8 luglio 2024
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Risposta di Romans - Swindon

Dear Carol

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

The whole process was smooth

The whole process was smooth
The initial contact, the viewing, the checks and the moving. Mark and Lorraine were very helpful and made everything easier.
Would strongly recommend using Romans any day

20 giugno 2024
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Dear Bridget Zhakata

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Romans are so helpful

Romans letting agency have been really great and understanding and kept me updated everyday on the progress of our application- Jenna showed us around and she was very friendly and helpful. Amanda has also been so prompt with replies. Highly recommend

9 luglio 2024
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Risposta di Romans - Swindon

Dear Rubiya

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Jenna and Amanda a 5 star rating!

Many thanks
Customer Care Team

Valutata 5 stelle su 5

Thank you Katie Page and Catherine…


Thank you Katie Page and Catherine McNicholas!

We bought our first house through Romans. Since this was our first purchase, we had no idea of how things work out till completion date. Through this difficult process Katie Page and Catherine were very helpful, supportive and made us understand every step during the process.
We’ve finally completed on our purchase in a set time. You guys manage to get us to completion in the time frame we agreed to. I have nothing but good things to say, that we were in good hands, and we appreciate to all team specially to Katie Page and Catherine they were exceptional. It was a challenging chain, but they were brilliant in resolving all issues and communicating effectively with us. It’s one of the most stressful times and they both did their best to be as reassuring and understanding as possible. Massive thanks to them both as we really couldn’t have done it without them and we would highly recommend Romans Solicitors and their services! Thanks again for all your hard work!

27 giugno 2024
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Risposta di Romans - Swindon

Dear Maria

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Katie and Catherine a 5 star rating!

Many thanks
Customer Care Team

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