Romans - Staines Recensioni 15

TrustScore 4.5 su 5

4,5

4-8 Kingston Road, TW18 4LG Staines, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Jessica Phillips is a brilliant property manager, she has been managing my property for quite a while now and always shows a high degree of competence, courtesy and efficiency. I highly recommend her,... Leggi di più

Valutata 5 stelle su 5

Been a client with Romans for the third year now and they have always been wonderful with their customer service may it be Maint., Property manager or admin staff. Dealing with Jessica Philips our Pr... Leggi di più

Valutata 5 stelle su 5

We received an amazing service from Yas, Jon and Ammar who dealt with our property purchase. They were very professional,ready to help and were able to update us with what was going on with the other... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I want to acknowledge the service we receive from Jess in managing our property. Super responsive, attentive and with great knowledge of her job and the management side of property lettings. She is... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Investimenti immobiliari
  3. Perito valutatore immobiliare
  4. Perito immobiliare

Informazioni su Romans - Staines

Scritti dall'azienda

Established in 1987, Romans is one of the South East’s largest property groups specialising in lettings, sales, and property investment.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Romans customers can get everything they need under one roof.

Book free sales valuation
Book free rental valuation

Your local property experts

Scritti dall'azienda

Whether you're looking to sell or let your home, our teams are on hand to help.

From start to finish, we cover all aspects of your property journey with our full range of services.

No matter your property goals, we work tirelessly to achieve them

From the very first day we opened as a single branch in 1987, Romans has continually evolved to meet the changing needs of our customers, and today, we’re here to help with every aspect of your property journey.

Informazioni di contatto

  • 4-8 Kingston Road, TW18 4LG, Staines, Regno Unito

Genuinely local, truly expert

For expert advice from professionals, speak to us today.

4,5

Eccellente

TrustScore 4.5 su 5

15 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Jessica Phillips - Property Management Excellence

Jessica Phillips is a brilliant property manager, she has been managing my property for quite a while now and always shows a high degree of competence, courtesy and efficiency. I highly recommend her, Romans have done themselves a lot of good having her as part of their staff.

24 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Jessica Philips - Delivering Exceptional Customer Service

Been a client with Romans for the third year now and they have always been wonderful with their customer service may it be Maint., Property manager or admin staff.
Dealing with Jessica Philips our Property Manager for a while now and she has been amazing. She always delivers and is very reliable. Has exceptional customer service qualities. Very swift with her replies and accommodating to our requests. She provides high quality service, is responsive and friendly. I highly recommend this real estate property management to those who want smooth transactions.Wonderful management. Very communicative and patient with customers as well as quick to fix any issues you may have with the property you rent.

5 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing Team

Jessica and team are amazing. Always very helpful and proactive.

28 marzo 2023
Non scritta su invito
Logo di Romans  - Staines

Risposta di Romans - Staines

Dear Alison

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Very helpful and always trying to…

Very helpful and always trying to assist me with my property. Proactive and problem solving.

9 marzo 2023
Non scritta su invito
Logo di Romans  - Staines

Risposta di Romans - Staines

Dear Phil

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Great support from Jessica and team

Great support from Jessica and team. We always received very fast and helpful responses to anything needed, and a great deal of support dealing with a difficult tenant. Thank you!

9 marzo 2023
Non scritta su invito
Logo di Romans  - Staines

Risposta di Romans - Staines

Dear Emily

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Great service from Jessica Philips our…

Great service from Jessica Philips our property Manager at Romans Staines Branch any issue we have had she will follow it up straight away and get it sorted for us

8 marzo 2023
Non scritta su invito
Logo di Romans  - Staines

Risposta di Romans - Staines

Dear Natalie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

We had a difficult journey with this…

We had a difficult journey with this sale Romans supported me all the way the Staines team very professional thank you Staines

19 gennaio 2023
Non scritta su invito
Logo di Romans  - Staines

Risposta di Romans - Staines

Dear Robert

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Amazing Service from the Staines branch

We received an amazing service from Yas, Jon and Ammar who dealt with our property purchase. They were very professional,ready to help and were able to update us with what was going on with the other side. As first time buyers, property buying can be a very daunting process. At the latter part of the process,Ammar too over the purchasing. He was always available to help, he explained the process, which questions we needed to ask our solicitors and explained all jargons used.They went above and beyond to make sure our purchase was completed in time. Thank you Romans for making our firsy home buying process a memorable one. Will definitely recommend!!

21 dicembre 2022
Non scritta su invito
Logo di Romans  - Staines

Risposta di Romans - Staines

Good afternoon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Property Manager - Jessica Phillips

I want to acknowledge the service we receive from Jess in managing our property.
Super responsive, attentive and with great knowledge of her job and the management side of property lettings. She is very clear on the expectations and obligations from both landlords and tenants, resolving any issues to satisfaction and in a very timely manner.
We feel in very good hands. It really makes a big difference on a rental experience to both sides to have a very good property manager
Thank you Jess!

30 settembre 2022
Non scritta su invito
Logo di Romans  - Staines

Risposta di Romans - Staines

Good afternoon,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Valutata 5 stelle su 5

Great experience purchasing through…

Great experience purchasing through Romans. Very honest and reliable.

30 luglio 2022
Non scritta su invito
Logo di Romans  - Staines

Risposta di Romans - Staines

Dear Alice,

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più