Isabel was wonderful. She was pleasant, knowledgeable, and most importantly, very patient. I have not had the pleasure of dealing with individuals like her in a long time. Far too many get impatient w... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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We had planned our trip of a lifetime to celebrate our 45th Anniversary. However, my health had decided differently. I had heart surgery in April 2024, when things were looking good once again, we b... Leggi di più
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On every occasion that I called Arch Solutions Insurance I was greeted by an accommodating and friendly agent. Not only was each rep helpful, but he/she took extra time to furnish me with "how to" in... Leggi di più
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I spoke with 2 different people, Kayla and Megan. Kayla was very reassuring, and explained the process. I was also very pleased when Megan answered my additional questions after I started the claims p... Leggi di più
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Dettagli dell'azienda
Informazioni su Arch RoamRight
Scritti dall'azienda
Arch RoamRight is a provider of global travel insurance, including trip cancellation and emergency medical plans. Arch RoamRight’s domestic and international plans cover leisure and business travelers, vacation and adventure travelers, and students and group travelers.
Arch RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Venture farther and travel smarter with RoamRight.
What is Travel Insurance?
- Reimburses some or all of your travel costs if your trip gets interrupted or cancelled,
- Pays for medical expenses that your primary insurance doesn't cover,
- Reimburses you for lost luggage,
- Helps you with problems you encounter while you travel,
- And much more.
Arch RoamRight Details
Scritti dall'azienda
Money-Back Guarantee
At Arch RoamRight, customer service and satisfaction are of utmost importance to us. After all, our goal is to provide you with protection during your travels.
Your satisfaction is important. That’s why we offer a money-back guarantee*, which allows you to cancel your travel insurance plan within 14 days from your effective date of coverage** or before your scheduled departure date, whichever comes sooner.
Arch RoamRight will refund all of your premiums paid if you cancel coverage within the time specified, provided you have not already filed a claim under the travel insurance plan.
All cancellation requests must be submitted in writing. You can email your request to customerservice@roamright.com.
*Not available to residents of New York and Washington.
**Residents of Indiana have up to 30 days from the effective date of coverage.
Informazioni di contatto
Executive Plaza IV, 11350 McCormick Road, Suite 102, 21031, Hunt Valley, Stati Uniti
- 1-800-699-3845
- customerservice@roamright.com
- www.roamright.com
4,8
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service !
Excellent service from Cheryl in Connecticut. Friendly, professional, helpful and made a few suggestions, too.
16 febbraio 2026
Non scritta su invito
Risposta di Arch RoamRight
Karen,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Always a quick easy call to make!
16 febbraio 2026
Non scritta su invito
Risposta di Arch RoamRight
Randy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Risposta di Arch RoamRight
Nolan,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
helped me navigate the different options
13 febbraio 2026
Risposta di Arch RoamRight
Andi,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Risposta di Arch RoamRight
Sharon,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Risposta di Arch RoamRight
Al,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great service
the agent was pleasant and explained the difference with the two policies in a way that I could understand.
12 febbraio 2026
Risposta di Arch RoamRight
Ibelka,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Consummate professional and courteous
Consummate professional and courteous
11 febbraio 2026
Non scritta su invito
Risposta di Arch RoamRight
Matthew,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Megan was very thorough
Megan was very thorough, took the time needed to explain options , etc
11 febbraio 2026
Risposta di Arch RoamRight
Bob,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Great customer service
Great customer service, very polite & helpful.
9 febbraio 2026
Non scritta su invito
Risposta di Arch RoamRight
Amy,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
They were very helpful and friendly
They were very helpful and friendly. Answered all of my questions and helped me understand the annual insurance policy.
4 febbraio 2026
Non scritta su invito
Risposta di Arch RoamRight
Bradley,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Wait time was short
Wait time was short. Customer service rep Lorie was fantastic, and very efficient.
4 febbraio 2026
Non scritta su invito
Risposta di Arch RoamRight
J.R.,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Lorie was very knowledgeable and…
Lorie was very knowledgeable and friendly. I appreciated all the info and kindness she provided—she is a definite asset to your company!
3 febbraio 2026
Non scritta su invito
Risposta di Arch RoamRight
Joey,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Brenda was very patient and answered…
Brenda was very patient and answered all of my questions with references in the policy to help with her explanations. She was kind and not rushed.
3 febbraio 2026
Risposta di Arch RoamRight
Joan,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Customer Service at its best
Charla was professional, patient with an old man who is not computer literate. She talked me thru my issues without making me feel inept. I cant tell you how easy she made me feel comfortable fixing my mistakes.
3 febbraio 2026
Non scritta su invito
Risposta di Arch RoamRight
Arnold,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Risposta di Arch RoamRight
Hello,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
I’ve been insured by the Arch for at…
I’ve been insured by the Arch for at least 10 times and have to say that working with Arch has been simply the best. Fast, efficient, easy to communicate and resolve problems. Your website is very well designed, customer service - always truly helpful, process of claim submitting - simple and effective. The Arch is not only the best in insurance industry but also outstanding as a well working company itself.
2 febbraio 2026
Non scritta su invito
Risposta di Arch RoamRight
Ewa,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Customer service was awesome!
Customer service agent Charlotte was amazing. Extremely friendly, courteous and knowledgeable. Understood my issue and provided a quick solution/feedback.
2 febbraio 2026
Non scritta su invito
Risposta di Arch RoamRight
Sandip,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Affordable and provided just the…
Affordable and provided just the protection I needed.
1 febbraio 2026
Risposta di Arch RoamRight
Patricia,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
Cory was so very helpful
Cory was so very helpful, professional and extremely personable and made this purchase very understandable to an unseasoned traveler. I appreciate him and his expertise very much and think he is an invaluable employee.
30 gennaio 2026
Non scritta su invito
Risposta di Arch RoamRight
Caren,
Thank you for your review.
We're glad you were satisfied with our services. We look forward to protecting your next trip!
Regards,
The Arch RoamRight Team
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