RoadChef Motorway Recensioni 

Tibshelf services. One word, shite.

Occasionally I use the Roadchef Norton Canes M6 toll services, and while the services themselves are excellent, there is a lack of electric charging facilities. At this reasonably busy spot there are two medium (fast) chargers offering 4 potential charges. When you are sharing a charger it only runs at 22 kw/hr meaning I would need to exceed the 2 hour parking. My EV was on 18% charge, all the chargers were in use ... meaning I had to do a partial charge or pay £15 parking and stop again 50 miles further along, on the M1, to do a complete (80%) charge. Not good and quite stressful.

In simple but sweet words; A lady named S a mum of many…had a lovely smile when I approached the counter at WHSmith in this service station. Polite as a flying kite. Amazing customer service. As a former working professional it’s exceptional to feel welcomed by lady S. well team WHSmith.

Regularly use in early hours. Both man and woman in whsmiths southbound very helpful, both are always working, filling shelves and fridges. Shop always clean and tidy. Northbound side a different story 2 women on nights both too loud and abrupt one often in mcdonalds or cleaning the tables then serves no hygiene in between and stinks of smoke. Other one moans about customers going in shop!! Can't get out for a smoke or she's sat down behind counter.

staff are very friendly and the food was brilliant

I would never stop at this service station again . The prices are outrageous and the place is dirty. They say it's fresh food and that's absolutely a joke as its tasteless. You get better services at a circus because non of the staff are helpful and the totally ignored you . You could take what you like in the shop as you are ignored. NEVER AGAIN

HMSmith on Roadchef M1 North side very unprofessional, create own rules, It does not allow me to reach a verdict and despite previous problems and decisions, the complain team continues to ignore and send drivers away without adding points. Avoid this service at all costs

I am a hgv driver stopped at rownhams services on 20/11/2024 every one has to face with blocked toilets, and rubbish everywhere, no hot water either no showers for drivers after paying £36 a night

I went in roadchef at tibshelf services and it was very clean and tidy i was impressed .staff were friendly too !

Extremely professional and polite service from Rahul in the Spar Shop .. 2Good2Go bag collected , great selection. Strensham Services M5 North

Served by Rahul (spar) roaches strensham. Great service and very friendly

Prices urgh they’re so high I know you’ve got us all when we’re most vulnerable but it just adds to the headache of long distance travel, toilets are just disgusting always wet with god knows what and that smell. Carparks are dilapidated signage unclear more could be done you’ve the money to do this and maybe a little investment back into the business would make us all happier and spend more. Maybe there’s a couple of amazing roaches gems I haven’t been to yet maybe….

Helen and Kat at Leon. What a dream team. Super allergy aware. Had a big breakfast box minus the halloumi, Kat gave me extra bacon! What a star. Best sausage I've had in years!

Delightful experience at your Maidstone MSA today!!! Fresh, clean and open where I was able to get in and out in under 20 minutes. How refreshing that the customer toilets were in good order which is not the norm in my experience. Since I had been in last the Costa has had a refresh and the service speed matches the fresh and clear nature of the unit. For a change my McDonald's was also piping hot and fresh. Carry on the good work to all concerned

well done to costa norton canes m6 toll staff amy harry and holly been for breakfast and a drink this morning brilliant service and happy faces well done guys will definitely be coming back.

Visited M6 toll road Southbound services last night. Due to my own health I rightly used the disabled toilet. Now, for those of us who are disabled, we are used to mucky, badly maintained Toilets as it's apparently a thing here in the uk that many businesses and service providers neglect HOWEVER, this particular toilet Is a different level of filth and squalor. I understand that public toilets due to the amount of usage often become dirty, with toilet rolls, soap etc often needing replenishing and general wear and tear seeing some signs of damage. Staff
should hopefully regularly inspect the toilets and replenish accordingly, report breakages and such like. Customers can also bring issues to the attention of a staff member ( If one can be found)
However, this particular toilets state of repair and filth was nothing to do with heavy usage that day aa it obvious no inspection or use of a wet dirty rag in months and months has taken place. One can also tell when something's got dirty through that day's usage and one can also tell when it's just never been cleaned. The loo was horrifically filthy, but what I do not understand is the fungus type mould growing in the grout halfway up the wall. EVERY surface covered in sticky with God knows what, dirt, dust and litter. Soap dispensers, handles, walls covered in slime and cemented on crap. Bins so filthy they are cleaner on the inside, door handles that you cannot touch. A tap which is broken with no handle, therefore, rendering it useless and leaving people unable to wash their hands. This is particularly concerning and I'm sure both environmental health and your other customers would agree. So especially as you also serve food on the premises.
Oh let's not forget the joy of A baby changing table with what appeared to be blood on it. Need I go on?
These toilets do not need cleaning they need incinerating and rebuilding, along with management.to ensure staff know what disinfectant and a mop is.
You're other toilets aren't like that, although not perfect they aren't so filthy that one really does need a bio hazards suit and respirator to enter.
Theres really is no excuse and it might be worth aquainting yourself wuth the 2010 equality act. The act clearly states businesses should ensure the same treatment for those with protected characteristics as other users. I can categorically state for other users do not consistently experiethe lack of maintenance, lack of health, safety and cleanliness as your disabled users are expected to.

1 star is far too much. We arrived at around 1945 for a comfort break and needed a drink following a family funeral. The toilets smelled of stale urine, air blowers did not work and there was nowhere to get a cup of tea, Costa was closed, other food outlets were closed, WH Smith only had a coffee machine and a very disinterested chap who had the ability to scan items and nothing else and then there was McDonalds which had a long queue and did not sell decaf coffee so we gave it a miss.
This is supposed to be a service station for motorists passing by however it now an unserviceable station as it offers very little at what was not particularly late in the day. I wonder what it would be like in the early hours if we ever needed to stop?
Roadchef and the managers - sort this place out else you will lose trade to your rivals.
Taunton Deane was once a great place to stop but now its shabby, smelly and offers very little in the way of service.
AVOID AT ALL COSTS.....!!!!!

I called in at Strensham services southbound on Friday 27th October. I was driving a tour coach for Edwards Coaches South Wales with 37 passengers on board. I used the Fresh Food Company, I had 2 eggs, beans and chips and 2 bread and butter at a cost of £4.95. The food was well cooked there was plenty of it and the staff were really friendly and helpful. I had recommended this outlet to my passengers due to having many good experiences in the past and my passengers that used it were also very impressed. It is clean, staff are very accommodating and the food is great, well done.

DO NOT USE.
if you park for more than 2hrs you get a fine of £100, and they charge you an admin fee of £1,50 using a debit card OUTRAGEOUS.
And whats more the food is rubbish

IN THE FUTURE I WILL AVOID YOU parking lots and peco stations with this logo.I DO NOT RECOMMEND .THEY WILL CHARGE YOU 100 £ PENALTY OR 20£ PARKING( like DISNEY )FOR MORE THEN 2H PARKING...ZERO STAR FOR SEVICES....