rijo42 Recensioni 

367
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

A great experience with Rijo who installed 4 machines for us. Whole thing made better by Mike who oversaw the whole process and has been excellent throughout.

Valutata 5 stelle su 5

Michael, who visited us to demonstrate the machine was extremely helpful throughout the sales and installation process. We always have a quick response to queries and nothing is too much trouble.

Valutata 1 stelle su 5

They have good machines which I cant fault but only if you buy new from them and have a service contract. However never buy a used machine. I did. My machine has an error and I thought the company wou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We've been with Rijo for 3 years and just signed another contract with them as we've had no problems and always been very happy with the products and service. Big thanks to Shaun who is always just a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di macchine da caffè

Scritti dall'azienda

We’re the leading supplier of commercial coffee machines, coffee beans and coffee ingredients in the UK, and we’re proud of our service, products and heritage. We’ve been supplying the highest quality equipment, ingredients and accessories to the UK’s cafes, restaurants, offices, hotels and clubs since 1989. Our wealth of experience makes us experts in our field.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

367 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(367)

32 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sam Lightfoot came in and gave a…

Sam Lightfoot came in and gave a fantastic demonstration, really helpful and polite, had answers for all my questions and couldn't help get the prosses through quick enough for us. The overall experience was fantastic and I'm very happy.

Can't thank the team enough.

Thank you

15 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Sour Beans as Rijo 42 Stockist !

We have a retail account with Rijo 42 and it seems we've been well and truly stitched up! They sent a lovely Rep who signed us up to 63 months lease rather than a 24 month lease as we required ! They and their heavies at BNP Paribas are now trying to get us to pay the whole duration , even though our paperwork was for 24 months ( only had 2 years on our business lease left )
Lack of support on complaint and when we took out account there were additional
Costs and insurance they wanted us to cover !
Be weary folks and review the market before signing up to this company !
Deeply saddened and now going through Solicitors.
Stressful..and has put us off coffee -big style !!!

29 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Paying for bad coffee led us to lose customers…

We have been a rijo customer for over 7years. Previous owner had an on going agreement when we took over.
After the first agreement came to an end we decided to make a new purchase bit we are so un happy with the machine we have lost soo many customers. Our customers are ordering the breakfast from us but coffee from next door coffeeshop.
This is humiliating.
Every time we call out for a service we are constantly paying for service plus parts and the coffee still does not taste good.

2 dicembre 2024
Non scritta su invito
Logo di rijo42

Risposta di rijo42

Good Afternoon, please can you forward your company name and contact details to customerscare@rijo42.co.uk

Valutata 5 stelle su 5

Rijo42 is a Fantastic Company to deal with.

We had been looking for a bean-to-cup machine in our Nursing Home. We needed it to be easy for the residents and families to access. After a lot of market research e went with Rijo42. Sean Griffin was great to deal with. He did not come across as a pushy salesman. He provided all the information we needed and gave us the time to think about everything. Since we have got the machine everyone loves it. We have had fantastic customer service throughout from everyone we have dealt with. I would highly recommend Rijo42. Besides the fact the coffee is amazing, the hot chocolate is on another level!

14 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Bespoke and personal service

I felt that I was actually being listened to and was given information relevant to our business requirements.
There was no pressurising sales talk. I felt my meeting with Daniel was very personalised and bespoke, as he has been our point of contact for a few years now.

18 novembre 2024
Non scritta su invito
Valutata 3 stelle su 5

I had a satisfactory experience with…

I had a satisfactory experience with Rijo42 while getting a coffee machine. The staff, particularly Steve Robinson and Shaun, were helpful in facilitating the installation and addressing inquiries. While the service was generally good, and the product is decent, it's not a standout experience. Overall, it's a fairly average purchase, and others might find it similarly so.

4 novembre 2024
Non scritta su invito
Logo di rijo42

Risposta di rijo42

Good Afternoon Jacob, please could you email a contact number and company name to customercare@rijo42.co.uk one of the team will call you.. Kind Regards rijo42

Valutata 5 stelle su 5

Rijo42 & great service

We used Rijo42 again last week, purchasing 3 coffee machines and 3 water fountains for a leisure centre in Milton Keynes. The service we received from Ben West was first class, installation faultless and over all above expectation. I've worked with Ben & Rijo42 for many years now and would highly recommend them; great company and service well done!

1 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Unrivaled first class service

We had been wanting a decent coffee machine and supplier for a while, I am so happy to have gone with Rijo42. Quite simply can not fault any one I dealt with From Steve Robinson who made it all happen for me, to the engineer who came to instal the machine. A first class service providing a first class product. Thankyou all so very much

14 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic 5 star service all the way

Fantastic 5 star service all the way! My rep Steve James has been brilliant. From the introduction to the machine to the demonstration even to source certain items I’d like for my machine nothing has been a bother. His service, the product, and the overall experience have been outstanding. I will definitely be a repeat customer and I’ve already recommended rijo to another local business I know who are just starting out.

17 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Over the moon

Great experience, I actually don’t know how to write it up in words. Shaun come to the shop while I was away, left his details and then returned back to the store when he found out I was back. Negotiations started, still was 50/50 but great comms and customer service from Shaun. Signed the contract next day got a call for installation and honestly best investment I have done. Customers love it and thank you to Shaun for making this happen.

25 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Thank you

Not really the type to leave a review, but we feel we owe it to the rep to do so as he has been amazing with us, I hope he doesn’t mind.

I just want to say thank you ever so much Hal for all your patience, honesty and the fantastic machine and coffee you have delivered for us. You are a credit to your company.

Thank you to the engineer (I’m sorry I’ve forgot your name), you are both always welcome here

Thanks again!

Sam and the Team x

2 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic product so please

Fantastic product so please. Shaun came to our club (Chorley Golf Club) to introduce the coffee machine was happy to answer any and all of the questions we had. The installation was seamless and the shaun and his colleague were happy to answer all questions we had on the machine once in. 2 weeks later and we've never sold as much coffee it's fantastic. Would highly recommend to all.

9 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Was contacted by Rijo to see if we were interested in a coffee machine at our football club. Shaun came out to see us, at a convenient time for us. We only open weekends and he was really honest with what machines he thought would suit our needs. We sampled some of the products and he was very honest with costs and products. Really friendly guy and we didn't feel obligated or pushed into a decision. We decided to go ahead with Shaun’s recommendation on coffee machine. The ordering process was simple. Once confirmed Dom came to install. Again a really nice lad, demonstrated how to clean the machine (very simple). Reassured us about the support available should we need it. Would recommend Rijo if anybody is considering installing a coffee machine. Today was our first day in operation and we have had great reviews.

7 settembre 2024
Non scritta su invito

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