RIGHTIO Recensioni 13.826

I had a toilet leaking water into the 2 flats below me, Owen was amazing at fixing the issue and was fully transparent on the work that needed to be done, top notch service!

My only feedback would be for Rightio itself, when calling through please be as transparent as Owen! Don’t agree a time if you can’t commit to it, I had to have it rescheduled twice

From first contacting them for plumber we had an engineer on site within half and hour. We were kept informed of the engineers arrival time by text. Very polite and professional. Job could not be completed on the day due to parts, but came again next morning. Again we were kept informed for the engineers arrival time. Would highly recommend Rightio and will definitely be using them again if required

Owen was friendly and very efficient, happy to explain all the issues and options available

Great service. Saved our time from finding and waiting handyman and overpaying them and end up finding them not again if anything goes wrong over the time. Thank you. Hope service remains same all time.

Phoned my grandmother and said they would charge £166 plus VAT for replacing a shower. Then proceeded to ask if she was in charge of her own finances! They asked for card details up front and said that nothing would be taken!! Needless to say it is a no.

The engineer was committed to finding and repairing the leak and he really impressed us.

The engineer MIKE KNOTT was a great chap.Very aproachable ,freindly, and used over shoes when he came in. Gave sound advice and delt with 2 women asking questions. He`s a keeper.

Would absolutely not recommend this company. My elderly parents have received an awful service & company won’t talk through with us, just keep sending emails. They have taken a diagnostic charge of £184 for assessing fixing of a shower head. Said it was not repairable but will not refund money. Other plumber came, fixed straight away & straight forward repair. They are stating terms and conditions which my parents did not understand on call & they were never sent in writing. Rude customer service. Avoid.

Possibly one of the worst companies i have dealt with in a while. Engineers do not show up. Bookings are muddled and data breached. Tenants waiting in for abortive visits. Rude engineers. The list goes on. They are a total shambles and their repair people are subbies so they have no loyalty to provide any level of decent service and when quizzed, share my view of Rightio, Avoid at all costs.

Plumber had to return after initial visit as when I flushed toilet for the first time after initial visit it continued to flush all night...as I'm on a water meter I suspect I will have a much larger water bill next time in addition to the quite substantial amount I paid initially to this company

Good communications. Excellent clean, efficient job. Friendly, helpful manner. Thanks Gully!

work done well but no receipt for money paid by card why?

The worst Company I have ever had to deal with.
Advertise as local tradespeople but they are not.
Promise phone calls to get back..... never
Avoid them completely.

What a waste of time. Contacted this company on the local number given. Explained the situation, non working radiator and boiler service. Took all the details, appointment made, took the credit card details for payment to be taken when job done. 48 hrs later text/phone call to say have no engineers in your area. So WHY are you putting local phone number on you web page? And WHY was this not checked on Saturday instead of wasting people's time? Complete and utter waste of time

They cancelled twice at short notice, 2 days wasted, very expensive

I cannot comment about there workmanship but I have just been cut up on the a30 by one of the vans and he tried torun me out of my lane I would now never use them

Fast response, good communication and friendly. Plumber was very professional and completed the job timeously and without any mess.

Everything went all right and their engineer engineer was a lovely and helpful young man!

Liam the electrician was fast and very efficiently did what was needed.

Great service and a quick delivery on the item to be fixed, plumber was very pleasant and explained they had to provide me with another type of shower, my old one was obsolete, but i am well happy with new the new one.