We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Leggi di più
L'azienda ha risposto
Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Leggi di più
L'azienda ha risposto
We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was kn... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
12 St Sampsons Square, YO1 8RN, York, Regno Unito
- 0333 900 0084
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Patient & Knowledgeable Help
The person behind the counter was very patient and helpful. He spent quite some time researching into the piece of equipment that I needed. The Bluetooth adaptor that he recommended works perfectly.
6 agosto 2026
Risposta di Richer Sounds - York
Thank you for your 5 star review, it’s lovely to read your comments.
On this occasion we were served by…
On this occasion we were served by Kevin who was friendly, polite and listened to our needs.
Once home our initial choice proved not so good so were returned and another selection made. This we still have and are happy with it.
4 agosto 2026
Risposta di Richer Sounds - York
Thanks for your feedback, great to read you were happy with our service.
Excellent service
Staff always helpful and very knowledgeable.
Excellent selection on display with good choice for all budgets.
Would not hesitate to recommend.
3 agosto 2026
Risposta di Richer Sounds - York
Thanks for your kind review, we look forward to your next visit.
good simple advice about the products
5 ottobre 2025
Risposta di Richer Sounds - York
Thank you for your wonderful feedback
Wonderful service
Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed but were able to order it to be delivered to my home and it arrived earlier than expected!
25 luglio 2026
Risposta di Richer Sounds - York
Thanks for your kind review, we look forward to your next visit.
Genuine staff
Genuine staff. Good advice. Great value. Pleased to support local branch. Lived up to good reputation.
23 luglio 2026
Risposta di Richer Sounds - York
Thanks for your great feedback and for supporting local business.
Denon M41
I phoned richer sound and they had a Denon M 41 to replace my old Denon
The staff are very helpful.
23 luglio 2026
Risposta di Richer Sounds - York
Thank you for your 5 star review!
Risposta di Richer Sounds - York
Thanks for your 5 star review, we look forward to seeing you again next time
Brilliant Service
Have had a fantastic first time experience with RS and they will now be my go to for electrical items.
Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he answered all my questions and the delivery was next day....absolutely brilliant.
16 luglio 2026
Risposta di Richer Sounds - York
Thanks for your great feedback and for supporting local business.
Fantastic Friendly Service
Fantastic Friendly Service. Great Advice From The Staff. I Would Definitely Recommend This Company.
9 luglio 2026
Risposta di Richer Sounds - York
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Always has a special feel shopping at…
Always has a special feel shopping at richer sounds. Staff were helpful and arranging delivery was good and delivered on time next day . Good experience.
9 luglio 2026
Risposta di Richer Sounds - York
Thank you for your 5 star review!
Staff not pushy but knowledgeable and…
Staff not pushy but knowledgeable and focused on my particular requirements
7 luglio 2026
Risposta di Richer Sounds - York
Thank you for your 5 star review, it’s lovely to read your comments.
Mike at York branch was clear in…
Mike at York branch was clear in organising a sale to me and when it would be delivered. Payment over the phone was explained to me so I new it was safe and straightforward.
7 luglio 2026
Risposta di Richer Sounds - York
Thanks for your feedback, great to read you were happy with our service.
Risposta di Richer Sounds - York
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
York ship highly recommended.
Incredibly helpful advice from Kevin in York when I wanted to upgrade my Sonos arc to an arc ultra. He arranged both trade in and delivery in a very efficient and friendly manner. Highly recommended.
4 luglio 2026
Risposta di Richer Sounds - York
Thank you for your 5 star review!
Staff at York are so helpful with…
Staff at York are so helpful with advice and taking my order.
29 giugno 2026
Risposta di Richer Sounds - York
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent professional and helpful…
Excellent professional and helpful service. Very knowledgeable.
1 luglio 2026
Risposta di Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service and honest advice
Always have great service from Richer Sounds and honest advice which is very much appreciated. Small issue with a missing accessory which was sorted quickly between York and my local store. Do wish website pricing and availability was more accurate, especially on clearance deals.
1 luglio 2026
Risposta di Richer Sounds - York
Thanks for your feedback, great to read you were happy with our service.
Excellent service from our initial…
Excellent service from our initial phone call to next day delivery. Thank you
1 luglio 2026
Risposta di Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
LG TV brilliant quality and the price…
LG TV brilliant quality and the price reduction made it much better value. Brilliant advice and service from the staff in the York store
16 giugno 2026
Risposta di Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.