Richer Sounds - York Recensioni 

2107
•
TrustScore 5 su 5

4,9

12 St Sampsons Square, YO1 8RN York, GB

•

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Valutata 5 stelle su 5

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was kn... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. anche in
  3. Negozio di elettronica
  4. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
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4,9

Tutte le recensioni

(2107)

24.500 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great store

Great store
Friendly well informed staff
Always helpful
Just love going in even if just for a chat

11 ottobre 2026
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Risposta di Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Longtime customer

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning was exactly what I needed. After ordering in-store, my audio equipment arrived the very next working day. I couldn't be happier with the entire experience.

13 giugno 2026
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Risposta di Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

Really helpful staff great knowledge…

Really helpful staff great knowledge and advice got the turntable delivered quickly and it sounds great. Enjoy vinyl again. Would highly recommend

10 ottobre 2026
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Risposta di Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Why i only shop at Richer Sounds.

I asked for a demo on an item that was not in stock. Not my usual store the one in York.
This was done over the phone and when I arrived at the store, there was the item.
A demo was was given and no pressure placed on myself whatsoever. " take as long as you like to ensure that it really is what you want" i was told.
Needless to say , I fell in love with it, and made the purchase.
The staff gave excellent advise and the service was as good as my usual store at Chester.
Why shop anywhere else.

28 settembre 2026
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Risposta di Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great service and product


Great service and product. Joe went over everything on more than one visit and was extremely knowledgeable and helpful. Great tv and great price. Orders on store and delivered to my home the next day.

6 ottobre 2026
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Risposta di Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

The staff wea helpful and friendly…

The staff wea helpful and friendly nothing was to much trouble thy rang another shop and got me the cd player I was after which I am more than pleased with great service

6 ottobre 2026
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Risposta di Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Valutata 4 stelle su 5

An ongoing issue with TV.

An ongoing issue with TV.
Local store confirmed still under warranty and offered to examine. All very well explained and duly done.
Evident TV has issues so now arranged to send to service centre for further examination.
All very well communicated and promptly addressed.
Now hoping service centre delivers similar excellent service and then I can move up to 5 *!

5 ottobre 2026
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Risposta di Richer Sounds - York

Thank you for your feedback and for taking the time to leave us a review.

We were sorry to hear that your TV has developed a fault, but pleased to see our team were prompt in offering assistance with this matter. Our York branch should keep you abreast of any updates regarding your repair, but please do feel to contact them via 0333 900 0084 if you need to discuss your repair.

Alternatively, you can get in touch via our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.

Many thanks,

The Customer Experience team

Valutata 5 stelle su 5

We are Richer Sounds customer ,we…

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100: not only beautifuland passt good with the CD Player: AXC25.
Thanks a lot Arron we are very happy.

3 ottobre 2026
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Risposta di Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Valutata 5 stelle su 5

Friendly and helpful staff

Friendly, helpful andbexperienced staff. Efficient service.

3 ottobre 2026
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Risposta di Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Great service

Very quick response. Competitive prices. Helpful and pleasant staff. Great products.

2 ottobre 2026
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Risposta di Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Valutata 5 stelle su 5

Tip top service

Prompt response to my email.
Visited shop and dealt with brilliantly

1 ottobre 2026
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Risposta di Richer Sounds - York

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Went into the York store looking for a…

Went into the York store looking for a streaming device. Staff were very helpful in explaining best option for myself as well as explaining how to use the app to operate it. Thank you very helpful staff on a busy day!

1 ottobre 2026
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Risposta di Richer Sounds - York

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Both marant amp with klipsh speakers …

Both marant amp with klipsh speakers with richer sounds last week i was served by Sean , very helpful and full of knowledge man !!!
Ill be back for some more speakers soon !!
Thanks Maciej

30 settembre 2026
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Risposta di Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

Top grade service

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throughout. I had to wait to be served because an elderly couple were receiving the exact same care and patient attention. This was shopping as it ought to be. Thank you!

30 settembre 2026
Logo di Richer Sounds - York

Risposta di Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Brilliant as ever!!!

Joe, Tom and Mike were brilliant as ever. So so happy with my new TV purchase!!!

28 settembre 2026
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Risposta di Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

cannot say enough good things about…

cannot say enough good things about these guys. not only are they very competitive on price they offer good advice on all aspects of electricals. would massively recommend..

26 settembre 2026
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Risposta di Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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