Incredibly helpful advice from Kevin in York when I wanted to upgrade my Sonos arc to an arc ultra. He arranged both trade in and delivery in a very efficient and friendly manner. Highly recommended.... Leggi di più
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Incredibly helpful advice from Kevin in York when I wanted to upgrade my Sonos arc to an arc ultra. He arranged both trade in and delivery in a very efficient and friendly manner. Highly recommended.... Leggi di più
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Always has a special feel shopping at richer sounds. Staff were helpful and arranging delivery was good and delivered on time next day . Good experience.
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Always have great service from Richer Sounds and honest advice which is very much appreciated. Small issue with a missing accessory which was sorted quickly between York and my local store. Do wish we... Leggi di più
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We dealt with Kevin who spent a lot of time with us listening to our requirements and demonstrating the soundbar performance. There was no pressure and we went away to check what would fit. We returne... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, Regno Unito
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Richer Sounds always delivers on service and choice. They also really know their stuff when it comes to AV tech. If a product is available elsewhere for a few quid less, I'll still go with RS.

Risposta di Richer Sounds - York
Ordered over phone at York store, was provided relevant info regarding specs before purchase by Sean. Ready for colletion as promised. Very happy.

Risposta di Richer Sounds - York
Staff were great as usual but the tv was delivered 24 hours later than booked. Waited in all day wasted a day and then had to cancel and they re arrange the installer who could only fit in the installation in eight days time.

Risposta di Richer Sounds - York
Great price very smooth transaction great friendly communication arranging store collection. Have used several times always been very good.

Risposta di Richer Sounds - York
Excellent company to do business with and would definitely recommend them. Staff are superb.

Risposta di Richer Sounds - York
Very helpful staff eager to talk about various pieces of equipment. Knowledgeable too.

Risposta di Richer Sounds - York
Excellent customer service. We needed a replacement for our radio/cd player. Richer Sounds had a product we liked the look of, at a reasonable price. On speaking to the York branch, the sales assistant said the item wasn't in stock at the branch but they could get one delivered to us. It arrived within 24 hours and we are delighted with it and the service we received.

Risposta di Richer Sounds - York
Great advice and saved £10 as vip. Delivery to home free of charge.
Many thanks

Risposta di Richer Sounds - York
First class customer service, courteous and professional as always.
Genuine price matching, not just pretence and referring to terms and conditions. Wouldn’t shop for my hifi and TV anywhere else.

Risposta di Richer Sounds - York
The sales person in the shop was very knowledgeable and helpful. He gave us unbiased advice regarding our prospective purchase.
We are very happy with the items and have found his advice to be very accurate.

Risposta di Richer Sounds - York
Once again a very positive shopping experience. Great TV too!

Risposta di Richer Sounds - York
Great service, ordered over the phone and spoke to Kevin in the York branch. Very happy to help and completed the purchase after a little difficulty with the payment going through. Ordered on a Tuesday, delivered by Thursday. A****

Risposta di Richer Sounds - York
Superb tv (LG Qned), price and delivery were great. Only issue was with the York branch, who advised me that they had an example of the tv in store for me to view prior to purchase, but having made a special 80+ mile round trip it turned out that they only had a previous years lower spec model on display. Disappointing from a service perspective but took a punt by buying the tv online without seeing it first and have to say it is all I hoped for, so apart from a wasted journey, no real harm done.

Risposta di Richer Sounds - York
V helpful and informative advice. Competitive price and a great warranty.
Welcoming retail environment

Risposta di Richer Sounds - York
One of the best for customer service I have ever encountered. A quick call can get all your enquiries and orders placed. Quick to offer help and future support and their warranty is a huge peace of mind.

Risposta di Richer Sounds - York
Very helpful & easy to deal with, nothing too much trouble. Other retailers could do with some staff training from Richer Sounds !!

Risposta di Richer Sounds - York

Risposta di Richer Sounds - York
Staff always friendly and knowledgeable. Eager to help. Great advice and feedback. Called me back with extra advice . Priceless. Why go anywhere else for me.

Risposta di Richer Sounds - York
I ordered a pair of Sonos Era300 speakers from them under their friends and family scheme. Also a Sonos Arc Ultra sound bar and Sony Bravia 55" Oled TV. Their service and communications were excellent. Delivery on both occasions was on time and went without a hitch.

Risposta di Richer Sounds - York
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