Richer Sounds - Websales Recensioni 

21.084
TrustScore 5 su 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had never heard of you until my son in law recommended. We wanted a small TV for a spare room but were overwhelmed with choice. I really liked the layout of your website and the questionnaire to hel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went looking for a turntable to see what was available within my price range. Received excellent advice from some really friendly knowledgeable staff. Came away extremely satisfied with my new turntab... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered a Cambridge MXN10 on a Sunday, I had an email to say it was awaiting my collection on Monday! I perhaps expected Tuesday, but this was exceptional service. The MXN10 is a really great bar... Leggi di più

Valutata 5 stelle su 5

Quick and effective dispatch, from a great company with great values. Better price than anyone else, which is always a winner. Having been a RS customer for many years I am unable to fault them. Eas... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di impianti Hi-fi
  2. Negozio di elettronica
  3. Negozio di televisioni

Scritti dall'azienda

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

21K recensioni

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4,9

Tutte le recensioni

(21.084)

24.651 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service from order to…

Excellent service from order to delivery, the dedicated delivery guys BJS didn't deliver to the correct room (I said take it straight through, meaning to my living room, but they left it in my hall, not a major issue but still worth mentioning), would still use again, no major issues at all, very pleased with the price as well, good job Richer Sounds!

6 luglio 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Summer sport saved

A TV I bought earlier in the year developed a fault so I needed a replacement for the football, cycling, tennis etc. I am a previous customer of RS and have always been happy with their service. This is the first time using web sales but everything was smooth and hassle free.

6 luglio 2026
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Risposta di Richer Sounds - Websales

Thank you for your wonderful feedback

Valutata 5 stelle su 5

always quality

delivery good staff very help full when contacted

26 giugno 2026
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Risposta di Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Valutata 5 stelle su 5

TV at a great price

TV easy to order at a great price Delivered a few days after ordering but that included a weekend so 48 hours really Not the first item I have bought from Richer and have other items to I want buy from Richer when funds allow

2 luglio 2026
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Risposta di Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Excellent sound quality

I made my purchase online for the first time. It was very easy to navigate the website and I could compare all the items I was interested in. Excellent service!!!

5 luglio 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Returning customer

Replaced an old tv with a newer model. Competitive price; online order processed and despatched promptly. Very satisfied

5 luglio 2026
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Risposta di Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valutata 5 stelle su 5

Excellent service

Excellent service. Items arrived a day earlier than expected. I've been using Richer Sounds for over 40 years and I have never had any problems.

Thank you for your continued excellent service in a world where most think that the customer is just a money pit.

5 luglio 2026
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Risposta di Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Valutata 5 stelle su 5

The were absolutely brilliant

The were absolutely brilliant! I got an Eras 100 speaker stand for a really good price and despite free delivery being up to 4/5 working days it arrived in 2 over the weekend! Top notch service. 👍

5 luglio 2026
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Risposta di Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valutata 5 stelle su 5

Great price (cheaper than prime day!)…

Great price (cheaper than prime day!) and with a free (if not needed) soundbar system. The usual no-nonsense Richer Sounds service and delivered on the day I choose. Great TV and although smaller than the Samsung 55 inch it replaces, the technology and picture quality have moved on in 8 years.

3 luglio 2026
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Risposta di Richer Sounds - Websales

Thank you for your wonderful feedback

Valutata 5 stelle su 5

Fantastic

Fantastic . Same price as currys but aftercare and customer service makes them by far the retailer to buy from.hands down.

3 giugno 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

LG C5 48 TV…

The ordering process for my LG C5 48 TV was straightforward and super efficient and the price was excellent. I opted for next day delivery and the TV was delivered as promised. All good and based on my experience, would be more than happy to order from Richer Sounds again.

3 luglio 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

LG oled G5

Love this new LG Oled G5 with the LG US60T soundbar, definitely get what you pay for, the G5 is amazing for bright rooms aswell, and richer sounds kept me informed all the way with my order. The delivery team were also very careful and put it in my preferred room. For my first purchase and experience from richer sounds, I would most definitely recommend them and buy from them again!

30 giugno 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Faultless online purchase transaction

Faultless online purchase transaction. Was looking for some mid priced decent wireless ear buds as my excellent jabra active 7s batteries are deteriorating after 3 years regular daily use. Following some research plumbed for some amiron 100s. Initially tried some tozo cheapies from Amazon during prime day promotion but ended up returning (get what you pay for, nuff said). Richer sounds still had a good promotion deal on the amirons. Ordered, took free 2-3 day delivery option, actually received next day dpd tracked. All good, just hope the new ear buds prove to be the same (time will tell, early use very positive).

2 luglio 2026
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Risposta di Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valutata 5 stelle su 5

I chose Richer Sounds because I trust the brand

I identified the item I wanted and considered a few retailers selling at the same price. I chose Richer Sounds because I have had positive experiences with them in the past. They are a company I trust for value.
Getting the item delivered was easy and it arrived quickly

30 giugno 2026
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Risposta di Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Valutata 5 stelle su 5

Always great Service from Richer…

Always great Service from Richer sounds, in store or online. In this case online and battery pack was dispatched very quickly and at a great price. No reflection on Richer Sounds but one drawback is their use of DPD. Never next day delivery and then they deliver to the wrong address.

2 luglio 2026
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Risposta di Richer Sounds - Websales

Thank you for your wonderful feedback

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