Needed a surround sound system to improve the performance of my new TV for movies so approached Richer Sounds again. Decided to use their telesales this time to save me a trip to the local store. The... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Once again RS you have excelled on price and delivery times, I ended up paying for next day delivery because we realised we would not be at home later in the week. Box arrived damaged and soon found t... Leggi di più
L'azienda ha risposto
I spoke to a real person pointing out that the item I wished to buy was cheaper elsewhere. This was quickly verified and not only matched but beaten by £5, which was more than I expected. Excellent se... Leggi di più
L'azienda ha risposto
My Freesat box failed after 5 years and Richer Sounds arranged for its speedy collection, repair (new hard drive) and return under its 6 year warranty. Following its failure and a spare circuit board... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Regno Unito
- 0333 900 0093
4,9
Eccellente
7K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Perfect experience.
My problem was with a head phone system which failed. Richer Sounds replaced the whole system under warranty, arranged for the old one to be collected and delivered a new one at the same time. All in all a very satisfactory result.
8 febbraio 2026
Risposta di Richer Sounds - Telesales
Thank you for your wonderful feedback
Contacted telesales for product advice…
Contacted telesales for product advice and they sorted out my transaction for me with very quick response time on a Sunday. Happy with my purchase which arrived in 2 working days with standard delivery. Great service.
8 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your great feedback and for supporting local business.
Risposta di Richer Sounds - Telesales
Thank you for your 5 star review!
Risposta di Richer Sounds - Telesales
Thank you for your 5 star review!
Excellent customer service
My call to the sales team was answered promptly and subsequent discussion was very professional, resulting in an immediate purchase of a new TV.
31 gennaio 2026
Risposta di Richer Sounds - Telesales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
5 star from start to finish …
Easy to order online good price and quick delivery Exactly what I wanted
2 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your feedback, great to read you were happy with our service.
Excellent company
Excellent company. Only one I go to for all my music hifi equipment. Fantastic customer service through the phone. Excellent delivery time as well. Top quality company.
2 febbraio 2026
Risposta di Richer Sounds - Telesales
Thank you for your 5 star review!
Easy Peary.
2 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The Speed of delivery was exceptional…
The Speed of delivery was exceptional and the product was as good as I had thoyught together with a good price.
2 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your feedback, great to read you were happy with our service.
Risposta di Richer Sounds - Telesales
Thank you for your 5 star review!
Very helpful indeed
Very helpful indeed. I’ve gone to Richer sounds before because of this. I spoke to somebody on the phone that guided me towards what equipment to buy and narrowed things down to 3 products first me to pick from. It all turned up next day and I love it all
2 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service and expert knowledge.
Great service and expert knowledge.
Great price on products as well
31 gennaio 2026
Risposta di Richer Sounds - Telesales
Thanks for your 5 star review, we look forward to seeing you again next time
Best customer service
Best customer service, v patient, knowledgeable and efficient. Arrived the next day !
1 febbraio 2026
Risposta di Richer Sounds - Telesales
Thank you for your wonderful feedback
Tele sales chap was very friendly
Tele sales chap was very friendly, informative and polite. Start to finish of my ordering was quick painless and very easy. Thankyou
30 gennaio 2026
Risposta di Richer Sounds - Telesales
Thanks for your 5 star review, we look forward to seeing you again next time
Sales agent was knowledgeable and…
Sales agent was knowledgeable and helpful. Product arrived when promised.
28 gennaio 2026
Risposta di Richer Sounds - Telesales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Risposta di Richer Sounds - Telesales
Thank you for your wonderful feedback
Risposta di Richer Sounds - Telesales
Thanks for your kind review, we look forward to your next visit.
super treatment as always
super treatment as always.matched and beaten costco price by 120pounds on my new tv. and 6 year warranty. many thanks
29 gennaio 2026
Risposta di Richer Sounds - Telesales
Thanks for your great feedback and for supporting local business.
John McCabe who dealt with my inquiry…
John McCabe who dealt with my inquiry was very knowledgeable and extremely helpful, and a credit to Richer sounds.
27 gennaio 2026
Risposta di Richer Sounds - Telesales
Thanks for your 5 star review, we look forward to seeing you again next time
Richard Sounds is my go-to company for…
Richard Sounds is my go-to company for HiFi and AV hardware.
Their prices and availability are always good.
26 novembre 2025
Risposta di Richer Sounds - Telesales
Thanks for your great feedback and for supporting local business.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.