Needed a surround sound system to improve the performance of my new TV for movies so approached Richer Sounds again. Decided to use their telesales this time to save me a trip to the local store. The... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Once again RS you have excelled on price and delivery times, I ended up paying for next day delivery because we realised we would not be at home later in the week. Box arrived damaged and soon found t... Leggi di più
L'azienda ha risposto
I spoke to a real person pointing out that the item I wished to buy was cheaper elsewhere. This was quickly verified and not only matched but beaten by £5, which was more than I expected. Excellent se... Leggi di più
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My Freesat box failed after 5 years and Richer Sounds arranged for its speedy collection, repair (new hard drive) and return under its 6 year warranty. Following its failure and a spare circuit board... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informazioni di contatto
3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Regno Unito
- 0333 900 0093
4,9
Eccellente
7K recensioni
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Le persone hanno visualizzato anche
Speaking with someone who understands…
Speaking with someone who understands the business and products. Very smooth process which included an offer to include quicker delivery at no extra cost. This showed an understanding of customer service plus the ability and authority to make and take decisions.
23 febbraio 2026
Risposta di Richer Sounds - Telesales
Thank you for your 5 star review!
Richer sounds was very help in changing…
Richer sounds was very help in changing my new lg g5 tv. Thanks
22 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent customer service from Paddy…
Excellent customer service from Paddy who was extremely helpful throughout. Unfortunately my initial TV was damaged during transit. Paddy explained all the available options and ensured a resolution for customer satisfaction. A unit was quickly shipped out and the other collected. All very efficient and helpful service. Long warranties and top tier customer service both strong reasons to buy from Richer Sounds.
6 gennaio 2026
Risposta di Richer Sounds - Telesales
Thanks for your kind review, we look forward to your next visit.
Knowledgeable staff
Knowledgeable staff, speedy delivery, competitive pricing... what's not to like?
20 febbraio 2026
Risposta di Richer Sounds - Telesales
Thank you for your wonderful feedback
To broke but got a decent replacement and a credit towards the new purchase
To broke but got a decent replacement
19 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent customer service from Ste & Jeff
Excellent customer service from Ste and Jef at Richer Sounds. Both were professional, helpful, and quick to resolve everything for me. Really appreciate how smoothly they handled things - Great experience overall.
13 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your great feedback and for supporting local business.
Fantastic value for money and brilliant customer service
I bought a Yamaha AC receiver and signed up to Richer Sounds VIP account to avail myself of £10 off first order. When I went through to payment it didn’t show £10 VIP membership discount. I contacted customer services and spoke to Geoff. Geoff was friendly and sorted it out immediately sending me a link to pay with the £10 off. The Yamaha receiver was the cheapest I could find and it’s absolutely brilliant. I put my Pro- ject record deck and 5 wired speakers through it. I’m 64 so I’m now going down memory lane playing my vinyl records… fantastic- would highly recommend it and Richer sounds.
19 febbraio 2026
Risposta di Richer Sounds - Telesales
Thank you for your wonderful feedback
Always friendly and ready to explain…
Always friendly and ready to explain differences between products and help you make the right decision.
18 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The Cello small TV arrived the next…
The Cello small TV arrived the next day. easy to set up.
Very good service thank you
18 febbraio 2026
Risposta di Richer Sounds - Telesales
Thank you for your wonderful feedback
Great customer service and very helpful…
Great customer service and very helpful and delivery on time
16 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Helpful friendly sales assistant
Helpful friendly sales assistant, went above and beyond to secure the item I wanted. Item arrived quickly and I love it.
16 febbraio 2026
Risposta di Richer Sounds - Telesales
Thank you for your 5 star review!
Risposta di Richer Sounds - Telesales
Thanks for your kind review, we look forward to your next visit.
Bricks and mortar service, but internet prices
The telephone sales person was knowledgeable and inspired confidence that I was dealing with a real company that knows its business. The fact that they were as good as their word and beat a remarkably good internet price I had seen via Which? genuinely surprised me. Delivery was spot on.
7 febbraio 2026
Risposta di Richer Sounds - Telesales
Thank you for your 5 star review!
Great advice before sale and after…
Great advice before sale and after delivery, spoke to John - very helpful
19 febbraio 2026
Non scritta su invito
Risposta di Richer Sounds - Telesales
Thank you for your 5 star review, it’s lovely to read your comments.
Great service and value
Great service and value
We needed to replace our TV and were offered an excellent deal through Richer Sounds with quick and efficient delivery. Thanks!
10 febbraio 2026
Risposta di Richer Sounds - Telesales
Thanks for your 5 star review, we look forward to seeing you again next time
What can you say against Richer Sounds?
What can you say against Richer Sounds?
A great range of Hi-Fi products at the best prices and best guarantee available.
Super quick delivery that was unexpected.
New amp installed and working beautifully.
29 gennaio 2026
Risposta di Richer Sounds - Telesales
Thank you for your 5 star review, it’s lovely to read your comments.
A bit longer to order, but I like the ethos
Being a non-phone user it took a bit of an email exchange to order what I needed, but the customer service agent was very helpful.
And the order took longer to arrive than if I'd have ordered it off 'the other place'.
I was a little surprised that there was no Richer Sounds bumpf in the box when the item arrived, so it looked like perhaps it was drop-shipped?
But I like the ethos of the company, so that's why I like to buy from them.
11 febbraio 2026
Great price and service fast delivery…
Great price and service fast delivery as well what more do you need
10 febbraio 2026
Risposta di Richer Sounds - Telesales
Thank you for your wonderful feedback
Risposta di Richer Sounds - Telesales
Thank you for your wonderful feedback
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