Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Prompt and very helpful service from staff. Ordered 2 Pure Dab+ Radios on Sunday via normal, not paid for, delivery and they arrived by DPD on the following day!! I have always found Richer Sounds in... Leggi di più
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I called in as I happened to be near the Southampton store, after considering a sub woofer for some while. Ben was terrifically helpful, not pushy, but after checking my needs and current set-up, reco... Leggi di più
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Great Service!! Ordered online, arrived the next day. The guy I spoke with was knowledgeable and very helpful making the small purchase pleasurable. Always loved Richer Sounds, superb product range, h... Leggi di più
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It is always an excellent experience dealing with this company. I have dealt with them over many years. The engagement with the staff has always been such that I have never found better. Southampton... Leggi di più
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, Regno Unito
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Bought a second budget DVD player for another room as we were so pleased with the first. The local branch actually called you when the item arrives for collection. Top service as always.

Risposta di Richer Sounds - Southampton
Great service from Southampton. I walked in thinking of buying one amp and walk out with another the Taga Harmony. Really appreciated the advice and service from Marc and it's a great piece of kit. I might have to look at speakers next...

Risposta di Richer Sounds - Southampton
Very helpful and knowledgeable staff and would use again

Risposta di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton
The service is unrivalled
Knowledge is top drawer
Delivery was so rapid too

Risposta di Richer Sounds - Southampton
Staff are very helpful and knowledgeable, offering best options, prices and any promotions going.

Risposta di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton
I pre-ordered a new Samsung television order online but arranged to collect it from my local store in Southampton. Whilst the television took longer to reach their warehouse from Samsung than I was told I appreciate that this was outside of Richer Sounds control. I was contacted when it was ready to collect and was very happy with the friendliness and professionalism of the staff, particularly James, when I arrived to pick it up. He also helped carry it to my car and paid my car parking fee immediately without question. Overall an excellent customer experience and I am happy to have signed up as a VIP member.

Risposta di Richer Sounds - Southampton
What a fantastic buying experience from Richer Sounds, Southampton store. Expertise, customer friendly and genuine intent to satisfy the couple of questions I had, prior to making the purchase. I received my delivery next day and am absolutely thrilled with the Denon mini Hi-Fi and Fyne Audio speakers. Kudos to Paul who couldn't have been more helpful. Good old fashioned customer service at its very best.

Risposta di Richer Sounds - Southampton

Risposta di Richer Sounds - Southampton
I was helped by Tom and Rob today - they steered me towards buying quality speakers I am very happy with. Very friendly, amazing customer service. Without their help I would have bought something I would have been less happy with. I will definitely buy from them over ordering online whenever possible.

Risposta di Richer Sounds - Southampton
Helpful, knowledgeable staff with good products available in stock.
Great delivery service included in the very competitive price.

Risposta di Richer Sounds - Southampton
Richers at Southampton helpfully explained how my delivery to the Isle of Wight was going to be managed and what would happen when.
Unfortunately the item was slightly damaged in transit but my options were helpful and they sorted things out for me.
Staff were friendly over the phone and I had a good experience, no hesitation in buying from them again.

Risposta di Richer Sounds - Southampton
I visited the branch in Southampton to collect a portable cd player. The staff where excellent in helping me sort out the Bluetooth connection, unfortunately it did not work, so I was given a full refund of my payment.

Risposta di Richer Sounds - Southampton
The member of staff was knowledgeable and helpful it made choosing the right items easy and straightforward, very happy with the whole experience including the promotion delivery

Risposta di Richer Sounds - Southampton
Excellent service from the initial telephone conversation with Tom in the Southampton branch, through to collection in store when Rob kindly allowed me to unbox and check the DVD functionality before I left.

Risposta di Richer Sounds - Southampton
I didn't want to go into the store as there was a special promo that would end that eve, However, there was lots of useful info about the product online!! So jumped at the chance to buy the turntable. I was kept informed re delivery which thankfully was Royal Mail so no issues there. All in all very happy with my experience.

Risposta di Richer Sounds - Southampton
Super speedy and helpful service - called the sales team, explained what I needed & the budget - they quickly had links for me to check, picked the device that was the perfect fit for the requirement, ordered and delivered quickly.
The focus was very much on what I wanted, not on an upsell and Richer Sounds are a Company I use and trust because it feels like a personal purchase adventure, not a sales pitch.

Risposta di Richer Sounds - Southampton
My click and collect order was available at the branch in less than 24 hours. Staff were friendly and helpful. The product was exactly as advertised.

Risposta di Richer Sounds - Southampton
Purchased some KEF speakers with the help of Ben and his colleagues at the Southampton store. Ben arranged an in-store demo and made the whole process super easy. His colleagues were also kind enough to help me load the speakers into the boot of my car. Very good service all round.

Risposta di Richer Sounds - Southampton
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